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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sugarwish is such a fun and thoughtful way to send a gift. I love that it can be sent by text for an easy, immediate surprise, and that you can choose a category instead of needing to know exactly wh... Ver mais

Avaliado com 5 de um total de 5 estrelas

I use Sugarwish for all of these things. Thank you to a new client, employee or partner. If I need a quick marketing gift or I forgot it's someone's birthday. I can hop online, place an order and I... Ver mais

Avaliado com 1 de um total de 5 estrelas

Value for money seems questionable. For $125 I get to buy two dozen brownies which I can buy in a store for $12. I get they are nicely packed but even so, I would rather receive the cash. No refunds a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A genius idea--who doesn't love choice? And who doesn't love a thoughtful, personalized (by the recipient!), and quality gift you can give--in about 3 minutes (if you've forgotten a special day for so... Ver mais

Detalhes da empresa

  1. Fornecedor de Brindes
  2. Loja de Souvenirs

Escrito pela empresa

Sugarwish is a female-founded gifting company that flipped the gifting model based on the idea that the receiver choosing their own gift was a more fun and memorable gift experience! Ideal for employee appreciation, client thank-you's, and holiday gifting needs. This not only makes it fun for them but also guarantees they receive something they genuinely love.


Informações de contato

  • E Cherry Creek South Dr 7808, 80231, Denver, Estados Unidos

  • sugarwish.com

4,3

Excelente

O TrustScore é 4.5 de um total de 5

134 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 63% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I received a Sugarwish as a Thank You…

I received a Sugarwish as a Thank You and it was so fun choosing my favorites! Ordering was seamless, it was delivered swiftly and the packaging couldn’t be cuter! Because it was such a great experience, I have since given the gift of Sugarwish to a colleague for her birthday! It will be my go-to gift for any occasion.
Thank you!

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

So happy to hear you loved your gift, Jen—and thank you for passing the Sugarwish joy along to your colleague for her birthday! We truly appreciate you choosing Sugarwish.

Avaliado com 5 de um total de 5 estrelas

Great overall experience

I loved the gorgeous packaging and all of the fun items to choose from. I've received a few different gifts from Sugarwish and every time I am delighted by the experience. I especially love the notes that come along with it. It's always a fun day when my colleagues and I receive a Sugarwish!

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you so much for sharing this! We love hearing how fun it was to choose your favorites—and that the experience inspired you to pass the Sugarwish joy along to a colleague. Thanks for letting us be part of your celebrations!

Avaliado com 5 de um total de 5 estrelas

Thank you!!

Thank you, Sugarwish, for checking off my holiday list this year. My recipients thought it was fun to pick a gift and loved the beautifully packaged holiday gift when it arrived. Thanks for making gift giving so easy.

27 de dezembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you so much, Scott! We’re thrilled to hear Sugarwish made holiday gifting easy and fun for you. Helping take the stress out of gift giving is exactly what we aim for. We truly appreciate you sharing your experience!

Avaliado com 5 de um total de 5 estrelas

Love the new gift sets

I love the new curated gift sets! Sent them to all my family members over the holiday season and everyone loved what they picked.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you! We’re so happy you’re loving the new Curated Gift Sets. It means so much to be part of your holiday gifting and celebrations! Enjoy

Avaliado com 5 de um total de 5 estrelas

Easy to send from anywhere in the world

I live abroad while all of my family and friends are back in the US. Sugarwish is my go-to way to send them gifts for their birthdays. It is super easy for me to quickly celebrate them without having to buy and ship something myself! And I've always gotten great feedback from them. Especially on the cookies - yum :)

1 de janeiro de 2026
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you for sharing this! We love being your go-to choice and making gifting easy from afar. Also hearing that the cookies are a hit! We truly appreciate you choosing Sugarwish.

Avaliado com 5 de um total de 5 estrelas

Great gift idea

Such a great gift idea! I love how quick and easy it is. My friends and colleagues really loved the customised mugs!!

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you! We’re so glad you found it quick and easy—and that the customized mugs were a hit with your friends and colleagues! (we love them too!)

