Swiftremovals Avaliações 

398
•
O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Mark, Shane, Tylor and Jordan did a great job of our removals. Even though we were all delayed by closure on the M5 they didn’t complain at all about working later than expected to get the job done. T... Ver mais

Avaliado com 5 de um total de 5 estrelas

Swift Removals were amazing, they were great from the start from getting a quote, planning the removal date & unpacking/lifting it taking great care from their colleagues/staff. We also had u... Ver mais

Avaliado com 5 de um total de 5 estrelas

Highly recommend Swift Removals! They made our move seamless from start to finish. The office team made booking so easy, even when our dates changed. On moving day, the crew was lovely, incredibly car... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really great removals service. Managed to fit us in very last minute when it was extremely busy in August. Nothing was too much or a problem even the parking on our terraced street with two vans. Cal... Ver mais

A empresa respondeu


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

398 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(398)

30 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Competitive price but many problems with move

My move was complex with a large volume of goods and access issues from the property I was leaving. The quote was competitive and quick and swift were able to accommodate my move date at fairly short notice. Staff turned up on time however communications were poor which caused problems as the move was over 5 days and staff changed during that time. As a result some things were moved that should have been left. They were aware that many of my belongings were to be stored due to renovations at the new property but again poor communication resulted in unsatisfactory storage. We were able to move garden items the day before and on the day of the move had access to new property by 9am but despite this they were unable to leave me with a workable home e.g no bed to sleep in, by the time they left at 2.30pm knowing that they could not deliver my remaining items until 2 days later. They packed most of my belongings and of those I have unpacked there are several broken items also some garden ornaments and house furniture was broken in the move none of which were reported to me but left for me to find later. My move was march24 but I have delayed writing this review having written to the company reporting the issues shortly after the move to be told the person to give the response was on leave -I am still waiting.

8 de março de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Hi Vanessa, Thank you for taking the time to review.

I'm sorry to read that you were not entirely satisfied with the move, obviously this is disappointing to me.

If I could just clarify that the storage you talk about is an outbuilding on your property and nothing to do with Swift storage.

I did reply to your email stating that you were 1 month out of time for notifying us about the said damages. Our insurers do insist that you notify claims within 7 days. This is clear on our paperwork that you signed and you had specifically ticked the box on your quote acceptance to say you were aware of this.

I don't wish any ill feeling between us however from our side i feel we bent over backwards to try and accommodate this move for you at very short notice.
It was a large scale move with very poor access issues.
I did debrief with the crew about the move who did feel that the goalposts kept changing about what was going into the storage area or into the house making it very difficult for them. They did tell me that the 3 man crew stayed for an additional 2.5 hours on day 5 of the move re-moving things around for you.

Best wishes
Danny

Avaliado com 5 de um total de 5 estrelas

Great service start to finish

The lead up to our move was somewhat fraught, on - then off -then back on again. Swift were extremely flexible and reassuring.
On the day, the team (Luke, Sean and James) were great, they were friendly, hard working and nothing was too much trouble. The impact of the upheaval was much reduced because of their professionalism
Highly recommended

21 de junho de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks Roger , pleasure to move you. Thank you for your custom.

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Martin and Andy were friendly, efficient and helpful with our house move. They took everything in their stride and they were very careful with all our belongings. We would highly recommend them!

19 de junho de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thank you for the great feedback.

Avaliado com 5 de um total de 5 estrelas

Very happy with the service provided

Very happy with the service provided - everything arrived in the right place at the right time and with no breakages

12 de março de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thank you Mike , pleasure to move you :-)

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, such pleasant young men, no complaining, no moaning just got on and did a great job. Excellent.

3 de junho de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks Sue, I will pass on your kind words they are apprecaited.

Avaliado com 5 de um total de 5 estrelas

We moved house with the help of Marius

We moved house with the help of Marius, Ryan and Andy from Swift removals and were so happy with how easy they made the move for us . Nothing was too much trouble and they were efficient, respectful and friendly . Would recommend the Swift team to anyone.

12 de junho de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks Freya, Hope you are both well.

Avaliado com 5 de um total de 5 estrelas

Would recommend

What can I say these guys worked their asses of Martin in particular I would recommend to anyone to use them

14 de junho de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks you, we appreciate your custom.

Avaliado com 5 de um total de 5 estrelas

We have recently had our heavy garden…

We have recently had our heavy garden ornaments and plants moved to our daughters while we wait for our house move. The men were excellent and. Didn’t complain about how difficult it was to move such heavy ornaments.
We are waiting for our complete move and look forward to seeing the swift team again.

22 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Very pleased you were so happy with our service, thanks again.

Avaliado com 5 de um total de 5 estrelas

Fast and efficient load in and load out.

