SUPA Products Ltd. Avaliações 

288
•
O TrustScore é 4.5 de um total de 5

4,6

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Avaliado com 5 de um total de 5 estrelas

After being in business for over 50 years, they are the best company from all angles I've delt with. ordering, communication, product etc. The heater is outstanding for our use. Thank you Mark for a... Ver mais

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Avaliado com 5 de um total de 5 estrelas

I’m so blown away with my Supa spa heater that I just bought my second one! We have tree properties with quirky outdoor baths and these are so perfect for us and actually any hot tubs! I’m totally aga... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding customer service! I had a little issue with my filter , I contacted Mark and he knew exactly what was causing the issue straight away , very knowledgeable! He sent me a new me... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From start to finish, that’s from ordering to delivery to building to using , mark was at the end of an email/call to talk through any bits I didn’t quite understand, The supa heater itself, wow wh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Produtor de Bens de Consumo Rápido
  2. também em
  3. Fornecedor de sistemas de água quente
  4. Loja de banheiras de hidromassagem

Escrito pela empresa

We’re passionate about innovation and our water heater is the first of a range of innovative products designed to live up to its name: SUPA. Formed by engineers, product designers and creatives, with over 100 years of combined experience, SUPA is all about doing better: designing and delivering better product solutions with better overall performance to get a job done better overall. Purchasing from SUPA means you take as much care about what you buy as we do. We work with some of the best suppliers to develop products that fit the exact purpose and needs of our customers. We’re not “off the shelf” type engineers and designers, and because of this, every component we include is tested, tested, and then tested some more, so we can be sure that you’re getting value in performance and over time. Our products are designed to work every time, but if something should go wrong, we’ve made sure our products are easy to repair and where needed also be recyclable so that you can keep them ticking for longer. Where practical and possible, we will do all we can with every product we create to fulfil this ambition in helping to protect our future. And finally, we put safety first. We place great importance on the safety of our products and ensure full compliance with the latest CE and UKCA legislation, even that implemented by the UK government post-Brexit. The founders have a combined 100 years working with the world’s largest and most respected retailers, driving a knowledge of safety management and design that we believe matches the very best available.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

288 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(288)

147 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Brilliant product

Brilliant product. Heats our hot tub way quicker than our log burner ever could. Simple to use and appears to be cheaper per heat too! Customer service is amazing.

22 de agosto de 2025
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Cheers Stephen, thanks for the great review 0 may you have many longer, cheaper happy days in the tub (with a lot less hassle too)!

Avaliado com 5 de um total de 5 estrelas

Very impressed

Very impressed! Just used my supa heater for the first time & it raised the temperature of my lay-z-spa St.Moritz hot tub from 16 to 40 degrees in one hour twenty minutes.
Assembly wasn’t too bad, just follow the instruction video & using the heater is simple.
Looking forward to using my hot tub more often this winter without spending a fortune.

1 de setembro de 2025
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Resposta da SUPA Products Ltd.

thanks for the great review Geoff, very much appreciated!

Avaliado com 5 de um total de 5 estrelas

Supaheater purchase and great communication

Recently purchased the Supaheater for our hot tub. Long gone are the 4 hours of trying to get it up to temperature. Just under an hour to get it from 17° to 40° Following the YouTube video took about 2 hours to assemble. An absolute game changer!! Can't fault Mark for the communication, which has been fantastic. Can see it will be well worth the money straight away.

15 de setembro de 2025
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hey Steve, thanks so much for the great review, may you have many happy, cheaper, hotter hot tub times in the future👍🔥💦

Avaliado com 5 de um total de 5 estrelas

Supa Heater is incredible!!!

Supa Heater is incredible, totally a game changer if it comes to heating your jacuzzi, mine 850L was 17°C and it took 50min to heat it up to 40°C. Maerk is a gent, and keeping contact woth him at every stage of delivery was great too, especially that I had it coming from UK to ROI. Got my gas adapter and when my Supa Heater arrived i was ready to assemble it and trying it was pure pleasure. Highli recommended to everyone that has jacuzzi/spa.

5 de setembro de 2025
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hey Paweł, thanks so much for this terrific review, chatting has been a real pleasure! Happy, hotter, cheaper tubbing!

Avaliado com 5 de um total de 5 estrelas

Great to deal with .Answered all my…

Great to deal with .Answered all my questions. before buying. well made but a lot of assembly required.

5 de setembro de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Thanks for the great review Simon - we are working on simplifying the assembly as well!

Avaliado com 5 de um total de 5 estrelas

Super Supa Heater

Super Supa Heater! Just bought mine and I love it already it heats my 1500 litre hot tub in no time. Customer service is excellent I'd recommend this product to anyone.

1 de setembro de 2025
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Thanks Mark, a real pleasure chatting it all through and now you're up and away! Happy cheaper, hotter tubbing!!

Avaliado com 5 de um total de 5 estrelas

Amazing piece of kit well worth the money

Bought this after looking at reviews and must say it lives up to more than what's on the tin
An absolute amazing piece of kit for your hot tub , spa,"lazy tub and much more like washing the animals , cleaning your garden equipment , golf clubs , bikes all in hot water and for a few pence

Don't hesitate buy one and you will be pleased just like us

28 de agosto de 2025
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Resposta da SUPA Products Ltd.

Thanks for such a great review Howard, we think you have hit the nail on the head - it's not just for hot tubs, it can do so much more! Happy hotter/cheaper tubbing (and everything else you can use your SUPA Heater for)!!!

