Sweepstars Avaliações 

Great platform!! Redemption was quick and easy. Took maybe 2-3 days to get to my account. Customer service was awesome! Nice game selection. I highly recommend. 👍👍

I must say that sweepstars has a fantastic library of games!!
Unlike most casinos, they actually carry my favorite game provider (Platipus💚) so that is a HUGE plus in my book! :)
My very 1st day on the platform, I was able to cash-out because it was paying me out like crazy!!! I loved it! Lol :p
Oh!! & the best part???!!!
I RECEIVED MY REDEMPTION IN UNDER 24HOURS!!!!!!!! $$$$
10/10 would ABSOLUTELY recommend! :) 💯
Thank you Sweepstars!!!(:

Decent selection of slots and crash games. Interface looks good and doesn't lag on mobile. Only giving 4 stars because the verification process took forever because my name didn't match my Apple Pay perfectly (used a nickname). Support sorted it out but just be careful when you sign up.

Please don’t use this website. They really screwed me over and almost had to get my lawyer involved. I had won about 5,776 dollars on here but they didn’t let me cash out because I won it using the 20 dollars referral I used to get my friend to sign up. It was heart breaking they didn’t end up paying out and have that hidden rule. No other sweepstakes casino does that. This one does because they are a very small casino still. This is from a real genuine customer I had a very poor experience and this website will go through tooth and nail to not give you your earned money. Please go to another website.

They literally deducted part of my prize because it was tied to the daily login bonus. Like ok, I get it, but it’s annoying. Also sucks that you can’t level up with GC anymore. Still gave 3 stars because the UI is clean and you do actually get your rewards, but definitely not my favorite sweeps site.

Website doesn't let you cash out big wins. I won $1800 and when trying to withdrawal the support manager told me it was "promotional funds" and I would only to be able to redeem $140. Using the $140 I was told I could redeem I collected an amount greater than $5.7k when trying to withdrawl that amount my account became locked and the support manager told me that too was promotional funds and in order to cash out the $140 mentioned before I had to agree to drop the rest of the funds

games are fine but the redemption is a bit of a hassle. wouldn't let me just use the card I purchased with, had to email them my bank statement. they sent the prize eventually but took like 3 days.

Play through was great. I didn’t save a card properly for redemption when I made a purchase, but James in support, helped solve my problem. Very kind and prompt customer service. I would easily recommend this platform to anyone.

Do not give this company your money, time, or personal information. My experience proves their business model relies on baiting customers with offers, then using a support team trained to deny, delay, and deceive until you give up.

Here is the entire saga, in their own words:

Phase 1: The Bait.

After signing up, I was shown a Welcome Offer: 30k GC & 30SC for only $9.99. I saved a screenshot.

Phase 2: The Incompetent Runaround.

When the offer vanished and I contacted support, they immediately revealed they have no control or visibility over their own system. Agent Robert stated:

"Without this information, unfortunately, we won’t be able to investigate your request in detail or determine whether there was an issue that would require us to restore the offer."
After I provided the screenshot, Agent James moved the goalposts:

"could you please send a screenshot of the actual email containing the offer? It should clearly show the date and time the email was received, as well as the recipient email address... Unfortunately, without this specific screenshot, we won’t be able to proceed with any additional investigation from our side."

Phase 3: The Contradictory Backpedaling.

Once I furnished the required screenshot, the story changed. They first tried to blame it on a timer, then dropped this gem about how their system works:

"Please keep in mind that offers are automatically generated by the system and can vary depending on different dynamic factors. This means that available promotions may differ between players, and not every offer will be available for every account."

Let's be clear: They admit their system autonomously generates offers for players, states that no central log exists. This is their excuse for why an offer can disappear. But it's also the perfect setup for the next phase: denying reality.

Phase 4: The Blatant Gaslighting.

After "review" by their "specialist," the final answer arrived. They looked at the screenshot of the offer their system generated and declared:

"After reviewing the information, specialist confirmed that the specific type of offer you were asking about does not exist and is not available on our platform."
"After checking your request and the screenshot you provided, they confirmed that this specific offer does not exist in our system and is not an available promotion."
Read that again. They are looking at proof of the offer and stating it does not exist. This isn't a mistake; it's a policy. If they have no logs (as they mentioned), they can just deny anything.

Phase 5: The Patronizing Brush-Off.

Rightfully annoyed, I called out the lie. The final response wasn't an apology or a resolution—it was a command to be quiet, wrapped in fake concern:

"I kindly ask that we continue our conversation in a respectful and calm manner... I wish you a wonderful day and hope you take care of yourself."

