Banner for Sulets

Sulets Avaliações 423

O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Glad to have booked through Sulets- great experience throughout, from looking for properties to now living in them. Emma G our property manager has always gone above and beyond to help us with any iss... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our experience with Sulets has been fantastic. A Special mention to Emma for going above and beyond for us. She was so helpful, kind, supportive and efficient in helping us to resolve a huge problem (... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a great experience working with Ruta as our realtor. She took the time to show us many properties, and even when we couldn’t find one that felt right, she never lost patience. Instead, she list... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently went to view a studio at The Summit, and I was genuinely impressed. The room size was much bigger than I expected, especially for a Plus studio. It felt spacious, modern, and really w... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de habitação estudantil
  2. Hospedagem para Grupos
  3. Companhia gestora de propriedade
  4. Imobiliária
  5. Corretora de aluguel de imóveis
  6. Dormitório estudantil

Sobre Sulets

Escrito pela empresa

Join over 2300 students who choose to rent with Sulets every year.

Sulets shop front at De Montfort University

Sulets provide over 2500 student beds in Leicester. We are the leading provider of student accommodation in Leicester, and the only student accommodation provider recommended by both Leicester Student Unions. We also have strong relationships with both universities in Leicester. We offer student accommodation at 7 student halls with student studios, flats and shared apartments. We also provide over 150 student houses ranging from 1 bed to 8 bed student homes. All accommodation is located close to campus and at a budget to suit you, with all-inclusive bills available. We provide student accommodation to both De Montfort University and University of Leicester students.

Our mission is to provide better student accommodation at a fair price. Finding accommodation that is right for you is an important part of your university experience, we are here to help you with that choice. You can find the Sulets lettings office in the De Montfort Student’s Union.

Our reviews speak for themselves, and we take pride in our high levels of customer service and satisfaction to both students and landlords.

Leicester Student Housing Row of terraced houses Search Student Housing Leicester Student Halls, Studios, Flats & Apartments Inside a bedroom in student accommodation Search Student Halls Get in touch today to book a viewing Contact Us Are you a landlord? Join our landlord network

Student accommodation Leicester 🏡 🛏️ 🔑

Escrito pela empresa

Trusted by over 2300 Leicester students every year
Sulets are the only student housing & student lettings agent recommended by both Student’s Unions in Leicester. Sulets offer you the best private student accommodation in Leicester. This means, you’ll find the perfect student accommodation that fits your budget.

Guaranteed rent for landlords 🏡

Sulets Leased Service

Sulets Leased Service
Lease your property to Sulets for a fixed term, and we guarantee your rent. The service is fully inclusive for property owners and provides you will peace of mind that you will always receive the rent irrespective of whether the tenants pay and the property will be returned to you at the end of the lease. Get in touch for more info.

Informações de contato

Leicester Student Housing

We offer a wide range of Leicester student homes to suit all budgets.

4,7

Excelente

O TrustScore é 4.5 de um total de 5

423 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Highly recommend

We have lived in a Sulets property for 2 years now, and we have always been highly satisfied with their services. Our home was in exceptional condition when we moved in, and every maintenance issue report was dealt with very quickly and efficiently. Living in a premium property, we were entitled a number of free cleans per year and the cleaners always went above and beyond. This year, Emma Godsell has been our new property manager and she has been great. She has always replied very quickly to queries and maintenance issue reports, and made sure that we always had all the information we could need about our property. Overall, I would highly recommend Sulets.

14 de maio de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Morning Tallulah, thank you for your positive review. Great to hear that Emma was able to help you with your student home in Leicester. Good luck with your studies!

Avaliado com 5 de um total de 5 estrelas

The team

The team, in particular Joshua, was really helpful and informative with any questions I had, responds quickly and overall really nice.

2 de maio de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Hi Imran, thank you for your positive review. Great to hear that Joshua was able to help you with your student accommodation in Leicester. Good luck with your studies!

