Swiftremovals Avaliações 

398
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Mark, Shane, Tylor and Jordan did a great job of our removals. Even though we were all delayed by closure on the M5 they didn’t complain at all about working later than expected to get the job done. T... Ver mais

Avaliado com 5 de um total de 5 estrelas

Swift Removals were amazing, they were great from the start from getting a quote, planning the removal date & unpacking/lifting it taking great care from their colleagues/staff. We also had u... Ver mais

Avaliado com 5 de um total de 5 estrelas

Highly recommend Swift Removals! They made our move seamless from start to finish. The office team made booking so easy, even when our dates changed. On moving day, the crew was lovely, incredibly car... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really great removals service. Managed to fit us in very last minute when it was extremely busy in August. Nothing was too much or a problem even the parking on our terraced street with two vans. Cal... Ver mais

A empresa respondeu


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

398 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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4,5

Todas as avaliações

(398)

29 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service from Swift Removals.....

We used Swift Removals for our recent move, having used them successfully only 8 months previously for our previous move. Their service was excellent from the quotation process, the delivery of packing materials and most critically, on the moving day itself. The team of Ian, Dave and Ryan were excellent all day, positive, cheerful and just got on with the task of clearing one house and settling us into our new property. Both properties had some awkwardnesses and they tackled them without complaint. We had also had to use their storage facilities for a couch which would not fit into our previous (temporary) home, and the couch was returned in excellent condition as part of the move.
Many thanks for an excellent service all in and we would happily recommend Swift Removals to others needing to move.

3 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very professional service

Very professional service from the first telephone conversation, through quotation, moving advice and, finally, the actual move. Ryan and Jeremy was great doing the quotation and a continual help throught the process. Ian and Dave, plus their various helpers, were brilliant on packing and moving days. Thoroughly recommended!!

7 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A fantastic company and a great moving…

A fantastic company and a great moving experience for us. The team (Chris, Oscar, Dan) that helped us move were efficient and careful with our belongings. Highly recommend.

28 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5* service

Swift did an excellent job with our move in March. Chris E and Tony were so friendly and efficient and everything was moved safely and quickly. Couldn't recommend them enough, and will use again in the future

21 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Guys Swift Removals

Great Guys... Quick and efficient nothing too mucj to ask.

All in all a great service for a reasonable price.

Keep up the good work and would certainly reccomend anytime.

Thanks

11 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

To all the crew members who…

To all the crew members who participated in the 3 day removal from Mill House Usk to Honeywell Crescent Abergavenny between 10th and 14 th April - you were brilliant ! Thanking you for making a difficult move easy and for being so courteous and helpful and all with a bit of humour thrown in .
We can’t thank you enough !
Peter and Gloria

14 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely wonderful, would highly recommend

They were professional, efficient and extremely pleasant. The gents all had a wonderful sense of humour and went above and beyond to help when things were getting on top of us. Their packing was absolutely superb and not one item was damaged. They even helped the elderly lady who was moving out of our new house to pack things in to her car. We would recommend Swift to anyone who is looking to move.

31 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great experience from start to…

A great experience from start to finish.
Very competitive quote which included boxes.
The team moving is turned up promptly and were both reassuring and professional in the way they sorted the contents of the house and the way they packed it.
Took two sessions to pack and delivered promptly on the next day as planned.
We have no hesitation in recommending this company for a house move.

25 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We've had Rich and Chris today

We've had Rich and Chris today. They were brilliant. No suprise they are called Swift. They were fast and efficient. They moved our 4 bedroom house and they have carefully moved stuff to the rooms where instructed. It was an easy day. They gave us a very competitive price too. Highly recommend.

14 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Polite and efficient

Polite, efficient and careful movers who arrived early and completed the job quicker than I could have imagined. Would highly recommend, Luke and Simon were a great crew.

4 de abril de 2025
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thank you Howard, I will pass onto Luke & Simon :-)

Avaliado com 5 de um total de 5 estrelas

Swift Removals & Storage - Excellent

Swift Removals and Storage gave a first-class service, from the moment of my enquiry to the delivery of the last box in my new home. They answered all my questions thoroughly and immediately and were professional, helpful and (true to their name) swift.

On the day of the removal, Chris B and Tony were superb. Friendly and incredibly hard-working - nothing was too much trouble. I felt confident that I was in two safe pairs of hands’. My move was pain-free and every item delivered in perfect condition, exactly where I needed it to be.

I would thoroughly recommend.

28 de março de 2025
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thank you soo much Jenny, we really appreciate your custom. Hope you are well :-)

Avaliado com 5 de um total de 5 estrelas

the whole experience from booking to…

the whole experience from booking to actual move was second to none. Richard and Jason were efficient, and quick.
the whole experience was very good. from bookiing to delivery.
highly recommend
Beryl Wise

24 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid trusting these people

Avoid trusting these people, paid deposit, had to change date by one week, they kept deposit and cancelled second date with only a week left. I have used them before but no loyalty and dont care,

7 de março de 2025
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Hi Alison, I'm sorry I have only just seen this to respond.
I'm sorry you feel this way however unfortunately you knew the deposit was non refundable as it secured your specific date that we then turned away multiple customers for. Before taking your booking we even told you it was at your risk and you would loose your deposit if the date changed. We then sent you multiple correspondence confirming this .
The week you were moving was particularly busy as it was the last week in March with the stamp duty due to go up on 31st of March.
I really fail to see how you can leave us a bad review based on this when we were so clear & honest with you through the whole process :-(.

Avaliado com 2 de um total de 5 estrelas

Awful and traumatic experience

We paid for packing the house up and day 1 wen5 well with things being bubble wrapped then they ran out and on day 2 came back with just sheets of paper! I had quite a lot of China to be wrapped and needless to say on opening some boxes damage had.occurred! They even had the cheek to use my curtains in so boxes for wrapping and mine and my husbands clothes!! The wrapping was appalling. Unfortunately because we didn't find most of the breakages until after 7 days they didn't want to know! We are still wading through some boxes month later with lots of things still to be found. The boxed have been used several times so there is no telling what's in each with all the writing over them! We are thoroughly disappointed with them (although most of the crew were great) they didn't have the materials to work with and were a man down on removal day which meant extra work for the others and took longer to offload.
I would never recommend them to anyone the way we have been dealt with. They don't seem to care once you've paid up!

6 de fevereiro de 2025
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Dear Susan,

Thank you for the review , i'm very sorry that you were not entirely satisfied with our service. We take all feedback very seriously.

Yes unfortunately our insurers are very specific with your notification period for claims being 7 days.

I can see from your file you said that damages were a baking dish, a desert dish & a soup bowl, it also shows that we also paid you the £63.00 that you asked for irrespective of the 7 day claim period ? Im not sure what more we could have done?

Your crew were a very experienced crew that get great feedback. I will speak to them for feedback on Monday & revert back to you.

We appreciate your custom & apologize if you feel we could have done better on this occasion.

Kind Regards
Danny

Avaliado com 5 de um total de 5 estrelas

What a great experience- Swift took all…

What a great experience- Swift took all the anxiety out of our house move.
Professional, friendly and efficient.
It started off with a no nonsense quote, all the packing materials and boxes you would ever need.
On the day, two vans arrived, Dalian and Mark were the guys to move us and they were awesome.
They arrived early, went above and beyond- organised us when we clearly were not.
Without their help, we would’ve had a hideous time - these guys made difficult easy - and all with professionalism, politeness and a smile.
We cannot recommend this service highly enough.

21 de março de 2025
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thank you Darryl, we appreciate the great feedback :-).

Avaliado com 5 de um total de 5 estrelas

Moving house made easy (er)

Mark tirelessly packed for us the day before,
Dean and Jay moved us the next day.
Between them they made moving far less stressful as it could be, many thanks guys

17 de março de 2025
Avaliação não solicitada
logotipo da Swiftremovals

Resposta da Swiftremovals

Thanks Richard, we appreciate your custom. I will pass on your kind words to the crew.

Avaliado com 5 de um total de 5 estrelas

Great experience with the guys

Great experience with the guys - who took the stress out of what is a stressful day. They worked quickly and carefully, they communicated excellently with us and they were just really great guys.
Highly recommend.
Rich, Chris and Andy were fabulous.

7 de março de 2025
Avaliação não solicitada

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