I don't recommend the suhki shop at all. Ordered in January rug was not delivered within expected max 12 weeks time. In the meantime there is no information about status of the order, delivery delays... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Easy to use and international website. Smooth ordening process. The beautiful, hand-made carpets arrived in about 6 weeks (straight from Nepal). Six out of ten coasters were missing, but were shipped... Ver mais
I love my Ayush woolen loop rug. The custom size means it fits my specification perfectly. I like the fact that it's obviously handmade. It catches the light beautifully. I love knowing that my rug wa... Ver mais
A empresa respondeu
We ordered a multi-colour felt ball rug 2 weeks ago and we already received the rug today. We got a personal message from an employee of Feltballrug.com with the tracking information, which was nice.... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Sukhi, our goal is pretty simple. We want to provide you with very high quality handmade rugs. In Nepali, Sukhi means happy. People always tell us that our rugs make them happy. People buy our rugs knowing that they’ll get a great handmade rug and that they are buying directly from the person who created it.
Informações de contato
4,5
Excelente
155 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I don't recommend the suhki shop at…
I don't recommend the suhki shop at all. Ordered in January rug was not delivered within expected max 12 weeks time. In the meantime there is no information about status of the order, delivery delays, no contact from the shop informing costumer about any issues with the order ! And it is not a 5 USD purchase but much more. I would expected high quality of customer service as the rugs the company is selling.
23 de maio de 2022
Avaliação não solicitada
Resposta da Sukhi
Hello, we are very sorry to hear about your disappointment with the long waiting time of your rug. We'd like to see what the issue was and check all the details of the communication regarding your order.
Could you please confirm if the rug in question was a Zehrul hand knotted from India? You mentioned the 12-week production time, that seems to be the one that was ordered in January from our Indian team.
We assume the rug came in perfect condition as we guarantee, since we haven't heard back from you. If you are enjoying the rug and are happy with it in your home, we'd appreciate if you would remove this 1-star rating or change it to a more accurate one.
I'd like to help and personally check what the issue was, please be so kind to reply here or contact us on help@sukhirugs.com.
Thank you,
Sara
Operations Manager
I love my Ayush woolen loop rug
I love my Ayush woolen loop rug. The custom size means it fits my specification perfectly. I like the fact that it's obviously handmade. It catches the light beautifully. I love knowing that my rug was handmade by people who are treated and paid fairly. I would definitely order from Sukhi again :)
28 de março de 2022
Avaliação não solicitada
Resposta da Sukhi
Dear Maria,
Thank you so much for the wonderful feedback, it's much appreciated!
We will share your full feedback with our team in India, they will be happy and excited to hear how their work is valued.
Thank you once again for your support and for choosing a Sukhi rug for your home!
満足です
フェルトボールラグを購入しましたが、とても肌触りが良く、座った感じも心地良いです。飼っている猫も気に入ってくれたようでよく座っています。
色は思っていたより少し暗めでしたが部屋によく馴染むので気に入っています。
作ってくださった職人さんの名前が書かれたタグが付いているところも粋でいいなあと思いました。
他のデザインのラグも可愛いのでまた必要になったらこちらで購入したいなと思っています。
28 de março de 2022
Avaliação não solicitada
Resposta da Sukhi
Dear 翔子 黒瀬
Thank you so much for the wonderful feedback, it's much appreciated!
We will share your full feedback with our team in Nepal, they will be happy and excited to hear how their work is valued.
Thank you once again for your support and for choosing a Sukhi rug for your home!
Nice experience with 2 rugs
We bought 2 rugs with them and both times the rugs arrived on time, well packed and looked really nice. Great quality.
I recommend them
1 de fevereiro de 2022
Avaliação não solicitada
Resposta da Sukhi
Dear Isabelle,
Thank you so much for the wonderful feedback, it's much appreciated!
We will share your full feedback with our team in India, they will be happy and excited to hear how their work is valued.
Thank you once again for your support and for choosing a Sukhi rug for your home!
Gutes Kundenservise.
Gutes Kundenservise.
Ausgezeichnete Qualität.
Auch der Versand ist in Ordnung
26 de novembro de 2021
Avaliação não solicitada
Resposta da Sukhi
Lieber Peter,
Vielen Dank für dein wundervolles Feedback! Das bedeutet uns sehr viel!
Wir werden dein Feedback mit unserem Team in India teilen. Sie werden sich sehr darüber freuen, dass ihre Arbeit geschätzt wird.
Noch einmal Danke für deine Unterstützung und dafür, dass du dich für einen Teppich von Sukhi entschieden hast!