Avaliado com 5 de um total de 5 estrelas

I have been staying with sulets for my entire term

I have been staying with sulets accomodation for a while now and I must say it’s one of the best accomodations I have stayed so far, I really appreciate the way they tackle any complaints and go to that exta mile to solve it.
A special thanks to my property manager Joshua Finlay who as been helpful, friendly and very responsive to solve any problems that we have and would definitely recommend for students and have zero complaints about them

2 de maio de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Hello, thank you for your positive review. Great to hear that Joshua was able to help during your tenancy with Sulets. Thanks.

Avaliado com 5 de um total de 5 estrelas

Emma has been a great property manager

Emma has been a great property manager, very kind!

1 de maio de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Morning Liam, thank you for your positive review. Great to hear that Emma helped you with your student home. Good luck with your studies in Leicester!

Avaliado com 5 de um total de 5 estrelas

Emma property inspection

Great communication and very friendly and helpful!

1 de maio de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Hi Millie, thanks for your positive review and feedback. We will pass your feedback onto Emma. Thanks!

Avaliado com 5 de um total de 5 estrelas

Amazing service!

Amazing service!! Emma Godsell was an incredible property manager, always sorted out any maintenance issues super quick and gave plenty of notice with any visits :)))

1 de maio de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Hi Katy, Thank you for your positive review. We are pleased to hear about your experience of dealing with Sulets.

Avaliado com 4 de um total de 5 estrelas

Good experience

Living with sulets for the last two years has been OK. Issues out of their control have taken place and they’ve been mostly cooperative with us. Emma, our property manager has always been very receptive of our complaints, really appreciate her!

1 de maio de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Hi Euodia, thank you for your positive review & feedback. We are pleased to hear that Emma was able to help you with your student home in Leicester!

Avaliado com 5 de um total de 5 estrelas

Accommodation with Convenient access to facilities

Really good accommodation for students. Easy access to my university and many different places. Reception available 24 hour for any help and emergency which has been really helpful for me. And they do focus on their maintenance on time and also inform us before any changes are done . Having really good time in my accomodation.

10 de novembro de 2023
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Hi Ansu, thank you for your positive review. Great to hear that you are happy in your accommodation. Good luck with your studies in Leicester!

Avaliado com 5 de um total de 5 estrelas

Quick Summary of the things Regent Court has offer

My experience was great from the different people I was able to encounter in my flat, the people at the reception desk are always quick to attend to your needs and are there for a quick chat if you need some and they are also quick in maintenance procedures. They simply carry out duties as soon as possible and the wifi there is stable, they have a good laundry service and it's free as well. The home comes with good equipment in both the kitchen and toilets. My time at Regents Court has been nice and will be one to remember.

17 de abril de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Hi Mgbike, Thank you for your positive review. Great to hear about yout time at Regents Court. Good luck with your studies in Leicester!

Avaliado com 5 de um total de 5 estrelas

Great with helping.

Emma Godsell was brilliant when we needed help to book our 3 bed flat! She was always answering on time and ready to help. Everything went smoothly with Emma’s help! Would recommend Sulets.

25 de março de 2024
logotipo da Sulets

Resposta de Sulets

Hello, thank you for your positive review. Great to hear that Emma was able to help you with your student accommodation in Leicester. Good luck with your studies!

Avaliado com 2 de um total de 5 estrelas

Mould and damp in the walls

Mould and damp in the walls, neighbors that are not necessarily hygienic but I can understand. I do like the security and the lovely nature of the staff

19 de março de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Hi Mark,

Thanks for your review and feedback of Regents Court.

As Sulets are the letting agent and not the landlord, we have no control over mould and damp issues in your room. You would need to raise this maintenance issue with your landlord (Student Roost). You can contact the building team directly by email on regents.court@studentroost.co.uk.

Apologies that we cannot help any further.

Thanks, Sulets.

