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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sugarwish is such a fun and thoughtful way to send a gift. I love that it can be sent by text for an easy, immediate surprise, and that you can choose a category instead of needing to know exactly wh... Ver mais

Avaliado com 5 de um total de 5 estrelas

I use Sugarwish for all of these things. Thank you to a new client, employee or partner. If I need a quick marketing gift or I forgot it's someone's birthday. I can hop online, place an order and I... Ver mais

Avaliado com 1 de um total de 5 estrelas

Value for money seems questionable. For $125 I get to buy two dozen brownies which I can buy in a store for $12. I get they are nicely packed but even so, I would rather receive the cash. No refunds a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A genius idea--who doesn't love choice? And who doesn't love a thoughtful, personalized (by the recipient!), and quality gift you can give--in about 3 minutes (if you've forgotten a special day for so... Ver mais

Detalhes da empresa

  1. Fornecedor de Brindes
  2. Loja de Souvenirs

Escrito pela empresa

Sugarwish is a female-founded gifting company that flipped the gifting model based on the idea that the receiver choosing their own gift was a more fun and memorable gift experience! Ideal for employee appreciation, client thank-you's, and holiday gifting needs. This not only makes it fun for them but also guarantees they receive something they genuinely love.


Informações de contato

  • E Cherry Creek South Dr 7808, 80231, Denver, Estados Unidos

  • sugarwish.com

4,3

Excelente

O TrustScore é 4.5 de um total de 5

134 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 63% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Sugarwish for my company's gifting needs

I've used Sugarwish for gifting for my company for years. They always deliver! I've had several interactions with their sales team, and they are the nicest.

22 de outubro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thanks for taking the time to leave us a review! It means a lot to hear that our team and gifting experience have made a positive impact over the years.

Avaliado com 5 de um total de 5 estrelas

Corporate Account Review

I had a corporate credit that did not come through at checkout. I messaged my corporate account rep who then went above and beyond to message the billing team and I was issued a full refund of the credit as a result. This team is AMAZING and I love using SugarWish for all my corporate gifting purposes! Systems aren't perfect but the SugarWish support team is!! Thank you so much everyone!

19 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I honestly felt cheated

I honestly felt cheated. I purchased the 3 month package for $95. Each month is nowhere near a $30 value.

24 de setembro de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you for your feedback, Mary. We never want our customers to feel let down, and we’re sorry this was your experience. Our support team has contacted you so we can better understand what happened and try to find a solution.

Avaliado com 1 de um total de 5 estrelas

$50 for 6 terrible cookies

$50 for 6 terrible cookies. So horribly disappointed. They were dry, had a chemical taste and didn't taste anything like the titles of the cookies. 100% would not recommend.

15 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Popcorn was stale!!

It took a long time to receive my gift then when I got it, the popcorn was stale. I called customer service, the guy was very rude. He said he’d send me an e-card to replace the stale popcorn but he never did. I called customer service again. Still waiting for my replacement popcorn 😡

28 de agosto de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Misleading product pix

I ordered a stuffed peanut butter Nutella cookie. The picture on the website showed a cookie that was topped with between 45 and 50 Reese‘s pieces or similar type candy. The product was delivered in a small box with that same picture on it. Beautiful presentation. I was super disappointed to open the box and discover that rather than it being topped with 45 to 50 candies, it was literally topped with about four or five. I took a picture of the box with the cookie itself alongside it. I wish I could post the picture to show. The cookie itself tasted great, but super disappointed in the misleading pictures and missing candy pieces.

26 de junho de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Hi Ken. Thanks for letting us know that you received an unsatisfactory cookie. We agree that Reece's pieces are a MUST - and the more the merrier :) Please reach out to our support team at support@sugarwish.com or by calling (720) 907-1974 and they can help get more to you right away. Thank you!!

Avaliado com 1 de um total de 5 estrelas

Scam…

Purchase a large size sugar wish for my mom for mother's Day, she was supposed to have 6 categories to choose from, when she redeemed her "card" to make a selection, there was only one category to select from and she was only able to select one item which was a candle. If I knew she was only going to get one candle for $60+ I would of gone to bath and body works and got here 5 candles for the same price. What a joke this place is and I will make sure all my friends and family know so they do not get caught in the same trap.

16 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent and Fun Gift Idea with a BONUS of Outstanding Customer Service

This is an excellent gift idea! It is so fun to recieve in an email! What a surprise... THEN it arrives! Its like getting gifted twice. The wine, the cookies, brownies are all excellent. I have just sent a candy and snack out to teachers for Teacher's Appreciation. All this - on top of customer service TOP NOTCH.... What a great company to do business with! Customer for Life!

6 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sugarwish customer service

Sugarwish customer service is wonderful. Quick to respond and very helpful. The company is also very generous - has repeatedly supported our elementary school PTA events. The products are high quality and delicious.

25 de abril de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Thank you so much for your kind words! We truly appreciate your feedback about our customer service, our donation support, and our products. It means the world to us!

Avaliado com 1 de um total de 5 estrelas

Dont

Someone bought me a gift through Sugarwish for brownies but I don't really like them. Sugarwish refused to let me change the purchase to something else.

31 de março de 2025
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

Hi Josh. Thank you for your feedback. Our goal is always to bring joy with every gift, and we understand that preferences can vary.
While we aren’t able to take back brownies that have already been opened (we understand people have different tastes), our support team did email you a new link for another Sugarwish product selection. If there’s anything else we can do to make your experience better, please don’t hesitate to let us know.

Avaliado com 2 de um total de 5 estrelas

More packaging than stale cookies

More packaging than cookies

9 de outubro de 2024
Avaliação não solicitada
logotipo da Sugarwish

Resposta de Sugarwish

We truly appreciate your feedback! Our goal is to deliver happiness in every bite—and every box. Please reach out to our support team at support@sugarwish.com so we can send you a fresh batch of cookies. And just a note—our boxes are 100% recyclable because we believe in spreading joy while caring for the planet.

Avaliado com 5 de um total de 5 estrelas

Sugarwish is the ultimate feel-good…

Sugarwish is the ultimate feel-good gift! You pick the gift, they pick their faves—candy, cookies, popcorn, coffee, and more—and it ships crazy fast! The packaging is adorable, the treats are top-notch, and it feels so personal. Perfect for birthdays, thank-yous, or just because. Seriously, it’s the easiest way to make someone’s day!

10 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We ordered 200 boxes for our clients…

We ordered 200 boxes for our clients and all of them arrived fresh and delicious!! Our clients raved about their experience with the ease of ordering, the options available, and how fresh they were. We will be using Sugar Wish for all our client gifts.

I even received this text last night "Thanks a lot, because of you I’m craving those damn brownies from sugar wish 🤣"

13 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I received Stale cookies!

I received my cookies in 6 days. They were stale and even the microwave couldn’t revive them. (According to the instructions) The please eat within 5 days is a joke when they’re stale on receipt. I’m very disappointed.

28 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Working with Sugarwish has been an…

Working with Sugarwish has been an absolutely fantastic experience. The product is high quality, the presentation is beautiful, and the customer service is excellent.

I used their services to send gifts to my team members, and it was worth every penny. Highly recommend.

23 de dezembro de 2024
Avaliação não solicitada

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