Sunshine Solar Ltd Avaliações 90

Excellent advice on which battery balancer to use to top up the vehicle battery from the leisure batteries and advise on which solar panels to install on our van

I purchased a 100w single panel for my motorhome. The order arrived quickly and very well packaged.the simple instructions included could be improved but easy to follow.
I completed the install myself over 2 days and the panel is working perfectly. Bought the remote meter to complimemt the installation and that has saved a lot of hassle. Overall very satisfied with my puchase and how it is working. Thanks guys!.

Prompt service and great prices. Never any problems and good advice available. Orders always turn up on time without any damage

Always a great company to work with, Very helpful and always willing to answewr any questions

Superb service . Value for money. Informed advice . A pleasure all round

Will Mitchell is a diamond. Having spent £40,000 on a touring caravan and getting the dealers to fit a solar panel. The solar panel has never worked it seems and thanks to Will it’s now working. The caravan dealer didn’t share much help or info but I learnt that they fitted a sunshine solar panel. Will was straight to the problem and solution and I now have a fully functioning system. It’s a shame the dealer wired it incorrectly. I can’t recommend Will and sunshine solar enough. Very helpful very knowledgeable and a star. Thank you Will ⭐️⭐️⭐️⭐️⭐️

Cheaper elsewhere for same quality,

Update a few months later, solar controller broke. Buy elsewhere 👍

Bought a pure sinewave inverter that failed after 13 months… just outside the warranty period. The inverter has very little use and when it failed didn’t give any error messages. The fault was intermittent, so harder to diagnose.

Despite giving detailed symptoms of the fault the team didn’t really seem to be interested in helping me to fix this.

I bought a second inverter and said to them if they wanted to they could have the unit to see where it failed on the understanding that they returned it to me (for spares). They said it wouldn’t be good business practice for them to pay for postage. They have no interest in improving their products.

I only bought this inverters second time round because of the space in the back of the van…. It was quite a tight fit.

I was recommended to Shine by a friend but concerned with the start up only late last year. Well all I can say is don’t be set in your ways, give the new guys a try. 1 stop shop from competitive quote to install. They were honest from the start and explained that part of the reason for sign off is to first make the customer happy and second obtain referrals. Can’t argue with that. Plus the silver lining was having a fully certified in house electrical team that actually completed additional work that I would have had to outsource!!!!

So impressive and professional but when the sales director called me up afterwards for the final after care service he simply said without you we can’t continue so it’s everything to us that you are satisfied.

Go shine team ( Ash - head of installations particularly detailed about all aspects of my project )

What a Superb company to deal with,
Got expert advice by telephone, then bought the product from the website,(600watt inverter) DHL were at the door the next day by lunchtime..😳..
Not even Amazon are that good…!
Fabulous….

Really good company, their service is second to none. Their technical support is amazing also. Whatever I've ordered has arrived on time and very well packaged. Also do really good deals on equipment. 5* all round!

I needed a solar charger monitor for the charger in my caravan which was produced by a well known company. The caravan fitted MPPT chargers and monitors looked identical to those offered by Sunshine Solar whose price was substantially lower. Customer service was excellent and the monitor was delivered three days after placing the order. Fitted and functioning.

Just got back on the boat. Guess what. Everything is dead. And my refund, they scrap something which isn't there's and no response. Court. Stay away...

I bought an inverter from Sunshine Solar a year ago and it was fine until I recently upgraded the electrics in my campervan and added a Roamer lifepo4 460 battery. The capaciters in the inverter wouldn't hold charge and the inverter was drawing 7 times the ampage it should have been pulling on standby. This drained my battery very quickly. It was still under warranty so I sent it back to SS. They finally discovered that it was not compatible with the Roamer battery (another customer had the same issue) and although it was no fault of theirs, they refunded me in full. I dealt with Evan, who was lovely and went above and beyond to help me. I cannot fault the customer service I received from this company and their products are great too...my issue was not their fault.

So far as I can tell, they're the most reliable and helpful company of this type out there, providing excellent customer support and quality products at a low price.

I've spent endless hours online, firstly trying to understand what I actually need / what will work and secondly trying to find a reputable retailer who can supply at a reasonable price, plus offer fair support should there be a problem. I have to say, Sunshine Solar seem to be leagues ahead of everyone else. Evan has been incredibly patient and informative in helping me to upgrade the existing solar system in my van, despite having only spent £40 with them so far! There's a few other larger retailers online, but their reviews, customer support & products all appear to be a bit hit & miss at best.

If in any doubt, check out Sunshine Solar's Facebook page and / or give them a call. Real people who actually care about doing the best job that they can. Respect!

Items delivered but output from panel had + Male plug & - Female plug, the supplied extension leads had the same markings so you couldn't plug Pos to Pos & Neg to Neg, you, would be reversing the marked polarity which didn't seem right.
I phoned to check but tech support treated me like an Idiot!
As a qualified electrician I'm just going to press on now but very disappointed !

Had a problem with my item, it was promptly replaced but unfortunately it did not resolve the issue. The people at Sunshine Solar were very understanding and refunded me immediately. Can’t thank them enough and highly recommend.

Ive purchased a few inverters from this company and they have all work perfectly so far. Unfortunately we did have an issue with the latest one we purchased but the repair was carried out under warranty and returned to us in minimal time. Ive always found them professional and want to go out of their way to help their customers out. With any company mistakes will happen and its all about how a company goes about rectifying those mistakes that separates the good from the bad.

I’ve amended my review, not because I regretted it, I don’t, it was honest and fair but because they called me and not only explained but also apologised and you can’t ask for more than that.

I’ve amended the title from is to was, and again I think that’s fair and honest.

As previously stated, I’ve dealt with them many times, I was appalled by the attitude of the guy I spoke to when I had an issue, but fair play they’ve sorted it and in hindsight I should have hung up, then phoned back and I probably would have got a different person and a different attitude.