We just returned from 3 weeks in Australia and had an overall excellent experience with Swain. Garry was extremely helpful during the planning process, always responding promptly addressing all of ou... Ver mais
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Veja o que dizem as avaliações
Swain worked with our travel agent to put together an itinerary for New Zealand that fit our budget and objectives perfectly. Swain was on top of every day's events schedule with text confirmations o... Ver mais
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Amazing ( 2nd experience ) with Swain Australia, we used them for our honeymoon and this time for our 25th anniversary trip! So helpful in every aspect from booking hotels to air to adventures a 10 s... Ver mais
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Our three week trip to New Zealand and Australia was everything we hoped it would be and more. Andi and Swain did an outstanding job of arranging the trip, selecting lodging and venues, and staying i... Ver mais
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Detalhes da empresa
Escrito pela empresa
Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.
Informações de contato
19041, Haverford, Estados Unidos
- 1-800-227-9246
- info@swaindestinations.com
- swaindestinations.com
Excellent follow-through on last minute…
Excellent follow-through on last minute arrangements! Clients had a great time!
15 de janeiro de 2020
Avaliação não solicitada
Resposta da Swain Destinations
Dear Sheila,
Thank you for letting us know that your clients had a great time on their recent trip and that our follow through on last minute arrangements was excellent!
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
True Professionals creating amazing…
True Professionals creating amazing experiences in Australia and New Zealand
14 de janeiro de 2020
Avaliação não solicitada
Resposta da Swain Destinations
Dear Angela,
We value your comments and we are pleased to know that you have enjoyed your experience in working with us, to create amazing experiences for visitors to Australia and New Zealand.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
Fantastic New Zealand tours and experience
Dawn was wonderful to work with. She went above and beyond the call of duty, even spending hours on christmas Eve reworking a last minute request from a client to make the trip easier and better! 5 stars! Excellent service!
13 de janeiro de 2020
Avaliação não solicitada
Resposta da Swain Destinations
Thank you for your comments, which we do appreciate. We are delighted to know that you received excellent service and that our consultant was of such help to you and your clients, to make their trip easier and better.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
Had an AMAZING trip
Had an AMAZING trip, with seamless connections and great tours! So grateful that Swain had all our arrangements made and spelled out clearly in a very detailed itinerary.
12 de janeiro de 2020
Avaliação não solicitada
Resposta da Swain Destinations
Dear Susan,
How wonderful to hear that your trip was amazing and that all of the arrangements worked seamlessly for you. We appreciate your comments, thank you.
Kind Regards,
Anne Pace
Swain Destinations
Donna Blumeris was wonderful to work…
Donna Blumeris was wonderful to work with. Deidre in Capetown went above and beyond for our clients.
Thank you all again.
11 de janeiro de 2020
Avaliação não solicitada
Resposta da Swain Destinations
Dear Karen,
We appreciate your comments and to know how much our staff both here in the U.S. and in Cape Town, were of assistance to you and to your clients. Thank you for your follow up.
Kind Regards,
Anne Pace
Swain Destinations
Smurti help was great.
6 de janeiro de 2020
Avaliação não solicitada
Resposta da Swain Destinations
Dear Nayda,
We are happy to know that you enjoyed working with one of our consultants and thank you for choosing Swain Destinations. We look forward to assisting you in the future.
Kind Regards,
Anne Pace
Swain Destinations
This is the second time I've used Swain…
This is the second time I've used Swain Destinations (although years apart) and I was just as impressed as I was the first time. My clients were also impressed since Swain reached out to them while they were on their vacation.
Thanks Swain Destinations!
28 de dezembro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Lynette,
Thank you for your comments and for letting us know that both you and your clients were impressed with our service. We look forward to assisting you a third time!
Kind Regards,
Anne Pace
Customer Success Manager
Working with Connie was a pleasure
Working with Connie was a pleasure. I was able to get everything we wanted and more. Her professionalism was outstanding. Everything was well planned and worked perfectly. There was always someone to meet and greet us at all of our stops.
Her expertise was essential in making this a memorable trip. I can only thank her and her company for a fabulous trip to New Zealand.
26 de dezembro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Helene,
It is such a pleasure to hear that you had a fabulous trip to New Zealand and that everything was well planned and worked perfectly. Thank you for your feedback and your comments on working with our company.
Kind Regards,
Anne Pace
Customer Success Manager
Kathryn at Swain is fabulous to work…
Kathryn at Swain is fabulous to work with and very knowledgeable.
