AiDot lights are a game-changer for my Halloween haunt setup. The color range is rich—perfect for eerie purples, toxic greens, and blood-red strobes. I synced them with Alexa and DMX triggers for fl... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Installing my new Smart bulbs was a cinch, but the manual doesn't include pairing two in the same fixture. I used the chat to ask how to do this,but it was after five and the live support was already... Ver mais
A empresa respondeu
Really appreciate a new lightbulb being sent to me so quickly after the first one did not work. However, these aren’t as reliable as some of the others that I have used like hue lightbulbs, but a chea... Ver mais
I'm updating my review. My (Avast One) anti-virus does NOT let me go to AIDOT.COM saying it is a virus. I don't understand why that is or why the address seems to be a Trader Joe's. Anyway, I purc... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
AiDot Enhance your home with the latest smart lighting technology. Browse our collection of smart light bulbs today and discover a new way to illuminate your space with style, convenience, and energy efficiency.
Informações de contato
8605 Santa Monica BLVD 79525 West Hollywood, 90069, CA, Estados Unidos
- help@service.aidot.com
- aidot.com
4,0
Muito Bom
282 avaliações
Respondeu a 87% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The entire system goes haywire with the…
The entire system goes haywire with the smallest change. Not a good product.
19 de maio de 2026
Avaliação não solicitada
Resposta da Works With AiDot
Dear Customer，
Thank you for your honest feedback, and we are truly sorry to hear about your experience.
It sounds incredibly frustrating that even small changes cause the system to malfunction. This is certainly not the level of stability we want any of our customers to experience.
We take your feedback seriously and would very much like to investigate what went wrong. Could you please contact us directly at[support team with your order details and a brief description of the changes that triggered the issue? Our technical team will prioritize your case.
We would also like to offer you a full refund or a replacement, whichever you prefer, as our sincere apology.
Your satisfaction is important to us, and we hope to have the chance to make things right.
Best regards,
Customer Service Team
I have not received the package I…
I have not received the package I purchased a month ago. No reply to the email I sent customer support
2 de abril de 2026
Resposta da Works With AiDot
Dear Customer,
We are truly sorry to hear you haven’t received your order placed a month ago and that your email to our customer support went unanswered—this is absolutely not the experience we want you to have, and we sincerely apologize for the inconvenience and frustration caused.
We will immediately look up your package status, investigate the delivery issue, and get back to you with a full solution as soon as possible.
We take every customer’s order seriously and will resolve this matter for you promptly. Thank you for your patience and allowing us to make this right.
Best regards,
Customer Support Team
Vacuum works great
Vacuum works great. But front part of vacuum needs to be bigger
1 de abril de 2026
EnHulk is not a good company
EnHulk is not a good company. Bought a weekender last July had a 2 year warranty. I went to charge battery and it would not charge. Been getting ran around for a month now and all we get is the same email worded differently. Was hoping the company would standby there product. All I ask was replace battery or give me a refund. Amazon is my next step since EnHulk don't believev in there self
Or care about customers. Very POOR service.
G
4 de julho de 2025
Avaliação não solicitada
Resposta da Works With AiDot
Dear Customer,
Thank you very much for sharing your feedback on Trustpilot. We are deeply sorry to hear about the poor experience you recently encountered with EnHulk. The charging issues and lack of communication regarding after-sales service that you described fall completely short of our standards for customer service, and we sincerely apologise for this.
We place great importance on the trust of every customer and stand fully behind our products. Regarding the battery failing to charge and the subsequent delays in resolution, it is clear that our service procedures failed to effectively resolve the issue, causing you a month of inconvenience and distress – which was certainly not our intention.
To resolve this matter as quickly as possible, we would like to address it immediately. Please provide your order details and contact information via private message or our customer service email. Our after-sales specialist will proactively contact you to prioritise your request for a battery replacement or refund. We will thoroughly investigate the service shortcomings in this case and optimise our internal processes to ensure such situations do not occur again.
We understand your consideration of providing further feedback via the Amazon platform, but we would still like the opportunity to resolve this matter directly for you. If you are willing to give us another chance, we will do our utmost to regain your trust through our actions.
Once again, we sincerely apologise for this unpleasant experience and look forward to your reply so that we may take immediate action.
The EnHulk Customer Service Team
I never received my order and I reached…
I never received my order and I reached out to customer and still haven’t received a response. It’s been over a month
3 de março de 2026
Excellent customer service
3 de março de 2026
Resposta da Works With AiDot
Thanks for your positive review
Really appreciate a new lightbulb being…
Really appreciate a new lightbulb being sent to me so quickly after the first one did not work. However, these aren’t as reliable as some of the others that I have used like hue lightbulbs, but a cheaper option.
3 de março de 2026
The product was delivered in a timely…
The product was delivered in a timely manner and was as advertised.
1 de fevereiro de 2026
Resposta da Works With AiDot
Thanks for your positive feedback
Installing my new Smart bulbs was a…
Installing my new Smart bulbs was a cinch, but the manual doesn't include pairing two in the same fixture. I used the chat to ask how to do this,but it was after five and the live support was already closed. The next day, there was an answer waiting for me that included the vital missing piece of app information; the + key in the top right corner gave me everything I needed to complete the programming. Thank you Aidot, and the support person who helped with my question.
4 de março de 2026
Avaliação não solicitada
Resposta da Works With AiDot
So happy to help you
In the process of trying out 2…
In the process of trying out 2 products. So far they are great!
3 de janeiro de 2026
Resposta da Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Resposta da Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Bulbs, outlets and curtain lights
We have purchased bulbs, curtain lights, and plugs from them. They all work great and connect very easily. App is easy to navigate.
Products are good and shipping was as expected. I will plan to buy my smart stuff from them moving forward.
2 de dezembro de 2025
Resposta da Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product and service met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
AiDot is amazing in their product selection and customer service!!
AiDot is amazing! I had an issue with a purchase.. possibly the product I got from them got damaged during shipment. They were very good in analyzing my issue and sent me replacement!
2 de dezembro de 2025
Resposta da Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product and service met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Best purchase I’ve ever made
The smart bulbs work excellently with Alexa. I have these bulbs all throughout my house so I never have to walk into a dark room again.
2 de novembro de 2025
Resposta da Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Very happy customer
I bought a product there was a question about an issue they took care of it right away I was very happy I turned around and bought another product
13 de setembro de 2025
Resposta da Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Resposta da Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Love the ease of use
27 de setembro de 2025
Resposta da Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Resposta da Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Buy them! Zero regrets!
Good price point for bulbs that connect effortlessly, have a group ability and all sorts of themes. Individual control and color and whites. Great product, ill buy them for all my remaining lights!
20 de setembro de 2025
Resposta da Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.