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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

“One of the best experiences I’ve had so far. The verification process was seamless, and the redemption was quick with no hassles at all. Highly recommend!”

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I'm very satisfied with my Sweepstars experience so far! I've had great promo package offers every single day and the one time I had an issue with a bonus it was a technical issue and they resolved it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Definately giving 5 stars and a positive review. I was skeptical at first but customer service was beyond helpful and exceptional! Fast replies and walked me through getting my debits verified. And th... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I signed up no problem. Then I tried to purchase coins but was directed to verify my account. I went through the procedure and it said I was verified yet when I tried to purchase coins, it said I need... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Casino e loja de apostas online

Escrito pela empresa

U.S. premier social casino platform. Free-to-play entertainment, real rewards, no purchase required. Just play and have fun. 18+.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

28 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I love this casino !!!

I love this casino !!!

19 de abril de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the amazing 5-star review! ⭐

We absolutely love hearing this and we’re thrilled that you’re enjoying your time with Sweepstars ✨

Your support means a lot to our team, and it’s wonderful to know the platform has made such a positive impression. We hope your journey with us continues to bring plenty of fun, exciting wins, and stellar moments ahead 🚀

Avaliado com 5 de um total de 5 estrelas

Awesome

“One of the best experiences I’ve had so far. The verification process was seamless, and the redemption was quick with no hassles at all. Highly recommend!”

17 de abril de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the amazing 5-star review! ⭐

We’re truly happy to hear that your experience has been one of the best so far ✨

It’s great to know the verification process felt seamless and that your redeem was completed quickly without any hassle. Creating a smooth, reliable, and enjoyable experience from start to finish is exactly what we strive for.

Your recommendation means a lot to our entire team. We truly appreciate your support and hope many more exciting wins and stellar moments are ahead for you 🚀

Avaliado com 5 de um total de 5 estrelas

Smooth Performance

The layout is modern and uncluttered. I appreciate how quickly everything loads. Playing is fun

10 de abril de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the wonderful 5-star review!

We’re thrilled to hear you’re enjoying the smooth performance, modern design, and clean layout of Sweepstars ⭐

Creating a fast, easy-to-use, and enjoyable platform is something we care deeply about, so it’s great to know the quick loading times and overall experience stood out to you. We’re especially happy to hear that playing has been fun for you.

We truly appreciate your support and hope many more exciting moments and great wins are ahead 🚀

Avaliado com 5 de um total de 5 estrelas

Great experience

Fast redemptions, tons of games, and easy support anytime

11 de abril de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the great review! ⭐

We’re really happy to hear you’re enjoying the fast redeems, wide game selection, and easy-to-reach support — that’s exactly the experience we aim to deliver✨

It means a lot to us that everything feels smooth and accessible for you. We appreciate you being part of Sweepstars and wish you plenty of fun sessions and great wins ahead 🚀

Avaliado com 5 de um total de 5 estrelas

Really good experience

Really good experience! Fast redemption less than 24hr!!

7 de abril de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the awesome 5-star review! ⭐

We’re thrilled to hear you had a really good experience and that your redeem was completed in under 24 hours — that’s exactly the smooth and reliable service we aim to deliver ✨

We appreciate you being part of Sweepstars and hope your next sessions bring even more great wins and fast redeems 🚀

Avaliado com 5 de um total de 5 estrelas

Great experience!!

Great experience!!! Highly recommended.

7 de abril de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the amazing feedback! ⭐

We’re really happy to hear you had a great experience — that’s exactly what we aim to create for every player. Your recommendation truly means a lot to us, and we appreciate you taking the time to share it.

We’re glad to have you with us and hope you continue enjoying every moment on the platform! ✨

Avaliado com 5 de um total de 5 estrelas

It was easy to use they paid out in a…

It was easy to use they paid out in a timely manner!

4 de abril de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you for the great review!

We’re glad to hear that you found the platform easy to use and that your redemption was processed smoothly and in a timely manner. Providing a simple, enjoyable experience along with reliable redemptions is something we truly focus on, so your feedback means a lot to us.

We appreciate you being part of our community and hope you continue having a great time playing with us! ✨

Avaliado com 5 de um total de 5 estrelas

Top experience

Great casino, easy support, fun and reliable play!

25 de março de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the amazing feedback!

We’re truly happy to hear that you’re enjoying your experience and that our support team and gameplay have made such a positive impression. It’s wonderful to know that you find the platform fun, reliable, and easy to navigate 🤩

Your kind words mean a lot to our entire team and motivate us to keep improving and delivering the best possible experience.

