Supportwave Avaliações 

205
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Assistência Técnica de Informática

Escrito pela empresa

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

205 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(205)

0 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good patient tech

Good patient tech, reasonable and productive

25 de novembro de 2021
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Resposta da Supportwave

Hi Thomas, thank you for your feedback! Keep well, Caitlin

Avaliado com 5 de um total de 5 estrelas

Used these guys for first time today

Used these guys for first time today. Lovely chap named Volkan came and helped set up my sons P.C. I would recommend them as giving a great, informative friendly service.

22 de novembro de 2021
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Resposta da Supportwave

Thank you so much for taking the time to reply and for the kind words! Volkan is one of our favourite Nerds and always does his best to give excellent service 😊

Avaliado com 5 de um total de 5 estrelas

I had to upload a new software to my work computer…

I had to upload a new software to my computer as I'm a auto locksmith, the software was very important to the running of my business but my computer would not launch the software. I heard about NerdApp and contacted them online and they got to work straight away, Volken S took control of my computer and I have to say they were amazing !!! Very reasonably priced and fair with the time charged, I will certainly be using the NerdApp and Volken s again. Thank you so much for all your hard work, You saved my business !

22 de novembro de 2021
Avaliação não solicitada
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Resposta da Supportwave

Hi Barry, thank you so much for your lovely review! We will be sure to let Volkan know he did a great job. We are here whenever you need us. Thanks, Caitlin

Avaliado com 5 de um total de 5 estrelas

Very helpful technician

I was very pleased with my experience using NerdApp. The technician I spoke to was very helpful and extremely patient. I would use them again if I had a problem with my computer.

18 de novembro de 2021
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Resposta da Supportwave

Hi Barbara, thank you for your positive feedback. We are here whenever you need us! Keep well, Caitlin

Avaliado com 5 de um total de 5 estrelas

Excellent Service with Nerdapp

Excellent, fast and efficient - great support by NerdApp
Will definitely return when needed and certainly recommend to anyone needing trustworthy technical support
Thank you NerdApp

16 de novembro de 2021
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Resposta da Supportwave

Hi Georgie, thank you so much for your positive review. It means a lot to us! We are here any time you need us. Keep well, Caitlin

Avaliado com 5 de um total de 5 estrelas

Just absolutely outstanding service

Just absolutely outstanding service! Really tricky problem solved but Adam also went out of his way to help with something unrelated too! Thanks so much I am massive fan of this app.

11 de novembro de 2021
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Resposta da Supportwave

Hi Christiana, thank you so much for the great review! It was a pleasure to have you as a customer and we are glad Adam did such a good job, he's a great Nerd! Thanks for the kind words and I hope you have a lovely week ahead :)

Avaliado com 5 de um total de 5 estrelas

Quick match to a helpful Nerd

Matched quickly with a very helpful “Nerd”, who was extremely diligent and knowledgeable. We didn’t manage to fix the problem entirely, but we managed to recover my data, which was the most important thing.

1 de novembro de 2021
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Resposta da Supportwave

Hi Richard, great to hear that your data was recovered. We know how stressful this can be. Thank you for your feedback!

Avaliado com 5 de um total de 5 estrelas

Volken took ownership of my problem and…

Volken took ownership of my problem and got me up and running many thanks I was pleased with the service and outcome

20 de outubro de 2021
Avaliação não solicitada
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Resposta da Supportwave

Hi, thank you for your feedback! We appreciate it. Keep well.

Avaliado com 5 de um total de 5 estrelas

Happy Customer

Wow!, just had an IT blitz session with an IT Technician from Nerdapp.

Trying to sort out your home computer problems on your own, if you are not an IT 'expert' is a nightmare!! 😳 well for me anyway.... 😏

The IT technician sorted out so many of my IT issue's today, and has lifted a huge weight off my shoulders. He was knowledgeable to another level, quick, efficient and helpful. He gave me great service, at a decent price, with a great attitude.

So if you're looking for home or office Tech support I can highly recommend Nerdapp. The Nerd App is also simple, and very easy to use.

Honestly...., if you need good, honest IT support, Nerdapp is the way to go 😁

19 de outubro de 2021
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Resposta da Supportwave

Hi Rosemary, thank you for such a lovely review! We know tech issues can be extremely frustrating, that's why we're here to make your life easier. We are here whenever you need us.

Avaliado com 5 de um total de 5 estrelas

Good service and very useful app to have…

I have used Nerdapp on several occasions for both personal and work related tech issues. Very impressed, with the app and the quality of tech support received.

18 de outubro de 2021
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Resposta da Supportwave

Hi Grace, thanks for your feedback. We appreciate it!

Avaliado com 5 de um total de 5 estrelas

NerdApp did what 4 stores couldn’t- fix my Mac!

Using NerdApp was so easy and I would recommend to anyone with an IT issue big or small. The technician was that assisted me was highly knowledgeable and super efficient.
He managed to sort out an issue I’ve been having for 2 years, which 4 other computer stores could not fix.
5 stars is not enough!!

18 de outubro de 2021
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Resposta da Supportwave

Hi Ev, thank you so much for your lovely review. We appreciate your support! We are here whenever you need us.

Avaliado com 5 de um total de 5 estrelas

Fast and fair

Fast, friendly, efficient help at a fair price.

18 de outubro de 2021
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Resposta da Supportwave

Hi Liz, thanks for your feedback. We appreciate it!

Avaliado com 5 de um total de 5 estrelas

Very quick

Very quick. Easy to use. Really great engineer. Thank you.

16 de outubro de 2021
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Resposta da Supportwave

Hi Anne, thanks for your review. We are here whenever you need us!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Quickly identified someone who was able to help me with my issue. Very easy to use app. Shout out to Volkan for sorting me out.

16 de outubro de 2021
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Resposta da Supportwave

Hi Christopher, thanks for your feedback! We are here whenever you need us.

Avaliado com 5 de um total de 5 estrelas

I needed my sound system connected to…

I needed my sound system connected to my TV system and was thrilled when Needapp came to the rescue! I was so happy with the professionalism and excellent knowledge, made sure my performance was at peak potential. Will be using them again for other IT needs.

15 de outubro de 2021
Avaliação não solicitada
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Resposta da Supportwave

Hi Justin, thank you for your feedback. We appreciate it!

Avaliado com 5 de um total de 5 estrelas

I can’t recommend NerdApp enough

I can’t recommend NerdApp enough. My laptop screen went black and they came to my rescue fixed it and ensured no documents were lost in the process. Tamara Francesconi.

13 de outubro de 2021
Avaliação não solicitada
logotipo da Supportwave

Resposta da Supportwave

Thanks for positive feedback Tamara. We know how stressful these situations can be. Glad to hear a Nerd was able to assist you!

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