SUPA Products Ltd. Avaliações 

288
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After being in business for over 50 years, they are the best company from all angles I've delt with. ordering, communication, product etc. The heater is outstanding for our use. Thank you Mark for a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’m so blown away with my Supa spa heater that I just bought my second one! We have tree properties with quirky outdoor baths and these are so perfect for us and actually any hot tubs! I’m totally aga... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding customer service! I had a little issue with my filter , I contacted Mark and he knew exactly what was causing the issue straight away , very knowledgeable! He sent me a new me... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From start to finish, that’s from ordering to delivery to building to using , mark was at the end of an email/call to talk through any bits I didn’t quite understand, The supa heater itself, wow wh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Produtor de Bens de Consumo Rápido
  2. também em
  3. Fornecedor de sistemas de água quente
  4. Loja de banheiras de hidromassagem

Escrito pela empresa

We’re passionate about innovation and our water heater is the first of a range of innovative products designed to live up to its name: SUPA. Formed by engineers, product designers and creatives, with over 100 years of combined experience, SUPA is all about doing better: designing and delivering better product solutions with better overall performance to get a job done better overall. Purchasing from SUPA means you take as much care about what you buy as we do. We work with some of the best suppliers to develop products that fit the exact purpose and needs of our customers. We’re not “off the shelf” type engineers and designers, and because of this, every component we include is tested, tested, and then tested some more, so we can be sure that you’re getting value in performance and over time. Our products are designed to work every time, but if something should go wrong, we’ve made sure our products are easy to repair and where needed also be recyclable so that you can keep them ticking for longer. Where practical and possible, we will do all we can with every product we create to fulfil this ambition in helping to protect our future. And finally, we put safety first. We place great importance on the safety of our products and ensure full compliance with the latest CE and UKCA legislation, even that implemented by the UK government post-Brexit. The founders have a combined 100 years working with the world’s largest and most respected retailers, driving a knowledge of safety management and design that we believe matches the very best available.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

288 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(288)

147 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The supa heater is a great bit of kit

The supa heater is a great bit of kit. It appears to be well made. The couplings are good quality metal with good quality pipes. It easy to assemble. The customer service is awesome with prompt replies both email and phone support.
It is effective and efficient.
I bought the hot tub combo and I'm really pleased with it so far.
The water temperature remains constant.so much more effective than my old electric setup.

11 de fevereiro de 2026
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Ian, thanks so much for the great review, it's really appreciated!

Avaliado com 5 de um total de 5 estrelas

Superb build quality!!

Superb build quality!!. Plus the heater works better than expected. Heated my Lay Z Spa water from 9 to 38 degC in 40 mins!

2 de fevereiro de 2026
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Thanks Carl, so glad you think it's SUPA!

Avaliado com 5 de um total de 5 estrelas

This a brilliant product

This a brilliant product, and a complete game changer when changing water in our airb+b hottub. Fills our large hot tub to 40 degrees in little over 2 hrs and would probably be quicker only our mains water pressure isn't great. Mark even answered the phone when I had a query regarding set up the first time. Brilliant product Brilliant service can't rate them high enough

29 de janeiro de 2026
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hey John, thanks for the great review, and welcome to the SUPA family, you are a SUPA star!

Avaliado com 5 de um total de 5 estrelas

Quality product

Quality product. Warms water quickly. Good communication and quick delivery.

28 de janeiro de 2026
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Thanks for the great review Gary, it is very much appreciated!

Avaliado com 5 de um total de 5 estrelas

Supa Heater⭐️⭐️…

From start to finish I have had nothing but great results and so much help when things go wrong.
The product works so well and has saved me a fortune in electricity.
Mark, the founder of Supa has been invaluable and has always been at the end of the phone and helps when a newby like myself has a problem. Would highly recommend this brand to all.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hi John, thanks for the great review and your advocacy for our business - it makes all the difference to us. Happy, cheaper, hotter tubbing!

Avaliado com 5 de um total de 5 estrelas

Great bit of kit proper engineering

Just wanted to let you know that I used the supa heater yesterday for the first time and it heated tub from 13° to 38° in 90 minuites……

What a great bit of kit

My hot tub is an artesian Dove canyon and it’s 1552 ltrs so big.

17 de janeiro de 2026
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Thanks for the great review Phil - cheaper tubbing, everyday from here on!

Avaliado com 5 de um total de 5 estrelas

Hot water on demand

The system works very well. The main issue i had was finding a supplier for 19kgs propane at a reasonable price.
Now thats sorted out using the supaheater has made it so much easier and economical to have my hot tub ready for when I want to use it rather than constantly paying to keep the water warm until required.

3 de janeiro de 2026
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Thanks for the great review, we are so happy you are now able to enjoy your hot tub cheaper and whenever needed without having to leave it on constantly!

Avaliado com 5 de um total de 5 estrelas

Just….. Wow!

