Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Very professional and knowledgeable. The lady was very easy to talk to, it is no surprise that they have been in business over 250 years.
A empresa respondeu
Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Ver mais
A empresa respondeu
For me the whole process was of a very high standard. From the moment I walked into the South Kensington Branch, the team were welcoming and friendly. They made a very fair offer, much closer to wh... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Suttons & Robertsons
Escrito pela empresa
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons & Robertsons are the UK's leading luxury pawnbrokers and jewellers. We help collectors, dealers and those who simply enjoy owning luxury items raise money by borrowing against their assets or selling them.
We specialise in luxury asset finance and resale across watches, jewellery, diamonds, gold, designer handbags and more. Our team provides expert valuations and personal guidance at every step.
Established in 1770, we are the UK's oldest pawnbroker and are authorised and regulated by the Financial Conduct Authority. Our sister brand, S&R Jewellers, retails preloved jewellery, watches and handbags.How we can help
Escrito pela empresa
- Loans against luxury assets
- Borrow from £500 against jewellery, watches, gold, handbags and other luxury assets. We are authorised and regulated by the Financial Conduct Authority.
- Sell luxury assets to us
- Receive a quick valuation and sell your watches, jewellery, gold and handbags directly to us. Once everything is agreed, our average payment time is five hours.
Informações de contato
127 Victoria Street, London, SW1E 6RD, London, Reino Unido
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,7
Excelente
336 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service.
Excellent service.
Took a chain in to sell, was seen straight away and was given a good price.
22 de dezembro de 2024
Resposta da Suttons & Robertsons
Thank you very much for your review.
We are pleased to hear that our team could provide you with a timely service.
Please do get in touch if we can assist you in any way further.
I was attended by a very knowledgeable…
I was attended by a very knowledgeable professional, and the whole process was conducted in a timely and precise manner
17 de dezembro de 2024
Resposta da Suttons & Robertsons
Thank you very much for your review.
We are pleased to hear that our team could provide you with a timely and precise service.
Please do get in touch if we can assist you in any way further.
Good services
11 de dezembro de 2024
Resposta da Suttons & Robertsons
Thank you very much for your positive review.
We are glad that we could provide you with a good service.
We look forward to hearing from you soon.
Excellent !!
I had a couple of watches I wanted to sell, and took them in and dealt with Kerry at Victoria Street. She was friendly, professional and knew what she was talking about. The transaction was seamless and this was down to Kerry. I recently took another one to her and the customer service was exemplary. Can't recommend highly enough.
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Suttons & Robertsons
Thank you very much for your review.
We are thrilled to hear that Kerry could provide you with excellent customer service that met your expectations.
We hope to see you again soon.
I definitely remember their service.
I sold my Cartier ring to them and they were professional, efficient and reasonable. I am happy that I chose their service to do business with.
30 de novembro de 2024
Resposta da Suttons & Robertsons
Thank you very much for your review.
We are glad to hear that we could provide you with an efficient, reasonable and professional service whilst you sold your Cartier Ring.
We look forward to hearing from you in the near future.
Very quick and efficient service
Very quick and efficient service. Would highly recommend.
21 de novembro de 2024
Resposta da Suttons & Robertsons
Thank you very much for your review.
We are thrilled to hear that our team could provide you with a quick and efficient service.
We look forward to hearing from you in the near future.
Great Experience
After much review and investigation I decided to visit Suttons and Robertsons in South Kensington. It was a great location and I was looking forward to seeing the store, meeting with the staff and seeing if it would be what I needed. I was so impressed with the location, kind and professional staff who immediately reassured you with the best advice and guidance they could provide with your products, very impressive. I would not hesitate to use, recommend or contact again.
8 de novembro de 2024
Resposta da Suttons & Robertsons
Thank you very much for your wonderful review.
We are thrilled to hear that our South Kensington Team could provide you with a professional and reassuring service.
We look forward to speaking to you in the future.
A fast personal and professional…
A fast personal and professional service from start to finish
13 de novembro de 2024
Resposta da Suttons & Robertsons
Thank you very much for your positive review.
We are glad to hear that we could provide you with a personal and professional service.
We look forward to hearing from you in the near future.
Friendly, professional service
The assistant manager Ruth greeted me as I walked in, and was very courteous and professional at all times. Most of all I felt safe entrusting her with my family’s jewellery. I thought the price she offered was very good and left feeling supported, and that the experience and result was a win win. A rare thing in today’s world. Highly recommend!
8 de novembro de 2024
Resposta da Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that Ruth could provide you with a professional and courteous service, we will pass this review onto Ruth.
We look forward to welcoming you into one of our stores in the near future.
Exceptional professionalism and a beautiful ring!
My experience with S&R began with efficient initial emails back and forth with Harvey online to confirm the ring was in the store and if resizing would be possible. Upon arrival in the Victoria store, we were greeted by Kerry who was warm, welcoming and very knowledgeable about the ring I wanted to purchase and the diamond market. She answered all questions we had with ease and had a very personable and friendly manner! The whole experience was wonderful from start to finish - highly recommend.
7 de novembro de 2024
Avaliação não solicitada
Resposta da Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased that both Harvey and Kerry could provide you with helpful and insightful customer service.
We hope you enjoy your new purchase, and we look forward to welcoming you into one of our stores in the near future.
Kerry was wonderful and extremely…
Kerry was wonderful and extremely helpful throughout the whole process.
7 de novembro de 2024
Avaliação não solicitada
Resposta da Suttons & Robertsons
Thank you very much for leaving a positive review.
We are pleased to hear that Kerry could provide a helpful service.
We look forward to welcoming you into one of our stores in the near future.
Clear and quick communication
Clear and quick communication, a fair price for my watch and easy settlement. Highly recommend.
2 de novembro de 2024
Resposta da Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that we could provide you with clear and quick communication while providing a fair price for your watch.
We look forward to welcoming you into one of our stores in the near future.
Gita (area manager) was personal and…
Gita (area manager) was personal and professional, and we felt in safe hands. The money transfer was seamless. I would 100% go back to this company for future exchanges,
29 de outubro de 2024
Resposta da Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that Jurgita could provide you with a pleasant and seamless experience, we shall pass this review onto Jurgita.
If you require any further assistance, please do get in touch.
Very easy transaction
Very easy transaction. The team held true to their on-line valuation and the whole process was very professional.
24 de outubro de 2024
Resposta da Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We pleased to hear that you are happy with our online team and that you found our transaction process smooth.
If you require any further assistance, please do get in touch.
Excellent service
Excellent service! I bought a watch - amazing value and quality. Definitely recommend - the people are very friendly and helpful….
28 de outubro de 2024
Avaliação não solicitada
Resposta da Suttons & Robertsons
Thank you so much for your positive review! We are thrilled to hear that you found our service excellent and that you are happy with your new watch.
Our team takes pride in being friendly and helpful, and we are pleased to hear that you are happy with the service that our team provide.
If you have any questions or need assistance in the future, don’t hesitate to reach out.
Excellent service!
22 de outubro de 2024
Resposta da Suttons & Robertsons
Thank you very much for your review.
We are glad to hear that we could provide you with an excellent service.
Please do get in touch if we can assist you in any further way.
Resposta da Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that you are happy with the service that we provide.
We look forward to speaking to you soon.
Reliable
Suttons have been known to my family for 60 years. They give excellent service and are fair with appraisals. I thoroughly recommend them.
17 de outubro de 2024
Resposta da Suttons & Robertsons
Thank you very much for your review.
We are thrilled to hear that you are pleased with the appraisals that we offer.
We look forward to welcoming you into one of our stores in the near future.
Quick response
Quick response, able to match my offer, and a seamless service! Thanks to Kasia especially for the help.
16 de outubro de 2024
Resposta da Suttons & Robertsons
Thank you very much for your positive review.
We are glad to hear that you are pleased with our service.
We shall pass this review onto Kasia.
We look forward to seeing you in the near future.
Prompt and professional service.
11 de outubro de 2024
Resposta da Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that our Victoria Team could provide a prompt and professional service.
If your require any further assistance, please do get in touch.
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