MSC Virtuosa

Avaliações de MSC Virtuosa

A classificação por estrelas de um produto é calculada como a média de todas as suas avaliações.


logotipo da Sunway

Vendido por Sunway

www.sunway.ie

•

3,9 mil Avaliações

4,9

As informações nessa página são baseadas exclusivamente em avaliações do produto escritas por clientes de Sunway via Trustpilot.


Detalhes do produto

Todas as avaliações


Avaliado com 3 de um total de 5 estrelas

Ship is great staff friendly food leaves less to be desired and kids playrooms just 1 room different ages and just lego mostly.

logotipo da Sunway

Resposta da Sunway

Dear Mr. Caruana
Thank you for taking the time to send us your feedback on your recent Cruise with MSC and whilst i was delighted to read that your enjoyed the ship and friendly staff i was of course disappointed to learn that you were less satisfied with the food served and the facilities of the pl
ayrooms. Please be assured that your comments will be passed to all relevant persons in MSC for their consideration to make all necessary improvements.
Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Avaliado com 4 de um total de 5 estrelas

An amazing massive ship with a crew that were friendly and helpful. Food was great. A short voyage but reallly enjoyable.

Avaliado com 4 de um total de 5 estrelas

It was a very pleasant experience and we really enjoyed the trip overall , drinks service was very slow but the staff were very friendly and helpful, the ship was beautiful and we enjoyed being there

Avaliado com 2 de um total de 5 estrelas

Beautiful ship, spotless clean but so overcrowded

logotipo da Sunway

Resposta da Sunway

Dear Ms. Gilroy
We greatly appreciate you taking the time to send us your feedback on your recent cruise on board MSC Virtuosa. Whilst we were delighted to read your positive comments it is disappointing to read that that all aspects of your Cruise met with your entire satisfaction. Please rest as
sured that a copy of your review will be forwarded to all relevant persons in MSC for their consideration..
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway