It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Ver mais
A empresa respondeu
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Ver mais
A empresa respondeu
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Informações de contato
Estados Unidos
- supportwave.com
4,6
Excelente
205 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great app
Great app. Easy to use. Very responsive. Problem solved in very little time.
Highly recommended.
17 de janeiro de 2022
Resposta da Supportwave
Hey Peter, thanks so much for your feedback. We appreciate it! Keep well, Caitlin
Very patient and helpful!
14 de janeiro de 2022
Resposta da Supportwave
Hi April, thank you so much your feedback. We appreciate it! Keep well, Caitlin
Resposta da Supportwave
Thanks so much for the great review Gillie! We are glad you had a great experience! Keep well, Kelvin
Resposta da Supportwave
Hi Rebecca, we are so glad we were able to assist you. We are here whenever you need help with your tech. Keep well, Caitlin
Got my laptop Lockscreen problem taken…
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original documents and Microsoft Office remained on my laptop, though I expected them to be wiped out
11 de janeiro de 2022
Resposta da Supportwave
Hi Dori, we are delighted a technician was able to help you and recover your documents. We are here whenever you need us! Keep well, Caitlin
absolutely delighted with the service
absolutely delighted with the service , the approach and how it was done
9 de janeiro de 2022
Resposta da Supportwave
Hi Norman, thank you so much for your review! Keep well, Caitlin
Brilliant service
Volkan S solved my PC problem quickly and with ease. He is clearly exceptionally good at what he does. I am so pleased with his work I plan to recommend him to all my friends
6 de janeiro de 2022
Avaliação não solicitada
Resposta da Supportwave
Hi Gillian, we are so please Volkan was able to assist you. We will be sure to pass on the kind words. Keep well, Caitlin
Amazing service
Amazing service, my issue was fixed in 5 minutes and the rest of the hour was spent fixing other stuff on my computer that had been bothering me for ages. I would use NerdApp again
6 de janeiro de 2022
Avaliação não solicitada
Resposta da Supportwave
Hi there, thank you for your review! We appreciate it and are here whenever you need us. Keep well, Caitlin
Resposta da Supportwave
Hey Akali, thanks so much for your feedback. We appreciate it!
Overall I was pleased
Overall I was pleased, however I needed a quote on a part for my computer which wasn't actioned until I had paid my job deposit which was non-refundable so it left me bound to using NerdApp which I think needs improvement.
5 de janeiro de 2022
Resposta da Supportwave
Hi Hugh, thank you for you feedback! We will pass this on to management. We have built the quoting feature and we are going to roll this out in Q1. Keep well, Caitlin
Fast and efficient!
31 de dezembro de 2021
Resposta da Supportwave
Hi there, thanks so much for your feedback! We appreciate it. Keep well, Caitlin
Really helpful
Really helpful. I am a complete dodo with pcs and Jaswill got everything sorted.
28 de dezembro de 2021
Resposta da Supportwave
Thanks so much for the great review Farah! We are glad that Jaswill got your PC sorted! We are here if you need anything else in future. Happy holidays, Kelvin
Resposta da Supportwave
Hey Ding, so glad we were able to assist you! Keep well, Caitlin
Really helpful agent called volkan he…
Really helpful agent called volkan he sorted the issue so quickly and was so friendly
26 de dezembro de 2021
Resposta da Supportwave
Thank you so much for your review. We will be sure to let Volkan know he did a great job! Happy holidays, The NerdApp Team.
Easy to use service
Easy to use service, technical expert was easy to understand
24 de dezembro de 2021
Resposta da Supportwave
Thank you so much for the great review Tracy! We are so glad you had a great experience! Happy Holidays! Kind Regards, Kelvin
Amazing service
Amazing service - Adam had a great manner was patient and super efficient! I will definitely use this service again :)
14 de dezembro de 2021
Resposta da Supportwave
Hello Diana, thank you so much for the kind works and great rating! Adam is an awesome Nerd and we are so happy that you received amazing service, it's what we strive for :) I will let Adam know about your review! Hope you have a lovely week ahead.
I had a great experience with NerdApp
I had a great experience with NerdApp. Tamzin
13 de dezembro de 2021
Resposta da Supportwave
Hi Tamzin, thank you so much for your review! We are here whenever you need us.
A very easy to use and effective…
A very easy to use and effective service. Volkan was punctual, charming and fixed all my problems quickly. Thank you
8 de dezembro de 2021
Resposta da Supportwave
Hi Jerry, thank you so much for you feedback! We are here whenever you need us.
Great service from Volkan
Great service from Volkan, he preserved with the issue until my PC was working. Really a fantastic resource and will definitely use the nerds again.
6 de dezembro de 2021
Resposta da Supportwave
Hi there, thank you so much for your positive review. We will be sure to let Volkan know that he did a great job. We are here whenever you need us!
Resposta da Supportwave
Hi Jack, Thank you for your review. We appreciate it! Keep well, Caitlin
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