We’re grateful to have you as part of our community and wish you many more enjoyable moments on the platform! ✨

Avaliado com 5 de um total de 5 estrelas

true to their word.

honestly, with this being one of the newest casinos, I have truly fallen in love with it. And they are so easy to get a hold of and our true to their word. It is definitely top three worthy. I actually give it 1 million stars not just five try it out for yourself, you definitely won’t be disappointed.

23 de março de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for these incredible words — it truly means a lot to us to hear this. Reading feedback like yours genuinely makes our day, and we’re honestly grateful that you gave Sweepstars a chance and found an experience you love ⭐✨

As one of the newest platforms, we’re putting a lot of heart into building something players can trust and enjoy, so knowing that you feel we’re true to our word and easy to reach is incredibly rewarding for our whole team.

Your “1 million stars” absolutely made us smile — thank you for the support and for sharing your experience with others. 🥰

We hope your journey with Sweepstars continues to bring exciting moments, great wins, and plenty of stellar luck ahead 🚀🎰

Avaliado com 1 de um total de 5 estrelas

SUSPENDED MY ACCOUNT B/C THEIR VERIFICATION PROCESS IS GARBAGE

I signed up no problem. Then I tried to purchase coins but was directed to verify my account. I went through the procedure and it said I was verified yet when I tried to purchase coins, it said I needed to verify. I contacted customer service, they asked me to resubmit documents, which I did. Then I get an email telling me that my account is suspended. Whatever dude. Guess they will not be around very long. How can they when they just suspend accounts for no reason.

22 de março de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you for sharing your feedback. We’re sorry that this experience felt confusing and frustrating — we understand how disappointing it can be when you’re unable to continue after completing verification steps.

In some cases, accounts may be suspended following additional security and compliance checks required under our AML and platform safety procedures. These reviews happen after verification submissions and are designed to ensure a secure and compliant environment for all players. When certain matches or risk indicators appear during these checks, we may be required to restrict or suspend an account.

Decisions like this are never made without review, and they are not taken lightly. While we understand this outcome is disappointing, these measures are an essential part of maintaining fairness, security, and regulatory compliance on Sweepstars.

We appreciate you taking the time to share your experience and wish you all the best moving forward ⭐

Avaliado com 4 de um total de 5 estrelas

Definitely worth playing and playing again.

I really like this site. The gameplay is really smooth and the games and providers they have are great. The way the site is designed gives an easy way to find the games you want to play. My redemption was processed quickly and in my bank account. The only thing. And I mean the only thing is I wish there were smaller packages with deals. Even the 12 for 9.99 or anything like that. The sister site is the same so I guess it’s for bigger spenders or you just have to play with a regular smaller package. But the welcome offer was really great too. With options for smaller amounts. I will keep playing here and hope I can get enough stardust to utilize and see what that’s all about.

23 de março de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the thoughtful 4-star review — we’re really happy to hear you’re enjoying the smooth gameplay, game selection, and overall design of Sweepstars ⭐✨

We truly appreciate your feedback regarding smaller promo packages as well. Comments like yours are very valuable, and we’ve shared this suggestion with the appropriate team for consideration.

Our offers are dynamic and can change over time, so we definitely recommend checking the promo section from time to time — different options and more suitable deals may appear as new offers rotate in.

We’re glad your redeem reached your bank account quickly, and we hope you continue collecting Stardust and discovering everything it has to offer.

Hopefully your next experience will earn us a 5-star update 🚀

Avaliado com 5 de um total de 5 estrelas

This has been the best casino to play…

This has been the best casino to play with! I love playing with them! Would recommend to anyone!

20 de março de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the amazing feedback — we’re thrilled to hear you’re loving your time with Sweepstars ⭐✨

It means a lot to know you’d recommend us, and we’re so happy the platform has been delivering a fun and enjoyable experience for you.

Wishing you plenty more exciting spins, great wins, and stellar moments ahead 🚀🎰

Avaliado com 5 de um total de 5 estrelas

I'm very satisfied with my Sweepstars…

I'm very satisfied with my Sweepstars experience so far! I've had great promo package offers every single day and the one time I had an issue with a bonus it was a technical issue and they resolved it quickly. Support (personal manager) is kind and very eager to help. When I redeemed it said it could take up to 7 days but I already got my payment after redeeming just yesterday. I was so pleased about that. Definitely legit and they have great game selection.