Très beau tapis et un service client au…
Très beau tapis et un service client au top! :)
13 de outubro de 2021
Avaliação não solicitada
Resposta da Sukhi
Hello,
Un grand merci pour ce superbe témoignage, c'est très apprécié !
Merci encore pour votre soutien et pour avoir choisi un tapis Sukhi pour votre maison !
j'en ai deux
j'en ai deux. je les adore tous les deux. super rapport qualité prix. Faits sur mesure, ce qui est aussi rare qu'indispensable. le service client est top, bref que du bon
9 de outubro de 2021
Avaliação não solicitada
Resposta da Sukhi
Chère Camille,
Un grand merci pour ce superbe témoignage, c'est très apprécié !
Nous allons partager votre message avec notre équipe en Inde. Ils seront heureux et ravis d'apprendre que leur travail est reconnu.
Merci encore pour votre soutien et pour avoir choisi un tapis Sukhi pour votre maison !
Very happy
Excellent customer service before shipment and also perfect rug of high quality :-)
30 de agosto de 2021
Avaliação não solicitada
Resposta da Sukhi
Dear Stefan,
Thank you so much for the wonderful feedback, it's much appreciated!
We will share your full feedback with our teams in India and Morocco, they will be happy and excited to hear how their work is valued.
Thank you once again for your support and for choosing a Sukhi rug for your home!
Superfornøyd med både kundeservice og…
Superfornøyd med både kundeservice og teppe. Vært ventetiden.
6 de agosto de 2021
Avaliação não solicitada
Resposta da Sukhi
Hei Linda,
Tusen takk for den flotte omtalen, det setter vi virkelig stor pris på!
Vi vil dele hele omtalen med teamet vårt i Nepal, de vil bli glade og begeistret over å høre hvor mye arbeidet deres blir satt pris på.
Vi takker nok en gang for støtten, og for at du valgte å kjøpe et Sukhi-teppe til hjemmet ditt!
Magnifique Tapis
Nous avons commandé un tapis en boules de laine et l'avons reçu cette semaine. Tout au long de la commande, le service client a été d'un grand professionnalisme. Le tapis est arrivé très bien emballé et nous le trouvons magnifique. Très bonne qualité. Je recommande à 100%.
10 de julho de 2021
Avaliação não solicitada
Resposta da Sukhi
Chère Alexandra,
Un grand merci pour ce superbe témoignage, c'est très apprécié !
Nous allons partager votre message avec notre équipe au Népal. Ils seront heureux et ravis d'apprendre que leur travail est reconnu.
Merci encore pour votre soutien et pour avoir choisi un tapis Sukhi pour votre maison !
Beni Ourain rug
I'd like to thank 'Fatema' who personally made our Beni Ourain rug. The design and quality are just excellent. We love it! Thank you!
5 de julho de 2021
Avaliação não solicitada
Resposta da Sukhi
Dear Taija,
Thank you so much for the wonderful feedback, it's much appreciated!
We will share your full feedback with our team in Morocco, they will be happy and excited to hear how their work is valued.
Thank you once again for your support and for choosing a Sukhi rug for your home!
Magnifique tapis Alisha !
J'ai commandé le tapis Alisha (dimension 1m20 de diamètre) et il est... MAGNIFIQUE ! Ce sont de véritables petites boules de laine cousues entre elles et aux couleur vives et splendides. EXACTEMENT ce que je voulais et ce que j'ai vu sur le site internet Sukhi. La livraison a été un peu longue (normal car il vient de loin), mais le service client a été toujours rapide et réactif pour me rassurer et répondre à mes question (Merci Katie !) ! MERCI à toute l'équipe et je vous souhaite une excellente continuation !!
14 de junho de 2021
Avaliação não solicitada
Resposta da Sukhi
Chère Juliette,
Un grand merci pour ce superbe témoignage, c'est très apprécié !
Nous allons partager votre message avec notre équipe au Népal. Ils seront heureux et ravis d'apprendre que leur travail est reconnu.
Merci encore pour votre soutien et pour avoir choisi un tapis Sukhi pour votre maison !
Veldig bra service og oppfølging av…
Veldig bra service og oppfølging av kunder. Og de håndlagde teppene er nydelig utført! Har akkurat mottatt mitt tredje teppe fra Sukhi.
22 de abril de 2021
Avaliação não solicitada
Resposta da Sukhi
Hei Hege,
Tusen takk for den flotte omtalen, det setter vi virkelig stor pris på!