Avaliado com 2 de um total de 5 estrelas

Fine but very slow

Sulets are nice enough when you talk to them but they have absolutely no sense of urgency - I got a skin infection from black mould in my room and they left it a month before they did anything, and even that was only with extra prompting. We recently lost power in our house (no plug sockets, heating or hot water) and because it happened in the afternoon, they left us overnight without even being able to charge our phones or take a shower. Having said they would send someone 'first thing in the morning', they finally got back to us at 12pm the next day. Likewise we had to chase them for months about issues with our boiler. It's a shame because the house is nice enough and they do get things done eventually but it's pretty clear they don't care how long you suffer for and you have to constantly hassle them if you want anything to happen.

13 de março de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Good morning Jess, thanks for your review and feedback. We are sorry to hear of issues you have had during your tenancy. Please can you contact us at enquiries@sulets.com with your full name address and mobile number so we can look into this and try and resolve any outstanding issues. Thanks, Sulets.

Avaliado com 1 de um total de 5 estrelas

Dont respond

Lots of problems in the flat and among numerous phone calls and emails still no response to fixing anything.

2 de janeiro de 2024
logotipo da Sulets

Resposta de Sulets

Hi Breh,

Thanks for your feedback and review, we are sorry to hear of issues in your home. Upon checking our records we can see that when the job was reported the landlord attended the property and found hair blocking the drains. It was reported again, and we advised to use a drain un-blocker. We then sent a contractor to investigate who also found hair blocking the drains. We have advised all tenants in your household to try and stop hair entering the drains and informed you could be liable for a charge if we have to call out a contractor again.

If there is anything else we can do in the meantime to turn this review into a positive one or if you are still having issues please do let us know so we can resolve for you.

Kind Regards, Sulets.

Avaliado com 5 de um total de 5 estrelas

If they can help me a mature student…

If they can help me a mature student with a child with additional needs find suitable accommodation then I'm sure then can do so for others. Highly recommend. I am very grateful and happy with their service.

1 de setembro de 2023
logotipo da Sulets

Resposta de Sulets

Hi Precious, thank you for your 5 star review. We will pass your feedback onto the team. Thanks.

Avaliado com 5 de um total de 5 estrelas

Really positive experience

Emma, Jake and the team worked tirelessly to resolve some complex issues my son faced while at university and needed support. They responded quickly to my emails and when we needed help regarding his accommodation they gave it. I would recommend Sulets to both students and parents when looking for accommodation as they really are interested in making the whole experience of that move away from home as straightforward and supportive as possible. This is not a business out purely to make money, from my experience they really are interested in the wellbeing of their tenants.

8 de fevereiro de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Hi John, thank you for your 5 star review and feedback, great to hear we were able to help you and your son. we will pass your feedback onto Emma & Jake. Thanks!

Avaliado com 5 de um total de 5 estrelas

Very Professional Manager

Simply the best! Well organised, helpful and nice

23 de agosto de 2023
logotipo da Sulets

Resposta de Sulets

Hi Stuart, thank you for your 5 star review and feedback, we will pass your feedback onto the team. Thanks, Sulets.

Avaliado com 5 de um total de 5 estrelas

Jake has made finding new accommodation…

Jake has made finding new accommodation a smooth and easy process.

1 de fevereiro de 2024
Avaliação não solicitada
logotipo da Sulets

Resposta de Sulets

Hi K Bean, thank you for your positive review. Great to hear that Jake helped you with your student home. Good luck with your studies in Leicester!

Avaliado com 5 de um total de 5 estrelas

All the staff are very helpful…

All the staff are very helpful especially Emma G has been fantastic. Always very helpful. Calls are returned promptly and always gives good advice when needed.

15 de dezembro de 2023
logotipo da Sulets

Resposta de Sulets

Morning Mayuri, thank you for your 5 star review & feedback. We will pass your feedback onto Emma and the team! Thanks.

Avaliado com 5 de um total de 5 estrelas

I have had a good experience with this company

I have had a good experience with this company as they have been thoroughly professional with renting my property and associated proceeding attached to that
All the staff that have I dealt with have been very helpful especially Emma G
Thank you for all your help so far

28 de agosto de 2023
logotipo da Sulets

Resposta de Sulets

Hi Raj, thank you for your 5 star review and feedback, we will pass your feedback onto the team. Thanks, Sulets.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais