Supercraft Avaliações 343

Server hosting is good. Servers are fast and reliable.

I was a customer for a while, had a satisfactory server, palworld server and a valheim server.

I was mostly satisfied with the service, its a little laggy here and there but it was bearable... until I closed those servers and opened a valheim server. The quality of the game and the intensity of the lag increased with only the 3 of us playing.

I am not sure if the fact I am based in the UK had any impact on the server quality, maybe they dont get good coverage in the UK? As a result of this lag I opened a support ticket on the discord server to which I did not receive any acknowledgement for 2 days, after a bit of back and forth, again another 2 days went by, nothing... radio silence. Unsatisfied with the server performance and the support unfortunately I have decided to cancel my subscription and look somewhere else.

Overall, this is an average hosting service. I cant honestly recommend it, especially to the UK population.

Pretty cheap price, had some issues with importing world, went to discord, created ticket, within an hour or so everything resolved, fast support (Basically the admin made it all so i didnt have to).. If you encounter any issue, head right to discord, helps a lot :)

While the service is decent. There is no changing over from 7 days to another of the games they support for servers. If you a small group who hops games. I can not recommend this hosting group.

A cheap, effective, honest service which is very rare nowadays, honestly this is my only to 2 for 7 days to die servers and even others nows

Server was extremely laggy and completely unplayable with just 4 players.

Completely reliable service, easy to understand settings and SUPER simple to add mods!

Near instant response once trouble ticket was created and resolved near instantaneously.

Easiest & most direct sign to actually server running in 5min. Other services so confusing & pricey. I haven't dealt with customer service yet but prob excellent too. Thanks again!

I was able to get support insanely fast!

My issue was minor but the person I spoke to was fast and attentive to my concerns.

Thankfully my issues were super minor. But with the support i was provided I am confident that if something larger comes up, the team will do a great job helping to get it resolved

Had a few bumps in my server that I was renting. Reached out to support and got "Dorii". What A pleasure! Both times I had issues she was the one who got my ticket and responded promptly and got the job done! Great experience.

The staff is always prompt with response and when there is an issues they are on the job to ensure everything is back up and running!!

There isn’t any server I would’ve chosen to bring my business too it’s nicely laid out so you can find everything your looking for!

Thank you for all your great help it’s appreciated by myself and all my friends!

6 hours and ticket still open. I do not believe any review that says their customer service is good.

Very helpful staff, great server connectivity.

Service was easy to set up,
Tech support literraly took 5 min to fix my issues.
Polite, professionel and quick with technology and ticket.
Knew exactly what they were doing.

This review relates to 7dtd.

after getting the server setup it lasted 1 day before issues occurred, when trying to change basic setting of the loot spawn and such the server then failed to start.

I opened support request on the site and discord. the support staff were EXTREMELY unprofessional (i have the screenshots) it took hours for any acknowledgement and only response was sarcastic and passive aggressive comments from the support member. ticket was not even claimed.

absolutely no chance of decent support, one of the worst customer services i've experienced. 100% would never recommend to anyone expecting any decent type of customer interaction.

was given 24h window before ticket would even be checked. server still offline, no eta, no response (expect for stupid discord comments)

avoid at all costs. requested refund and moving to different provider.

Been with them less than a month. Haven't needed support so all good so far.

Made a mistake ordering, was fixed by support in about 2 minutes. Uptime has been impeccable. Website easy to use.