Avaliado com 5 de um total de 5 estrelas

It was great experbest experience ience with this…

It was great experience with this company keeping you updated all way throughout purchasing piece of equipment works well saves money love it hot tub on all the time now best purchase I no it a bit expensive but it saving money in long run very satisfying customer 😀 thank you so much

30 de agosto de 2025
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hi Margaret, thanks for the great review 👍🔥💦

Avaliado com 5 de um total de 5 estrelas

Mark is supa helpful and responsive

Mark is supa helpful and responsive, used it for the first time a couple of days ago and raised the temperature from 20 degrees to 40 degrees in well under an hour.

21 de agosto de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hi Martin, thanks so much for the review, I wish you many long hours of cheaper/hotter tubbing!

Avaliado com 5 de um total de 5 estrelas

Supa Heater

We recently purchased a Supa heater and boy was it worth it!
Easy to assemble, easy to work and best of all it does exactly what it was designed to do.
We live in N.Ireland and have oil/coal cental heating and don't have very good competive electricity suppliers, so running a hot tub is very costly. Our last hot tub cost a fortune to run and when it stopped working we didnt replace it due to the costs of running it.
Roll on 3 years, I seen Supa on an Ad on social media and liked what I seen. I did my homework and decided nows the time to purchase a new Hot tub and a Supa Heater.
I cannot believe how fast Supa was at heating the water on the initial set up. The biggest game changer for me is the speed in which it reheats the water. It took 20mins to take it from 35° to 40° and that was heating a 1300 litre tub. Incredible 😲
The service from Mark was out standing!
Anyone thinking about getting one, go for it you'll not regret it.

23 de agosto de 2025
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hey Siobahn, thanks so much for the brilliant review, its so appreciated!

Avaliado com 5 de um total de 5 estrelas

Wow , 👌

Wow, what a bit of kit, have been thinking of getting this heater for a while,but kept putting it off, easy purchase seller kept me upto date when it would arrive, easy to build,my hot tub holds around 2000 litres and cost around £10 in electric to heat,but now with this heater it heated it to 38c in 50mins wow what a saving great purchase ,definitely recommend, wish I bought sooner,,

24 de agosto de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hi Steven, tanks so much for the great reviuew and sharing just how super a SUPA Heater really is!!

Avaliado com 5 de um total de 5 estrelas

What an amazing heater

What an amazing heater, very easy to assemble.The u tube assembly video is very good and easily understood. I had a slight problem due to a mix up of the hoses ( my fault entirely) I contacted Mark he responded immediately on a Sunday and had me up and going in a few minutes with my hot tub heated from 19c to 40 in a little over 30 minutes.
I intend to use my hot tub all year round now that I can heat it economically with no more large electric bills, if your sitting on the fence wondering if you can justify the cost of this heater wait no longer because you will recoup the cost of it quickly.
Very happy with my heater and customer service is first class

24 de agosto de 2025
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hi Brian, thanks for the terrific review! I hope you get some much use and benefit from your new SUPA heater for many years to come. all the best!

Avaliado com 5 de um total de 5 estrelas

Good piece of kit

Good piece of kit heated my 3 seat hard shell tub from 21 degrees to 40 degrees in 33 min
Impressed well worth waiting for
Now I have disconnected the electric heater

21 de agosto de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

H, and thanks for the 5*. Hope you continue to save and enjoy the benefits your SUPA brings!

Avaliado com 5 de um total de 5 estrelas

Great product after the build

It's a great product to use heats water quickly but the only problem is the the building process it takes a long time and also you have to fit all the gas components together which would be dangerous if not done right for the price you pay you would expect very little work involved.

22 de agosto de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hi Paul, thanks for the honest but still great review. For reference, all future shipments will indeed have pre-assembled gas regulator/pipework/connections - we definitely listen to our customers, and importantly also act!

Avaliado com 5 de um total de 5 estrelas

Absolutely SUPA!

Mark of SUPA has spared no effort to provide the best service, support and a product that I have ever experienced! The product itself is superb. Engineered to perfection and made of great quality materials. Everything about the SUPA heater exudes quality and it is transformative in terms of what it does and to my knowledge no other hot tub heating system delivers. Water heated to the desired temperature as it is filled or a tub filled with cold water heated up in just over an hour (1000 litre tub). Absolutely brilliant!

22 de agosto de 2025
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Thank you so much, we couldn't ask for any more. We still think there are ways to improve, customers constantly share ideas and we listen and act, but we are so happy that our work to date is appreciated in such a way as shared in this review - amazing, thank you!

Avaliado com 5 de um total de 5 estrelas

Game changing bit of kit!

Game changing bit of kit supplied by a great team at Supaheater. Top level product and support. Thank you.

30 de julho de 2025
Avaliação não solicitada
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hey Robey, thanks for this terrific review - it really does mean a lot to us 👍🔥💦

Avaliado com 5 de um total de 5 estrelas

Used my supa many many times now

Used my supa many many times now. It's brilliant! Simple as that, saves you money! Not only do I use it to heat my spa up, I shower with it before using the spa, im going to give it 5 stars, only thing I hope is it lasts for many years and if it does need servicing or parts, they will be here to do it!

18 de julho de 2025
logotipo da SUPA Products Ltd.

Resposta da SUPA Products Ltd.

Hey Jason, thanks for the great review and so glad you are using your SUPA Heater to its full potential. For sure, if ever needed, we will be here to support you 100% 👍🔥💦

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