Avaliado com 3 de um total de 5 estrelas

Variety of mixed nuts.

I received a package of 8 varieties of mixed nuts for my birthday. The presentation and packaging was great, however many of the nuts were stale and ruined the whole experience.

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Hi John, Thanks for your feedback and letting us know. We'll reach out separately in a DM to gather more information so we can get some fresh ones sent your way. Thanks!

Avaliado com 1 de um total de 5 estrelas

Value for money seems questionable

Value for money seems questionable. For $125 I get to buy two dozen brownies which I can buy in a store for $12. I get they are nicely packed but even so, I would rather receive the cash. No refunds are available, only repurposing for another recipient. Truly, as giver or receiver I don't think this offering provides anything unique or valuable.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you for sharing your feedback.  
Sugarwish gifts are valued a little differently than typical boxes of brownies from the store, since you get to pick your favorites and have them shipped directly to your doorstep. (S&H and tax is also included in our gift pricing). And our decadent brownies are baked fresh to order too. We'd be happy to connect via DM to answer any other specific questions you have about your gift too. We're glad you liked our beautiful packaging.

Avaliado com 1 de um total de 5 estrelas

Package lost and 2 customer service…

Package lost and 2 customer service reps. lied that it be resent and would arrive before Christmas. Never reshipped. Ordered a pre-picked package 12/7 & was adivsed would arrive in 4 - 6 days. On 12/8 Sugarwish provided USPS tracking link. On 12/10 departed USPS regional facility in Denver CO. On 12/14 link showed moving to next facility. On 12/17 link still showing moving to next facility (appears to be lost) so called and customer service rep. agreed after looking at the tracking that it looked like the package was lost. They said they would reship and it would arrive the latest 12/24. They would send an email. Email with details never arrived. Called on 12/18 and told was being picked and would ship that day and would arrive in 2 days. An email would be sent. 12/19 no email called but no customer support on Saturday. At that point contacted credit card company because they clearly lied about sending the replacement. I realize not their fault USPS lost (poor choice of shipper), but both reps lied about reshipping. I could have made alternative arrangements.

7 de dezembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Hi Laura. Thank you for taking the time to share what happened. We're sorry for the experience you had — especially during such an important and time-sensitive time. We understand why this was so frustrating.

While we unfortunately don’t have control once a package is in transit with USPS, we do take full responsibility for the breakdown in communication that followed.

Now that the holiday rush is behind us, we would really love the opportunity to make this right. If you’re open to it, we’d be happy to send you a new Sugarwish gift at no cost — one that can be delivered instantly to your inbox so there are no shipping delays, or shipped fresh to an address of your choosing.

Please DM us on how you’d prefer to proceed.
Your feedback truly matters to us, and we appreciate you giving us the chance to address this.

Avaliado com 1 de um total de 5 estrelas

Stale Candy

Received a gift of 6 different candies on 12/24/2025. 3 of the 6 were stale. They were probably expired but no way to tell as there is no expiration dates.

Example, gummies were so hard that when I tapped them on the counter they made a clicking noise. They were not soft at all.

I contacted Sugarwish on 12/24 and they sent me an email to pick out new candy.
I put my replacement order in on 12/25.

It’s now 1/7/2026 and my replacement items have yet to be shipped.

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you for letting us know and for your feedback. We'll reach out separately to gather more details regarding this situation.

Avaliado com 2 de um total de 5 estrelas

Poor quality Cookie

While the packaging is really cool the overall experience was very disappointing. Paying that much for a cookie with no flavor, poor texture and fell apart out of the packaging. For that price I would rather go out and purchase some Oreo's that will not fall apart in milk.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

We’re sorry to hear that the cookie didn’t meet your expectations, that’s never the experience we want anyone to have. While our packaging is meant to add a fun and memorable touch, the quality and enjoyment of the product itself matter most and it sounds like we missed the mark. We appreciate you calling this out, and we’ll be sharing your comments with our product team as we continue to improve. If you’re open to it, we’d love the chance to make this right — please reach out to our support team at support@sugarwish.com or by calling (720) 907-1974 so we can help. Thanks

Avaliado com 5 de um total de 5 estrelas

I love gifting Sugarwish

I love gifting Sugarwish. My friends and family get to pick exactly what they want. It's a double treat, really, because the recipient is notified of their gift that they select, then when it does arrive it's beautifully packaged in a teal and red gift box! The quality of the candy and treats is superb.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you so much for the sweet note! We appreciate you using us for your gifting needs!

Avaliado com 5 de um total de 5 estrelas

Sugarwish has been a huge supporter of…

Sugarwish has been a huge supporter of LOLA'S Rescue and always donate gifts for us to auction off! We love all there stuff and the employees! They are so generous and thoughtful 💕

22 de novembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thanks for the kind shout-out! We love supporting the amazing, vital work you all do at LOLA'S Rescue. ❤️

Avaliado com 5 de um total de 5 estrelas

Perfect Birthday Gift

I received these as a gift and it was so easy to redeem the gift card. There were so many fun options to choose from and everything I selected (cookies) was fresh and DELICIOUS!!

19 de outubro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

That's so great to hear, Heather! We put a lot of care into making the redemption process easy and ensuring our treat options are top-notch. Enjoy every bite, and thank you for sharing your experience!

Avaliado com 1 de um total de 5 estrelas

Never received order

Received a gift card from a family member for my birthday in August. I ordered my items and never received them. Waste of money. I will never order this business again or recommend to others.

8 de agosto de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you for letting us know — we’re truly sorry this was your experience. We have shared this with our support team and they will be in contact to make sure you receive your gift.

Avaliado com 1 de um total de 5 estrelas

Sugarwish gift not delivered...

I ordered a Sugarwish gift a week ago for a friend who is going through a rough time. I've not heard from the person, so can only assume they didn't receive the gift email. I've reached out to their info and support emails 3 times asking if the gift has been sent/received with NO response. I'll be disputing the charge with my CC company since the gift was not received and customer support can't bother to respond...

UPDATE: support reached out to me after seeing my review. There was apparently a technical issue that prevented my emails from reaching them. The gift has since been received.

12 de novembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you for sharing this with us. We understand our customer support team has already connected with you, and we appreciate the chance to make things right.

Avaliado com 5 de um total de 5 estrelas

I received an amazing gift from a…

I received an amazing gift from a friend allowing me to choose a piece of jewelry. I received my bracelet yesterday and I absolutely love it. I will always remember how I felt when I saw the message. It made my day!! Thank you 😊😊😊

5 de novembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

This makes us smile so big! 💕 We’re so glad your Sugarwish and new bracelet made your day. Thanks for sharing that with us!

Avaliado com 5 de um total de 5 estrelas

Always a hit!

As a company, we've been using Sugarwish for years for birthdays and as prizes for employee engagement events. These are always appreciated and a good way to supplement a celebration. Honestly, even as we've needed to scale down our needs, the Sugarwish team has always been so willing to work with us and help bring a little magic to the team. Highly recommend if you're looking to send little treats to work colleagues or loved ones.

31 de outubro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you so much for your kind words! We’re thrilled to hear Sugarwish has been part of your team’s celebrations over the years. It means the world to know our gifts help bring a little magic to your workplace — that’s exactly what we love to do! 💙

Avaliado com 5 de um total de 5 estrelas

Great Gifts- fast, easy, popular

A couple of years ago, a vendor sent me a holiday gift from Sugarwish. I loved the ability to choose my own gift and my whole family was excited about the pepper- bacon jam and the hot mustard I picked. I use Sugarwish now for my client appreciation gifts and employee birthday and employee holiday gifts. It is easy and fast for me and people seem to really like the selection process and the gift delivery in those great looking boxes. Win-win. I highly recommend.

15 de outubro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you so much for your thoughtful review! We love hearing how Sugarwish has become part of both your giving and receiving experiences. Knowing that you and your family enjoyed your treats — and that your clients and team love the gifting experience too — truly makes our day. We’re so grateful to have you as part of the Sugarwish community!

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