18 de março de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the wonderful 5-star review — we’re truly happy to hear that your experience with Sweepstars has been such a positive one ⭐✨

It’s great to know you’ve been enjoying the daily promo offers and our game selection, and we’re especially glad our support team was able to resolve your bonus issue quickly. Providing helpful, responsive assistance is something we care deeply about, so your kind words mean a lot.

We’re also thrilled that your redeem arrived sooner than expected — smooth and secure redeems are exactly what we aim for.

Wishing you many more exciting sessions, lucky wins, and stellar moments ahead 🚀
If you ever need anything, we’re always here for you 🌞

Avaliado com 1 de um total de 5 estrelas

Again another platform I don't wanna…

Again another platform I don't wanna even give one star. I sign up fill out my personal details go to purchase coins and I'm unable. Tells me to talk to my personal manager for help because my account is temporarily locked???? So I ask the personal manager what's going on because I've only created an account filled out my information and tries to purchase coins. Never got any further than filling our my information and sent to personal manager only to be told THEY CANT PROVIDE ME WITH THEIR SERVICES AND ITS NOT BECAUSE OF MY LOCATION ITS REASONS TJEY CANT SPEAK OF BECAUSE ITS CONFIDENTIAL.... WTF KIND OF SHIT IS THAT????!!! LMAO YOU WANT STAY OPEN LONG WITH THIS TYPE OF SHIT. NEVER HAVE I HAD ANY OTHER PLATFORM TELL ME SUCH BS. THERES MANY MORE I PLAY SO ITS ALL GOOD YA WANT LAST LONG ANY WAY BECAUSE IF YOU CONTINUE TO PULL THIS TYPE SHIT NOBODYS GONNA PLAY ANY HOW!!!! Your platform SUCKS SUCKS SUCKS ALREADY

15 de março de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you for sharing your experience. We’re sorry that the situation felt confusing and frustrating.

In some cases, accounts may be restricted during initial checks required under our security and compliance procedures. When this happens, our system may prevent purchases or gameplay from proceeding. These checks are part of the safety measures we follow to maintain a secure and responsible platform for all players.

Certain details related to these reviews cannot always be disclosed, which is why the information provided may sometimes feel limited. We understand that this can be disappointing, especially when you were just getting started.

While we regret that you weren’t able to continue on the platform, these measures are an important part of maintaining the integrity and safety of the Sweepstars environment. We appreciate you taking the time to share your feedback and wish you the best moving forward. ⭐

Avaliado com 5 de um total de 5 estrelas

Definately giving 5 stars well deserved.

Definately giving 5 stars and a positive review. I was skeptical at first but customer service was beyond helpful and exceptional! Fast replies and walked me through getting my debits verified. And the redemption process was a breeze it took less then 24 hours😁🙌❤️ thats my kinda platform:) #Sweepstars.us🎰🎯 thank you

4 de março de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the amazing 5-star review — we truly appreciate you giving Sweepstars a chance ⭐🎰

It’s wonderful to hear that our support team was able to guide you through the verification process and make everything smooth and clear along the way. We know the first redeem can feel a little uncertain, so it means a lot to hear that the process was a breeze and completed in under 24 hours.

We’re thrilled to have you with us and hope your time on the platform continues to bring plenty of exciting spins, great wins, and stellar experiences 🚀✨

Avaliado com 1 de um total de 5 estrelas

STAY AWAY

Purchased 162 in total packages yesterday (march 3, 2026). Got my balance up to 233 and redeemed. Verified my account and was able to redeem. Today I got a message my redemption was canceled, account closed, funds removed. Currently they have refunded only one of my purchases of 50 dollars. I will await to see if they refund the rest of the packages I purchased yesterday. If not, I will be disputing with my card and charging back.

Listen to the other one star reviews, they are hoping you lose so they keep your money. Don’t waste your money or time with this site.

YOUVE BEEN WARNED, STAY AWAY

UPDATE: I’ve emailed support and they will only refund the 50 dollar purchase only. They are trying to keep my 112 dollars. SCAM COMPANY

Reply to response:
Do not think just because sweepstars is responding to reviews that they are in any sort of way legitimate, they are a scam company.

DO NOT DEPOSIT MONEY ON SITE

2 de março de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you for sharing your feedback. We’re truly sorry that this situation has been upsetting and understand how frustrating it must feel.

After a careful review, your account was closed following a compliance investigation related to violations of certain sections of our Terms & Conditions. This decision was communicated directly to you by a member of our Compliance Department via email.