Loading up the van took just an hour. Unloading and putting everything in the correct room took 90 mins after a 165 mile trip across the country. Great work by two of the Swift team in their Luton van. Cheapest quote too. Thank you!

31 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thats great Martin, I will pass your kind words on :-)

Avaliado com 5 de um total de 5 estrelas

What a great relief

What a great relief, super fun service.
Really took the stress away. Fantastic service, polite, speedy, safe and experienced

29 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks Caroline

Avaliado com 5 de um total de 5 estrelas

Came at time they arranged very polite…

Came at time they arranged very polite and friendly service was fab even at the new property l would highly recommend swift removal service

9 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Very glad you were happy with our service, thank you for your custom.

Avaliado com 5 de um total de 5 estrelas

Dean

Swift removals Dean, Dale, and James, these three guys were amazing, very nice lads, who went the extra mile to make our move a very pleasant one especially under times a bit stressful, however I would recommend this company without question. Thank you boys.

Mike and Pam

22 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thank you Mike & Pam, Hope you are well.

Avaliado com 5 de um total de 5 estrelas

Fantastic from beginning to the end

This company was fantastic from beginning to end. From the initial contact I felt reassured that they were listening to me. Thank you too to Junior and Andy who were kind and funny while lifting my very heavy washing machine and then my piano! Highly recommend Swift Removals & Storage

22 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thank you Kirsty, appreciate the great feedback.

Avaliado com 5 de um total de 5 estrelas

professional and an absolute pleasure to deal with.

I have recently used Swift to help me move, from start to finish I found them very professional. They arrived exactly at the right rearranged time and immediately got on with moving all my families belongings with great care. Simon, Ryan, Dean and Zac were an absolute pleasure to deal with. If ever I move again they will be the first company I will call. Highly recommended.

13 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks Dean, its appreciated :-)

Avaliado com 5 de um total de 5 estrelas

Thoughtful, careful & efficient.

My 84 year old Mum was moving out of the family home where she & my Dad lived for almost 60 years. Mariusz, Andy & James were friendly, patient and careful but also worked quickly and efficiently to get everything packed up and safely transported to Mum’s new bungalow. Great service, we would thoroughly recommend them.

17 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks for taking the time to leave great feedback Sarah, glad you were so happy.

Avaliado com 5 de um total de 5 estrelas

Fantastic removals company

Fantastic removals company. They listened carefully to what was needed during loading, and were calm throughout, particularly when it was proving difficult to carry a futon up a narrow staircase from a basement room. The unloading team (a few days later) were extremely attentive and efficient. They knew that I had to deal with the move on my own (because my husband had just had surgery) and they were brilliant at moving everything exactly where I needed it. They were very careful with all of our belongings and the properties. The staff in the phone and email are also professional, helpful and polite. I would recommend Swift wholeheartedly!

10 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks Victoria, Hope you are settling in well.

Avaliado com 5 de um total de 5 estrelas

We can highly recommend Swift Removals

We can highly recommend Swift Removals. Excellent service from Ryan who initially came out and gave us the quote, to the three guys who actually moved us. We got a courtesy call the day before to make sure we were all ready and on the morning Luke, Daniel and Zac arrived punctually. Nothing was too much trouble and we were all packed up and ready to go by lunchtime. At our new house, they unpacked us with speedy efficiency. All items were delivered to the correct rooms and some items moved around once they were in a room. These guys worked really hard all day, they were polite, cheerful and very respectful. We would not hesitate to use Swift again based on the experience we have had. Thank you Swift, you made a potentially stressful day run like clockwork and a special thanks to Luke, Daniel and Zac.

9 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Great to read that you were so happy, I will pass on your great feedback to the crew.

Avaliado com 5 de um total de 5 estrelas

Need a removal company? Use these guys!

Swift removals and storage were recommended by our estate agents and were we glad for that recommendation. Mariosz & James were our Mr shifters and they were absolutely great, professional, quick and almost non stop. We had a big delay in getting the keys released and the guys didn’t leave us until 8.45pm but the same care and attention went into the unloading as the earlier loading. We have moved a lot over the years and this company was the best we have ever used. We recommend them wholeheartedly.

3 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks Kev, So glad to read you were so happy with our service, hope you are well.

Avaliado com 5 de um total de 5 estrelas

Luke and Jamie were fantastic

Moved with swift at short notice on Friday. Luke and Jamies were absolutely fantastic super friendly, helpful and amazing at moving my rather heavy boxes! Would really recommend swift and Luke and Jamie for an future moves.

3 de maio de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks Kirsty, Hope you are well.

Avaliado com 5 de um total de 5 estrelas

Efficient & smooth move

Efficient & smooth move. Many thanks to Ryan Harris, Ryan Hicks & Jamie Marks

2 de abril de 2024
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks for taking the time to leave great feedback & thank you for your custom.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais