Sun Bright Lighting Avaliações 87

O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

There was a small problem with an original delivery. When I called, I was given excellent assistance and I subsequently ordered 48 more lights for my stairway installation. The items were exactly as d... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a dimmer for a large LED lighting system. It failed and I called customer service. They spent some time troubleshooting, but then sent me a new one. Great customer service!

Avaliado com 2 de um total de 5 estrelas

Products are simply drop shipped from Amazon at twice the price. The quality of the product is fine, since it’s being sold elsewhere. But when your item arrives in an Amazon package with no invoice an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... Ver mais

Detalhes da empresa

  1. Loja de Iluminação

Escrito pela empresa

Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

87 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 12% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Unbelievable customer service great…

Unbelievable customer service great product it was my mistake i shipped to the wrong address and they made it right ! Shout out to Pouyan for making it a great experience

28 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sent incorrect fixture

Sent incorrect fixture. Returned and still waiting for replacement.

24 de maio de 2023
logotipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Hello William, you return was delivered to us and we have already sent out your replacement and is currently on the way to you. The shipping department has sent you a tracking number for the replacement to your email. Please give us a call at 833-717-2728 if you can't find it and we will give you the tracking directly. Thank you!

Avaliado com 5 de um total de 5 estrelas

Order arrived and was correct items

Order arrived and was correct items. Pleased with response.

6 de maio de 2023
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Resposta da Sun Bright Lighting

thank you for shopping with us Hugh! Im glad you were able to find what you needed.

Avaliado com 5 de um total de 5 estrelas

Great Customer service

The products Sun Bright sold me are exactly as advertised and high quality. They came on time and properly packed. Even though 1 of 12 of the lights was defective their customer service replaced it without a problem.

3 de abril de 2023
logotipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Thank you for the feedback, Harold. I'm glad you were able to find the lights you needed!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Understand the business and the customer. My conversation and their action for an issue with receiving the wrong product and the return were immediate, without hesitation and flawless. I would go back to them in a heartbeat!!!

9 de dezembro de 2022
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Resposta da Sun Bright Lighting

Thank you Victor we're always available for any support you need!

Avaliado com 5 de um total de 5 estrelas

Perfect closet rod solution

the product was as described and just what I needed. Only half of the original order was initially delivered, but after reaching out to the company and explaining the error, they were quick to correct it. The person I talked to was polite and extremely helpful.
Thanks for the good service!

18 de setembro de 2022
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Resposta da Sun Bright Lighting

Thank you Diane, Im glad you we're able to find what you needed!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service! Was so helpful with product information and suggestions.

7 de julho de 2022
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Resposta da Sun Bright Lighting

Thank you, Arlette, we really appreciate your feedback and glad to have helped you out!

Avaliado com 1 de um total de 5 estrelas

I ordered lights that said they were in…

I ordered lights that said they were in stock but was emailed that the were out of stock and then I select an alternate that’s said it was in stock but those weren’t in stock either. The site needs to have a better way of showing available inventory so I don’t give you my money for things that you don’t have. I do appreciate that you refunded my money but now left with nothing to show for the waste of time looking at your web site. I’ll never shop here again simply because I don’t know what I’ll be able to receive once my order is placed

10 de junho de 2022
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Resposta da Sun Bright Lighting

Hey Dustin,
We're very sorry for the inconvenience. Our website had some technical issues where it wasn't updating the inventory accordingly and it needed to get fixed in the back end but all is good now. In the future you may always call us directly as well to make sure your order is good to go before placing it but the systems inventory is now fixed and working properly for future use.

Avaliado com 4 de um total de 5 estrelas

Please work on less packaging

Please work on less packaging. Pretty large box for five little 2” tall boxes for patio light bulbs. Website was easy to use when I wasn’t exactly sure of the product I needed. The detail you gave allowed me to make the correct choice.

21 de maio de 2022
logotipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Thank you for your feedback Carrie, Ill forward this to the shipping department to be causious when packaging future orders. For light bulbs, its really important for us to make sure the packaging is secured enough to make sure the bulbs do not break or get damaged in transit to ensure safe arrival. Im glad you were able to find what you needed on our website. We strive to make it as easy as possible.

Avaliado com 1 de um total de 5 estrelas

Misleading Product Information

Misleading product description listing. The item I purchased was described as Outdoor rated and sold as landscape lighting but when I received it, was for indoor use only. Customer service was not helpful.

10 de maio de 2022
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Resposta da Sun Bright Lighting

Hello,
Im sorry for the issues on the website copy. We had our team go over all of the details on all of the products and fix any issues so this doesnt happen again in the future.

Avaliado com 5 de um total de 5 estrelas

The customer service rep I spoke with…

The customer service rep I spoke with was able to help me find the items I needed and made great suggestions for our project. The quality of the fixtures is great and looking forward to doing my front yard soon

8 de maio de 2022
logotipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Thank you, Sam, I'm glad our team was able to help you find what you need and feel free to always give us a call if you need any future assistance.

Avaliado com 5 de um total de 5 estrelas

Ordered bulbs for outdoor uplighting…

Ordered bulbs for outdoor uplighting system. Bulbs arrived on time, as advertised, and worked perfectly!

16 de abril de 2022
logotipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

We're happy you were satisfied with the items. We strive to get the products to our customers as fast as possible!

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