The Conclusion & Warning:

Sweepstars' support protocol is clear:

Ask for impossible or redundant proof.
Blame a mysterious, unlogged "system."
Deny the existence of documented facts.
Dismiss you with polite, automated phrases when you protest.

If they will brazenly deny a promotional screenshot, what do you think happens when you have a legitimate dispute over a real cash withdrawal? You will be told your winnings "do not exist in our system."

Save yourself the time & headache. Avoid Sweepstars completely. Their platform is built on sand, and their word is worthless.

(I have the complete email thread, including all the quoted responses above, available for anyone who doubts this timeline.)

This place is a lost cause, here it is a month later and they’re still sending me marketing emails. Good luck getting through to any humans. Bunch of greedy scum and their dumb Ai running the whole show. 🙄🙄

Great customer service and great selection of games to truly have a great time and challenge yourself. Check the stars out to show wins in your future.

The authorities will be contacted for an undetermined unnecessary closing of my account when they have my banking information, drivers license, and social security number. This is a federal crime and criminal charges will be filed by laws in the US constitution

Stay away from this site. I have literally used about 300 sweepstake casinos and can tell you without a doubt they are the worst. I was quickly verified won and went to redeem the only options are gift card or debit card only problem was there was nowhere to enter my debit card info. It says you can save debit card when you use one to purchase which I did. Go to make another purchase sure enough there is my save debit card. So basically I could only withdraw to a gift card. Customer service was no help. Once again there are hundreds of better sweepstake sites than this one. STAY AWAY!!
Update: in regards to their response below they asked for a selfie holding the card and bank account statement with the full number of the card on it. I have provided my account statement before not a problem even have it saved in files on my phone for this reason like I said I am experienced with sweep sites but my statement doesn’t have the card number on it only my checking account number linked to the debit card so that wasn’t an option. Also the rep said “ I will pass the information to the relevant department and my colleagues will do their best to resolve the issue.” not even a guarantee it would get resolved. Do not be fooled by this site they are the worst of 300+ you could use!!
Another Update: sweepstars flagged my review for containing defamatory content good news trustpilot assessed the content flagged by the business and determined that it's not defamatory

This casino site and platform is a scam. The games are rigged and completely unfair! You have to actually pay in order to redeem which is ridiculous. I won $100 but was denied to redeem because I did not make a purchase first. I was unable to claim that money. In playing the $100 out to be rid of it since I could not collect it I actually won $600 more dollars but $0.10 spins took every bit of it with every rigged game that kept shutting down and kicking me off!! I have screenshots where they did not add the winnings to your total balance and double charged a lot of the spins. I recommend that you do not play on this site unless you have money to lose infinitely..there are way better casino sites that are honest and fair gaming, and will actually let you redeem without having to purchase a package. This is by far the worst site I have ever played on as far as fairness and gaming

Can't level up with Gold Coins anymore.

Just got on this website last week. Bought $100 and successfully redeemed $170. Looks legit to me. When I went to redeem customer support helped me manually link my card for a reasonably quick payment. 2 or 3 days I think.
Best of luck to everyone.

Customer service is 10/10
Fast redemption
Great Gamimg

I’m writing this in hopes the platform does the right thing. I love the platform it has a great and UI and interface are fantastic but the verification system and their inability to understand Apple Pay while allowing it to be a payment on their platform is truly disappointing. I’m writing this because I won a grand on this platform and they are refusing to pay me out because I used Apple Pay as a payment method! They’re trying to scam me out of my fairly won $12,000!

Update: after them not being able to verify my Apple Pay due to my nickname being “Rick” (my full name is Ricardo) they went ahead and blocked my account not allowing me to redeem. This is absolutely disgusting behavior and I would never suggest this platform to anyone!!!! They’ll take your money no problem but refuse to pay out!!

GREAT Attentive cust. support team, even my first redemption was under like 12 hours it was insane ill deff keep playing here they check all the boxes

Still waiting for my redemption to be received. I am hoping it is within the 24 hour time period most reviewers are saying they experienced.

My only negative review is that after depositing multiple times with the Visa/Amex option (which did save my card details) it would not allow me to redeem to the card automatically. I had to reach out to customer service who then told me I had to either take a gift card, make another deposit with the Visa/mastercard option which would then actually save my card for redemption or send a selfie with my card number (last 4 digits) and a PDF bank statement! What a joke that is! It had no problem taking the money but then you have to jump through hoops to redeem.

I am really hoping this redemption lands no later than tomorrow. I will think twice about depositing again eventhough the play experience wasn't bad.

I didn’t expect to like it this much, awesome