Vi takker nok en gang for støtten, og for at du valgte å kjøpe et Sukhi-teppe til hjemmet ditt!
Kamar-Teppich
Ich bekam immer eine schnelle und sehr nette Antwort auf meine Fragen. Der Teppich ist echt fantastisch und passt perfekt in meine Wohnung. Würde immer wieder bei Sukhi bestellen. Die Philosophie des Geschäftes gefällt mir sehr gut.
Alles Top !!!
10 de abril de 2021
Avaliação não solicitada
Resposta da Sukhi
Liebe Theresia,
Vielen Dank für dein wundervolles Feedback! Das bedeutet uns sehr viel!
Wir werden dein Feedback mit unserem Team in India teilen. Sie werden sich sehr darüber freuen, dass ihre Arbeit geschätzt wird.
Noch einmal Danke für deine Unterstützung und dafür, dass du dich für einen Teppich von Sukhi entschieden hast!
AANRADER Na lang wachten en veel e-mailtje naar…
Na lang wachten en veel e-mailtje naar Sukhi, waar overigens meteen op werd gereageerd is ons pareltje binnen gekomen.
Het kleed lag in de opslag bij het vervoersbedrijf (Aramex) en zij hielden het achter.
Heb van Sukhi nog korting gekregen, voor het lange wachten.
Alles TOP geregeld.
Ben zeer tevreden en raad dit bedrijf aan om te kopen.
8 de março de 2021
Avaliação não solicitada
Resposta da Sukhi
Hello,
Heel erg bedankt voor de geweldige feedback, we stellen het zeer op prijs!
Nogmaals bedankt voor je steun en voor het kiezen van een Sukhi kleed voor in je huis!
Fairtrade beauty
I am very happy with the beautiful rug. And I am also very happy that this rug had been made by artisans who get paid fairly.
5 de março de 2021
Avaliação não solicitada
Resposta da Sukhi
Hello,
Thank you so much for the wonderful feedback, it's much appreciated!
Thank you once again for your support and for choosing a Sukhi rug for your home!
We are very happy with the service and…
We are very happy with the service and the beautiful rug!
Throughout the process I've experienced a friendly tone and helpful service. Due to the pandemic was the shipment delayed, as expected, but the customer service are always trying to help. The reimbursement of the toll was done in no time.
The rug is super nice - beautifully crafted!
We are pleased with the process and result :)
Thank you!
25 de fevereiro de 2021
Avaliação não solicitada
Resposta da Sukhi
Dear Marita,
Thank you so much for the wonderful feedback, it's much appreciated!
Thank you once again for your support and for choosing a Sukhi rug for your home!
Perfect service & quality, highly recommended!
Sukhi have a great range of different products and styles and a first-class customer service! Katie, our contact person, always replied to our emails in a very short time and was super friendly and helpful, even helping us with her design team to choose the best fitting rug based on some photos of our interior. After about 2-3 months we finally received our Nisu rug and couldn't be more happy. It has an excellent quality and is just perfect for us! Thank you so much, Katie and team! We can definitely recommend Sukhi!
25 de fevereiro de 2021
Avaliação não solicitada
Resposta da Sukhi
Dear Elena,
Thank you so much for the wonderful feedback, it's much appreciated!
We will share your full feedback with our team in Nepal, and with Katie, they will be happy and excited to hear how their work is valued.
Thank you once again for your support and for choosing a Sukhi rug for your home!
The best customer service and top notch quality
We had to wait for the rug for almost 6 months due to covid and challenges with Russian customs authorities. Our manager Milla was in touch with us and kept us posted on a regular basis. Finally we received the rug and very happy about it! Moreover they covered us extra costs which we had because of the changed delivery terms. We want to thank Sukhi team for a great job!
15 de fevereiro de 2021
Avaliação não solicitada
Resposta da Sukhi
Dear Ekaterina,
Thank you so much for the wonderful feedback, it's much appreciated!
We will share your full feedback with our team in India, they will be happy and excited to hear how their work is valued.
Thank you once again for your support and for choosing a Sukhi rug for your home!
prachtig rond tapijt
We hebben lang moeten wachten op levering. Maar we kregen wel iedere keer een correcte mail in onze vraag waar ons tapijt bleef. Het tapijt is er na twee maanden gekomen en het is heel erg mooi. Helemaal zoals op de foto. Prachtig materiaal en het ruikt echt natuurlijk. We zijn heel blij met onze aankoop. Een aanrader!
7 de janeiro de 2021
Avaliação não solicitada
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