The ordering and shipping went fine. I noticed on one of my new seals a manufacturing defect: there is a solid polymer stiffener which is completely enclosed with the soft seal, inside of the seal,... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I recently needed drain hoses for my SubZero refrigerator and freezer. I was surprised to find the exact part given my unit is 40 years old (still running). Service was quick.
I wasn't sure about the fitment of the door latch for my older wolf oven as the photo and part number didn't match my replacement part diagram. Their parts department was able to assure me that the pa... Ver mais
A empresa respondeu
The parts I needed to order for my Sub Zero refrigerator/freezer were in stock and shipped a promised.
Detalhes da empresa
Escrito pela empresa
About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.
Informações de contato
4297 N Cotton Ln, 85340, Litchfield Park, Estados Unidos
- 8054298885
- info@subzeroparts.com
- subzeroparts.com
4,5
Excelente
147 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da SubZeroParts.com
Thank you for your review! We truly appreciate your support and are glad you had a smooth experience with fast delivery. We’re always here if you need any parts or assistance in the future.
Accurate and convenient ordering
The ordering was very easy, according to the serial number of the refrigerator. The thing I liked the most was the fact that I ordered a new magnet for the refrigerator door along with a few other parts that needed to be replaced, the company got back to me with a message that the magnet I ordered did not match my refrigerator model and that they would send the correct part at no additional cost.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for your thoughtful review! We’re glad the ordering process was easy and that we were able to catch the mismatch and send the correct magnet right away. Ensuring you receive the right part for your model is always our priority. We truly appreciate your trust and support!
Great knowledgeable team, quick accurate service.
The team made a solid effort to ensure that the part I was requesting was indeed the correct part for my (20 year old) oven. Excellent knowledge and great service. Part arrived in a couple of days and was an exact fit. Thanks!
29 de janeiro de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you so much for your kind words! We’re always happy to double-check parts to make sure everything matches correctly — especially for older units. We’re glad to hear it was an exact fit and that everything is working perfectly again. We truly appreciate your support!
Fast and accurate processing of the…
Fast and accurate processing of the order. Well protected packaging ensured delivery of item without damage.
26 de janeiro de 2026
Resposta da SubZeroParts.com
Thank you for your feedback! We’re glad to hear your order was processed quickly and arrived safely. We always strive to ensure accurate order handling and secure packaging. If you ever need assistance again, we’re here to help.
Asked to have a call back twice and…
Asked to have a call back twice and never got one response
26 de janeiro de 2026
Resposta da SubZeroParts.com
Thank you for your feedback. We’re sorry that you did not receive the response you were expecting.
Our customer support is primarily handled through email and our online support form, which allows our team to review order details, model and serial numbers, photos, and part compatibility before responding.
We apologize that this was not communicated clearly when you requested a callback. Our support team is available to assist by email or through the support form on our website, and we’ll be happy to help with any questions or concerns.
Easy to find what I needed on the site
Easy to find what I needed on the site. Fast delivery.
25 de janeiro de 2026
Resposta da SubZeroParts.com
Thank you for the great review! We’re glad the site made it easy to find the exact part you needed, and that delivery was fast. We appreciate your business and look forward to helping again anytime.
I needed a part for my wolf oven
I needed a part for my wolf oven. It was easy to order and shipped quickly.
25 de janeiro de 2026
Resposta da SubZeroParts.com
Thank you for your review! We’re happy we could help you get the Wolf oven part you needed, and that ordering was easy and shipping was quick. We appreciate your business and we’re here anytime you need parts again.
Excellent service
Excellent service! Quick delivery! Very knowledgeable!
22 de janeiro de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for the great review! We’re glad you had a smooth experience and received your order quickly. We really appreciate the kind words about our knowledge and service—happy to help anytime you need parts or guidance again.
Great communication and very fast order…
Great communication and very fast order processing. The part works perfectly. Highly recommend.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for the recommendation! We’re glad the communication and fast processing made the experience smooth, and even happier to hear the part works perfectly. We appreciate your support and are here anytime you need anything else.
Excellent service
Excellent service. Fast response and shipping. Competitive pricing. Highly recommended
13 de janeiro de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for the great review! We’re glad you were happy with the fast response, quick shipping, and competitive pricing. We truly appreciate the recommendation and look forward to helping you again anytime you need parts.
Wolf Range Light Switch
The front panel light switch on our Wolf range failed and would no longer latch. The range was just out of warranty (of course).
Subzero had these in stock, the order was processed timely and the part arrived in a few days.
Took the top of the range apart and installed the new one fairly easily.
The only down side was the obscene cost for what amounts to a very cheap piece of plastic assembly, including the microswitch.
Hence, that was worth a 1 star ding.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thanks for the detailed feedback, Juliet_Jake. We’re glad the part was in stock, shipped quickly, and that the installation went smoothly.
We also understand your frustration with the manufacturer’s pricing. For many Wolf/Sub-Zero components, the retail price is set by the OEM and their distribution structure, and even small assemblies (like a plastic housing with a microswitch) can be surprisingly expensive.
If you’d like, email us at support@subzeroparts.com with your model/serial number and the part number you purchased—we’re happy to double-check that you received the correct OEM part and see if there are any approved alternatives or options that could help on future repairs.
Highly recommend this company
Highly recommend this company. Easy to work with and fast shipping. Great communication as well.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for the recommendation! We’re glad everything went smoothly and that you found our communication and shipping fast and easy. We truly appreciate your trust.
Great communication and quick…
Great communication and quick responses. Found the parts we needed and very helpful.
27 de dezembro de 2025
Resposta da SubZeroParts.com
Thank you for your kind feedback! We’re happy we could help you find the right parts and respond quickly. Don’t hesitate to reach out anytime you need assistance.
Excellent service and prompt delivery…
Excellent service and prompt delivery to the UK. Thanks a lot
15 de dezembro de 2025
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for your review! We’re glad your order arrived quickly and safely to the UK. We appreciate your business and look forward to helping again.
Easy to replace door light switch
It was such a pleasure to fix the sub zero myself by replacing the door light switch and saving the money for a service call. Using the wiring diagram and parts diagram on the subzero web site also helped me find the correct part. Was very pleased with the speed of the delivery
12 de dezembro de 2025
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for sharing your experience! We’re happy our diagrams and parts information helped make the repair easy. Great job fixing it yourself!
The lights on my 501R burned out
The lights on my 501R burned out. The sub zwero web site identified the correct parts. Order arrived promptly and all 4 bulbs inpristine condition. Such a great product with incredible quality and reliability.
9 de dezembro de 2025
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for the detailed feedback! We’re glad the correct parts were identified and delivered promptly, and that everything arrived in perfect condition.
Incredibly responsive and equally a…
Incredibly responsive and equally a great resource for all things SubZero.
29 de novembro de 2025
Resposta da SubZeroParts.com
We really appreciate your feedback! Providing accurate information and responsive support is exactly what we aim for. Thank you for choosing us.
I should have received my part by now
I should have received my part by now, but I have not and have not received any reason why.
28 de novembro de 2025
Resposta da SubZeroParts.com
Thank you for your feedback. We’re sorry that your order did not arrive within the expected timeframe and that you were not provided with a clear update regarding the delay.
We understand how frustrating it can be to wait for an order without knowing its current status. Our team is available to review the shipment and assist with any delivery issues.
Please contact our support team so we can review the shipment details and provide the appropriate assistance.
Resposta da SubZeroParts.com
Thank you! We’re glad the product and order information was clear and helpful. Accurate descriptions are very important to us.
Resposta da SubZeroParts.com
Thank you for your review! We’re happy you were satisfied with both the genuine parts and our customer service.
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