I have a large wood fired hot tub that takes hours upon hours to heat…. And, trying to achieve the correct temperature is some kind of mystical art! Uses load of wood to heat, you constantly need to check it and add more wood. Hence the carry to heat it and try and get the correct temperature, I stopped using it as often as I would have liked too. Along comes SUPA Heater…. Wow! Heats my huge tub up in an hour to the perfect temperature every time. All I do now, is add a small amount of wood to the burner to maintain the temperature once it has been heated by SUPA Heater.

27 de dezembro de 2025
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hi Robert, Happy New Year! What a great review to start 2026, thanks so much!

Avaliado com 5 de um total de 5 estrelas

Great advise

Great advise, great product and great service

4 de dezembro de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

thanks for the 5* review Paul, its really appreciated. Have a great Christmas and '26!

Avaliado com 5 de um total de 5 estrelas

We now have four of these as they are…

We now have four of these as they are so good. Super powerful and look fantastic

4 de dezembro de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Thanks James - they must be SDUPA good investing in 4 units! So glad you are putting therm to great use!

Avaliado com 5 de um total de 5 estrelas

Supaheat Hot Tub Heater - A Smart Luxury Investment with Exceptional Support

Hot tubs are inherently luxury items, not cost-saving purchases — and the Supaheat heater stands out as a valuable luxury accessory designed to reduce ongoing expenses. With solar panels installed, our hot tub operates at no cost during summer, but winter brings significant energy bills, often exacerbated by the tub remaining heated for 3-4 days without use.

The Supaheat has been a genuine game-changer for our setup. It heats our hot tub to 39 degrees Celsius in just 60-90 minutes, even when the tub is set to its lowest base temperature. Crucially, the water remains properly conditioned throughout the heating process, allowing us to use the tub as soon as it reaches the desired temperature.

Assembly of the unit is straightforward, and customer support exceeds expectations. A phone call to Mark quickly addressed any concerns we had, providing reassurance and clear guidance that put us completely at ease.

5 de dezembro de 2025
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hi Paul, thanks for this really well considered and thought through review, highlighting the perfect use of a SUPA Heater. It is massively appreciated by the team. thanks Mark

Avaliado com 5 de um total de 5 estrelas

Amazing

Even before ordering my sups heater the experience was so good,my first order timed out which I never realised and when I phoned up about it they couldn’t have been more helpful,this is an amazing piece of kit,heated my hot tub water from 10 degrees to 40 in one hour and twenty minutes approx 1500 litres of water.i was amazed at the speed,it didn’t really use that much gas either.i haven’t used it again because of wind and rain every weekend since but fully intend using it in the upcoming holidays weather permitting or until I build a shelter over the tub

4 de dezembro de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hey Nick, thanks for the fab review, you're a SUPA star!

Avaliado com 5 de um total de 5 estrelas

From the first phone call ( and I made…

From the first phone call ( and I made a few !) to the delivery of the heater , the service and friendliness was brilliant!
It was an absolute pleasure to deal this company !
We haven’t used it yet , as we are still trying to get the correct gas cylinder.

Thanks so much Mark for your reply !.. and the advice ! You’re a champ !
You were brilliant to deal with !

27 de novembro de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hi Helen, what a wonderful review, thank you so much! For cylinders available near you, please try:

https://www.flogas.co.uk/stockists

https://www.calor.co.uk/gas-bottles/retailers?view=map&dealerType=Cylinder

Thanks, Mark

Avaliado com 5 de um total de 5 estrelas

Excellent product

The Supaheater is well made, beautifully packaged and simple to use. It’s so efficient. No brainer vs using just electricity

4 de dezembro de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Thanks for the great 5* review Edwin, it is very much appreciated!

Avaliado com 5 de um total de 5 estrelas

Fast Heating

Love the product makes hearing hot tub or pools easy and quick

4 de dezembro de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

thanks so much for the 5* review and so glad you love our SUPA Heater!

Avaliado com 5 de um total de 5 estrelas

absolutely amazing

does what it says on the tin at first I was sceptical but once built and tried it I couldn't believe how quick it was I changed my water in my lazy spar and it heated it from 10 to 38 degrees in less than an hour we have used it many times and love it can't recommend it highly enough best thing we ever bought

4 de dezembro de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hi Tyrone, thanks so much for this great review - you can now keep your Lay-Z-Spa up all winter and get the real benefit without worrying about sky-high bills! Cheers, Mark

Avaliado com 5 de um total de 5 estrelas

Very good bit of kit.

Very good bit of kit.. easy and quick way to heat your tub...

4 de dezembro de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Cheers Glyn, the 5* is very much appreciated!

Avaliado com 5 de um total de 5 estrelas

Great purchase

Great purchase. Saving us a fortune running our holiday let, especially at this time of year. We are able to turn the tub right the way down between guests and then quickly heat it up just a couple of hours before they arrive which sometimes saves 4 days or so of not having to heat it when not in use.

4 de dezembro de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hi Ian, thanks so much for placing your trust in us and the great review. we're so happy SUPA Heater is making your business that little bit easier so you can concentrate on the bigger picture.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais