The ordering and shipping went fine. I noticed on one of my new seals a manufacturing defect: there is a solid polymer stiffener which is completely enclosed with the soft seal, inside of the seal,... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I recently needed drain hoses for my SubZero refrigerator and freezer. I was surprised to find the exact part given my unit is 40 years old (still running). Service was quick.
I wasn't sure about the fitment of the door latch for my older wolf oven as the photo and part number didn't match my replacement part diagram. Their parts department was able to assure me that the pa... Ver mais
A empresa respondeu
The parts I needed to order for my Sub Zero refrigerator/freezer were in stock and shipped a promised.
Detalhes da empresa
Escrito pela empresa
About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.
Informações de contato
4297 N Cotton Ln, 85340, Litchfield Park, Estados Unidos
- 8054298885
- info@subzeroparts.com
- subzeroparts.com
4,5
Excelente
147 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da SubZeroParts.com
Thank you for your review! We’re glad to hear the part was a perfect fit for your Wolf stove. We appreciate your business.
Excellent service!
Excellent service, communication, and support throughout the entire process! Thank you!
30 de abril de 2025
Resposta da SubZeroParts.com
Thank you for the great feedback! We’re happy to hear you were satisfied with the service and support throughout the process.
Subzero Control Panel
Control panel for Subzero BI42 came on time, new, and working—fast fix, thanks!
27 de setembro de 2025
Resposta da SubZeroParts.com
Thank you, Joe! We’re happy to hear your new Sub-Zero control panel arrived on time and worked perfectly. We appreciate your trust and look forward to helping again in the future.
Correct fit.
4 de outubro de 2025
Resposta da SubZeroParts.com
Thank you, Dave! We’re glad the part fit perfectly and met your expectations. Your feedback means a lot to our team.
Great resource for this DIY Sub Zero owner
Replaced a 22 year old program module. Ordering direct from the source took the guesswork out of my parts search. It isn’t worth saving a few bucks to take a chance on an old stock part off of an auction site. Great instructions on website - helpful for diy fixes. Fixed it the first try. Great feature at checkout forces you to confirm that you have double checked the part number. Do your homework!
9 de outubro de 2025
Avaliação não solicitada
Resposta da SubZeroParts.com
We truly appreciate your detailed feedback! It’s great to know that our product descriptions and checkout system helped make your DIY repair a success. Thank you for choosing SubZeroParts.com!
Resposta da SubZeroParts.com
Thank you for the 5-star review! We’re glad the ordering process and delivery were quick and smooth. Your satisfaction is our priority.
Door seal arrived promptly was easy to…
Door seal arrived promptly was easy to install resulting in a like new door
25 de setembro de 2025
Resposta da SubZeroParts.com
Thank you, Merri! We’re thrilled the new door seal fit perfectly and made your fridge door like new again. Appreciate your trust in us!
I'm very happy to order spare parts…
I'm very happy to order spare parts here. Delivery is on time and the parts are original and come with instructions.
11 de setembro de 2025
Resposta da SubZeroParts.com
Thank you, Bakhodir! We’re so glad your experience was smooth and the original parts met your needs. We truly value your loyalty and trust.
Immediate delivery of OEM icemaker…
Immediate delivery of OEM icemaker receptacle. Expensive but the only option.
4 de setembro de 2025
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for your feedback! We’re glad we could provide the OEM part you needed with fast delivery. We appreciate your understanding and your review.
Resposta da SubZeroParts.com
Thank you so much! We’re glad to hear the part fit perfectly. If you ever need help finding another Sub-Zero or Wolf part, we’re always here for you!
It is the wrong part
It is the wrong part. There is a leg on the support and it is missing the bolt which supports the rack in the freezer.
31 de agosto de 2025
Resposta da SubZeroParts.com
Hi Sandy,
Thank you for your feedback. We’re sorry for the concern regarding the part you received.
This part is supplied as a complete set of four retainers, and the mounting screw is integrated into each retainer rather than supplied as a separate component.
If anything appears to be missing or the part does not fit your freezer correctly, please contact our support team with your model and serial number. We’ll be happy to verify compatibility and assist with the appropriate resolution.
Part was readily found on the website
Part was readily found on the website. Order was processed promptly and delivery was timely.
27 de agosto de 2025
Avaliação não solicitada
Resposta da SubZeroParts.com
Thanks, David! We’re happy the part was easy to find and your order went smoothly. Fast, accurate service is what we aim for. Let us know if we can help with anything else!
I ordered the door hinge and was given…
I ordered the door hinge and was given the gasket. Now i have to determine where the error occurred and return the product.
3 de setembro de 2025
Resposta da SubZeroParts.com
Hi Eric,
Thank you for bringing this to our attention. We sincerely apologize for the shipping error.
After reviewing the order, we confirmed that an incorrect part was sent. Our team has already arranged shipment of the correct door hinge at no additional cost.
We’re sorry for the inconvenience and extra time this caused. We appreciate your patience while we worked to correct the issue, and please contact our support team if any additional assistance is needed.
The item delivered as expected and…
The item delivered as expected and perfectly matches the Subzero refrigerator. The only thing a customer needs to do is to make sure the ordered item is the right part number for your Subzero.
5 de setembro de 2025
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you so much for your kind words! We’re glad the part fit your Sub-Zero perfectly. You’re absolutely right—double-checking the part number is the best way to ensure a smooth order. We appreciate your trust!
Needed information if the part I was…
Needed information if the part I was needing if it was the correct part for my 561. The 561 was not listed in the description field of the part but the part number matched what I have in the parts list for my 561. I sent request to verify and received a quick response That the part I need was the correct part listed.
31 de agosto de 2025
Resposta da SubZeroParts.com
Thank you, Randy! We’re happy we could confirm compatibility for your 561 model quickly. Your attention to part numbers really helps, and we’re always here to double-check any details before purchase. Appreciate your feedback!
the rep was helpful and knowledgeable
29 de agosto de 2025
Resposta da SubZeroParts.com
Thank you so much! We’re happy to hear our rep was helpful and knowledgeable. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We appreciate your trust in us!
I found the part I needed on the Wolf…
I found the part I needed on the Wolf website but it wouldn’t let me order. Realized after several days of trying that I need to go to the Subzero site where I finally got the part needed and ordered.
Very easy then, heard back quickly and great follow through.
20 de julho de 2025
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you for your honest feedback, Laura! We apologize for the initial confusion, we have corrected all errors and are always available via email. We are glad that you received what you needed and that everything went smoothly after the redirect. Thank you for your patience and kind words!
I was able to find the part I needed…
I was able to find the part I needed and the website was easy to navigate. The pricing maybe a little high but is well worth it if parts are in stock and delivery time is reasonable, which they were.
24 de julho de 2025
Avaliação não solicitada
Resposta da SubZeroParts.com
Thank you, Kip! We’re glad you found the part easily and had a smooth experience with our website. We strive to maintain fair pricing for genuine OEM parts and fast delivery. Your feedback helps us keep improving!
Resposta da SubZeroParts.com
Thank you, Luis! We’re happy to hear that you received fast and accurate support. We’re always here if you need help identifying parts for your Sub-Zero, Wolf, or Cove unit.
Resposta da SubZeroParts.com
Thank you, Jack! We’re happy to hear you had a great experience. Fast and responsive service is our top priority!
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