After being in business for over 50 years, they are the best company from all angles I've delt with. ordering, communication, product etc. The heater is outstanding for our use. Thank you Mark for a... Ver mais
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After being in business for over 50 years, they are the best company from all angles I've delt with. ordering, communication, product etc. The heater is outstanding for our use. Thank you Mark for a... Ver mais
A empresa respondeu
I’m so blown away with my Supa spa heater that I just bought my second one! We have tree properties with quirky outdoor baths and these are so perfect for us and actually any hot tubs! I’m totally aga... Ver mais
A empresa respondeu
Absolutely outstanding customer service! I had a little issue with my filter , I contacted Mark and he knew exactly what was causing the issue straight away , very knowledgeable! He sent me a new me... Ver mais
A empresa respondeu
From start to finish, that’s from ordering to delivery to building to using , mark was at the end of an email/call to talk through any bits I didn’t quite understand, The supa heater itself, wow wh... Ver mais
A empresa respondeu
We’re passionate about innovation and our water heater is the first of a range of innovative products designed to live up to its name: SUPA. Formed by engineers, product designers and creatives, with over 100 years of combined experience, SUPA is all about doing better: designing and delivering better product solutions with better overall performance to get a job done better overall. Purchasing from SUPA means you take as much care about what you buy as we do. We work with some of the best suppliers to develop products that fit the exact purpose and needs of our customers. We’re not “off the shelf” type engineers and designers, and because of this, every component we include is tested, tested, and then tested some more, so we can be sure that you’re getting value in performance and over time. Our products are designed to work every time, but if something should go wrong, we’ve made sure our products are easy to repair and where needed also be recyclable so that you can keep them ticking for longer. Where practical and possible, we will do all we can with every product we create to fulfil this ambition in helping to protect our future. And finally, we put safety first. We place great importance on the safety of our products and ensure full compliance with the latest CE and UKCA legislation, even that implemented by the UK government post-Brexit. The founders have a combined 100 years working with the world’s largest and most respected retailers, driving a knowledge of safety management and design that we believe matches the very best available.
Jactin House, 24 Hood Street, Ancoats Urban Village, M4 6WX, Manchester, Reino Unido
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The supa heater is a great bit of kit. It appears to be well made. The couplings are good quality metal with good quality pipes. It easy to assemble. The customer service is awesome with prompt replies both email and phone support.
It is effective and efficient.
I bought the hot tub combo and I'm really pleased with it so far.
The water temperature remains constant.so much more effective than my old electric setup.

Resposta da SUPA Products Ltd.
Superb build quality!!. Plus the heater works better than expected. Heated my Lay Z Spa water from 9 to 38 degC in 40 mins!

Resposta da SUPA Products Ltd.
This a brilliant product, and a complete game changer when changing water in our airb+b hottub. Fills our large hot tub to 40 degrees in little over 2 hrs and would probably be quicker only our mains water pressure isn't great. Mark even answered the phone when I had a query regarding set up the first time. Brilliant product Brilliant service can't rate them high enough

Resposta da SUPA Products Ltd.
Quality product. Warms water quickly. Good communication and quick delivery.

Resposta da SUPA Products Ltd.
From start to finish I have had nothing but great results and so much help when things go wrong.
The product works so well and has saved me a fortune in electricity.
Mark, the founder of Supa has been invaluable and has always been at the end of the phone and helps when a newby like myself has a problem. Would highly recommend this brand to all.

Resposta da SUPA Products Ltd.
Just wanted to let you know that I used the supa heater yesterday for the first time and it heated tub from 13° to 38° in 90 minuites……
What a great bit of kit
My hot tub is an artesian Dove canyon and it’s 1552 ltrs so big.

Resposta da SUPA Products Ltd.
The system works very well. The main issue i had was finding a supplier for 19kgs propane at a reasonable price.
Now thats sorted out using the supaheater has made it so much easier and economical to have my hot tub ready for when I want to use it rather than constantly paying to keep the water warm until required.

Resposta da SUPA Products Ltd.
I have a large wood fired hot tub that takes hours upon hours to heat…. And, trying to achieve the correct temperature is some kind of mystical art! Uses load of wood to heat, you constantly need to check it and add more wood. Hence the carry to heat it and try and get the correct temperature, I stopped using it as often as I would have liked too. Along comes SUPA Heater…. Wow! Heats my huge tub up in an hour to the perfect temperature every time. All I do now, is add a small amount of wood to the burner to maintain the temperature once it has been heated by SUPA Heater.

Resposta da SUPA Products Ltd.

Resposta da SUPA Products Ltd.
We now have four of these as they are so good. Super powerful and look fantastic

Resposta da SUPA Products Ltd.
Great producy fast delivery good customer service thanks

Resposta da SUPA Products Ltd.
Hot tubs are inherently luxury items, not cost-saving purchases — and the Supaheat heater stands out as a valuable luxury accessory designed to reduce ongoing expenses. With solar panels installed, our hot tub operates at no cost during summer, but winter brings significant energy bills, often exacerbated by the tub remaining heated for 3-4 days without use.
The Supaheat has been a genuine game-changer for our setup. It heats our hot tub to 39 degrees Celsius in just 60-90 minutes, even when the tub is set to its lowest base temperature. Crucially, the water remains properly conditioned throughout the heating process, allowing us to use the tub as soon as it reaches the desired temperature.
Assembly of the unit is straightforward, and customer support exceeds expectations. A phone call to Mark quickly addressed any concerns we had, providing reassurance and clear guidance that put us completely at ease.

Resposta da SUPA Products Ltd.
Even before ordering my sups heater the experience was so good,my first order timed out which I never realised and when I phoned up about it they couldn’t have been more helpful,this is an amazing piece of kit,heated my hot tub water from 10 degrees to 40 in one hour and twenty minutes approx 1500 litres of water.i was amazed at the speed,it didn’t really use that much gas either.i haven’t used it again because of wind and rain every weekend since but fully intend using it in the upcoming holidays weather permitting or until I build a shelter over the tub

Resposta da SUPA Products Ltd.
From the first phone call ( and I made a few !) to the delivery of the heater , the service and friendliness was brilliant!
It was an absolute pleasure to deal this company !
We haven’t used it yet , as we are still trying to get the correct gas cylinder.
Thanks so much Mark for your reply !.. and the advice ! You’re a champ !
You were brilliant to deal with !

Resposta da SUPA Products Ltd.
The Supaheater is well made, beautifully packaged and simple to use. It’s so efficient. No brainer vs using just electricity

Resposta da SUPA Products Ltd.

Resposta da SUPA Products Ltd.
does what it says on the tin at first I was sceptical but once built and tried it I couldn't believe how quick it was I changed my water in my lazy spar and it heated it from 10 to 38 degrees in less than an hour we have used it many times and love it can't recommend it highly enough best thing we ever bought

Resposta da SUPA Products Ltd.
Very good bit of kit.. easy and quick way to heat your tub...

Resposta da SUPA Products Ltd.
Great purchase. Saving us a fortune running our holiday let, especially at this time of year. We are able to turn the tub right the way down between guests and then quickly heat it up just a couple of hours before they arrive which sometimes saves 4 days or so of not having to heat it when not in use.

Resposta da SUPA Products Ltd.
The support from start to end is outstanding and I have no issues with recommendations for the supaheater team.

Resposta da SUPA Products Ltd.
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