23 de dezembro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Melanie,
Thank you for your comments and we are happy to learn that you have enjoyed working with one of our knowledgeable and professional consultants.
Kind Regards,
Anne Pace
Customer Success Manager
Every single detail handled to…
Every single detail handled to perfection!
9 de dezembro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Karen,
We are delighted to know that your trip was a success and that every single detail was handled to perfection. Thank you!
Kind Regards,
Anne Pace
Customer Success Manager
Australia, New Zealand , and Fiji
Swain Destinations is an A+ vendor to work with from start to finish. Their agents are very knowledgeable, professional and were a pleasure to work with. They got back to me within 24 hours with a detailed itinerary , really making my job very easy. What I always like about Swain Destinations is that they listen to what my clients want to see and do. Excellent service and excellent products.
2 de dezembro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Valerie,
Thank you for your comments and your A+ rating, which we appreciate. Our goal is to ensure that you have a seamless experience in working with us and to provide excellent service and products for you and your clients.
Kind Regards,
Anne Pace
Customer Success Manager
Great Travel Partners
I love getting rave reviews from my clients and Swain is my "go to" destination partner for Australia & New Zealand. They work with me every step of the way to ensure my travelers have a great experience. thanks for making we look good!
20 de novembro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Kathleen,
We are happy to know that your clients give you rave reviews after they have returned from their travels. We appreciate your partnership and look forward to continuing to work with you to ensure your clients have a great experience when traveling with Swain Destinations in Australia and New Zealand.
Kind Regards,
Anne Pace
Swain Destinations
Always great from beginning to End to…
Always great from beginning to End to deal with all the Staff at Swain.
30 de outubro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Cynthia,
We value your support and your partnership and we appreciate your positive comments about working with our staff.
Kind Regards,
Anne Pace
Swain Destinations
Very responsive through the entire…
Very responsive through the entire booking process. My Swain booking agent also checked in with the lad operator during their holiday to see if my clients were having a good time. They noted that to me upon their return.
29 de outubro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Howard,
We appreciate your follow up comments and to know that your clients also appreciated our service, particularly during their travels.
Kind Regards,
Anne Pace
Customer Success Manager
Kathryn Fisher is wonderful to work…
Kathryn Fisher is wonderful to work with.
Thorough and detail oriented.
She definitely knows her stuff and my clients
always return delighted with their experiences
in Australia or New Zealand.
I have a couple on a 25 day tour right now and i'm
sure their reactions will be similar.
25 de outubro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Sandra,
Thank you for sharing your comments on working with one of our consultants and we are so happy to know that your clients return from Australia and New Zealand delighted with the experiences they have had while traveling.
Kind Regards,
Anne Pace
Customer Success Manager
Grant St Clair is very knowledgeable…
Grant St Clair is very knowledgeable and professional. He is a pleasure to work with. He makes my easy.
23 de outubro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Hello Lynda,
Our goal is to provide you with our professional expertise and the most up to date local knowledge to make trip planning a seamless experience. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Loved the updates and client came back…
Loved the updates and client came back said everything was amazing to Africa. Would definately use them again!
15 de outubro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Vicky,
We are happy to hear that your clients had an amazing experience on their recent trip to Africa. The staff in our local office in Africa communicates with clients while they are traveling, so that you can be kept updated as well. We look forward to assisting you with future travel arrangements to one of our destinations, Africa, Asia or Oceania.
Kind Regards,
Anne Pace
Customer Success Manager
Great travel company
Great travel company. Professional, helpful and planned wonderful trip to Australia.
3 de outubro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Mrs. Menkus,
Thank you for sharing your recent travel experience and we are so pleased to know that you had a wonderful trip and that you found our company to be so helpful and professional.
Kind Regards,
Anne Pace
Customer Success Manager
My Swain Experiences. After almost 17 trips to include 8 to…
After almost 17 trips to include 8 to Africa planned through Swain, I am not only extremely pleased with my experiences, but have recommended Swain to family and friends for their travel plans.
1 de outubro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Mr. Sheppard,
Thank you for your continued support and recommendation of Swain Destinations. We value your loyalty in planning your travel arrangements with us.
Kind Regards,
Anne Pace
Customer Success Manager
Great Travel Experience
Very good experience! Great reliable information and attendance to details.
28 de setembro de 2019
Avaliação não solicitada
Resposta da Swain Destinations
Dear Mr. Robinson,
Thank you for your comments and we are pleased that you had a very good experience and enjoyed our reliable information and attention to detail.
Kind Regards,
Anne Pace
Customer Success Manager
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