Please know that actions like this are never taken lightly — every case is thoroughly reviewed before any final decision is made, and we are required to follow our Terms & Conditions to ensure fairness and platform integrity for all players.

We genuinely regret that the situation developed this way, but we are obligated to apply our policies consistently and responsibly. We appreciate the time you spent on the platform and wish you all the best moving forward. ⭐

Avaliado com 1 de um total de 5 estrelas

Refuses to pay out

Refuses to pay out. Says have to use a debit card to redeem but the debit card I used to deposit isnt eligible, makes sense, so I try another debit card, again, ineligible. Asking for bank statements and selfies with other cards, when im already kyc verified. Everything about my experience in the last 24 hours has just screamed scam. Player beware

Update- so they expect me to just keep making deposits with different debit cards until 1 works! 🤣🤣😂😂😂🤦🤦🤦 the drugs these people are on🤷

IF THE CARDS ARE ELIGIBLE TO GIVE YOU MY MONEY, THEN THEY SHOULD BE ELIGIBLE FOR YOU TO PAY ME MY MONEY. 187 casinos and yours is the ONLY ONE that says my card is ineligible. Amazing! WE ARE TIRED OF THE DAMN EXCUSES FROM YOU OFFSHORE SCAM ARTISTS. And the redeem ended up being a gift card so stop acting like you actually paid me my money. NOBODY GOES TO THE CASINO TO WIN A DAMN GIFT CARD

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you for sharing your experience. We’re truly sorry the situation over the past 24 hours has felt this frustrating — we understand how concerning payment method issues can seem.

To clarify, one redeem was declined because the debit card used was marked ineligible by the payment provider. Unfortunately, this sometimes happens on the processor’s side, and it’s not something we’re able to control.

It’s also important to mention that it was not necessary to make a purchase using an alternative card. As part of our standard procedure, you could simply provide the required details for the additional card, and our team would manually attach it to your account for redeem purposes. This option was available to help avoid exactly this kind of inconvenience.

At this time, one redeem has already been approved, and another is currently pending. Please keep in mind that we process no more than one redeem per day, which is why additional requests may remain in queue temporarily.

Sweepstars is a licensed and legitimate platform, and all redeems are secure and regulated. We understand how situations like this can lead to misunderstandings, but there is absolutely no intention to withhold your winnings.

We sincerely hope that once your pending redeem is completed, your opinion of our platform shifts in a more positive direction. Wishing you smoother transactions and great wins ahead — we’d be happy to see you back for a better experience ⭐

Avaliado com 5 de um total de 5 estrelas

I really like Sweepstars Casino

I really like Sweepstars Casino. Their redemption process is pretty fast even a first time redemption. They have a lot of slots to choose from. Something for everyone. Give them a try you won't regret it.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for the kind words — we’re thrilled to hear that your first redeem was smooth and that you’re enjoying the wide variety of slots available on Sweepstars ✨

Creating a fast and reliable redeem experience from the very first win is something we work hard on, so it’s great to know it made a difference for you. We hope you continue finding your favorite games and enjoying everything the platform has to offer.

Wishing you many more exciting spins and lucky wins ahead 🚀
If you ever need anything, support@sweepstars.us is always here to help ⭐

Avaliado com 4 de um total de 5 estrelas

Ok so I made a bad review the other day…

Ok so I made a bad review the other day cause it’s been really tough trying to cash out. Anyways I have been working with James from customer service and he has been great with helping me get things figured out I had a $1500 cash out and he has walked me through getting my money and I finally have actually got most of it and I’m sure within the next few days my full redemption will be complete. Thank you so much James for helping me and being patient as we figured it out. They have great games and customer service has been great. This is a new casino and I believe everyone is trying to figure out what process works best. I do think once it gets figured out it will be much smoother.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Sweepstars

Resposta de Sweepstars

Thank you so much for coming back and updating your review — that truly means a lot to us. We really appreciate your patience and your willingness to give us the chance to work things through.

We’re very glad to hear that James was able to support you step by step and help move your $1500 redeem forward. That kind of steady, player-first care is exactly what we aim to deliver, especially while we continue fine-tuning our processes as a newly launched platform.

It’s great to know you’re enjoying the games and the service, and you’re absolutely right — as our systems and flows continue to evolve, the redeem experience will keep getting smoother and faster.

If you ever need anything else, just reach out to support@sweepstars.us — we’ll always be ready to help.

And we hope your next visit brings more big wins and maybe even a 5-star upgrade ⭐🚀

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