Extremely easy to rent a unit , access to unit is made easy with the app, facilities always clean and tidy as well as secure. Having bathroom facilities there is also very handy ! 2nd time I have ren... Ver mais
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Veja o que dizem as avaliações
Awesome facilities, highly recommend. We used swift to store all our belongings in between the selling and buying of our new home. The process was seamless and easy all thru the app. When wan... Ver mais
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Clean facilities, easy access. If I ever never storage again I will be back. Thank you
A empresa respondeu
What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... Ver mais
A empresa respondeu
Detalhes da empresa
- Garagem
- também em
- Armazenamento de trailers
- Depósito
- Depósito de registros
- Garagem de Barcos
- Garagem de Carros
Sobre Swift Storage
Escrito pela empresa
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Escrito pela empresa
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Informações de contato
4,6
Excelente
555 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Excellent customer service
Clean facilities
30 de maio de 2026
Avaliação não solicitada
Understanding my situation and sending…
Understanding my situation and sending regular sms & email reminders was great for me.
24 de maio de 2026
Very user friendly easy to sort booking…
Very user friendly easy to sort booking in and check out
30 de maio de 2026
Avaliação não solicitada
Great storage facility
We are very happy with our experience with this storage place in Redland Bay East, on the Business Park. We had a reduced rate/special for the month we stored our belongings there. The booking was easy, and any queries we had, it was answered promptly.
The unit was clean and a good size, and to access the unit was easy and secure. The use of the app is fantastic. We would definitely use this place in the future if we need storage.
25 de abril de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you so much for the wonderful feedback! We're really pleased your experience at Redland Bay East was a positive one from start to finish. It's great to hear the booking process was smooth, your queries were handled quickly, and that you found the unit clean, secure, and easy to access. We're big fans of the app too! We'd love to welcome you back whenever you need storage again — thanks for choosing Swift Storage.
Very good and easy to get into your…
Very good and easy to get into your storage lots of room well look after camars all round witch maks it very safe
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Swift Storage
Thank you for the great review! We're glad to hear access has been easy and that you feel safe knowing the cameras have you covered. We take security seriously across all our facilities, so it's wonderful to hear it's making a difference. We look forward to continuing to look after you!
Very modern,easy to use
Very modern,easy to use, no messy locks and keys, very happy
15 de abril de 2026
Resposta da Swift Storage
Thank you for the great feedback! We're really glad you're enjoying the modern, keyless experience — it's one of our favourite features too. Happy to have you with us!
Swift storage Redland Bay west
easy setup process using the App, easy access for all vehicles, support was prompt and friendly overall a great experience renting a shed short term.
30 de abril de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you for the wonderful feedback! We're glad the app made setup a breeze and that access worked well for you at our Redland Bay East facility. It's great to hear our team were prompt and friendly when you needed support. We hope the short-term rental ticked all the boxes and we'd love to have you back whenever you need storage again!
Rude
The girl that manages this place is so rude, I would never go back there again.
13 de julho de 2025
Avaliação não solicitada
Resposta da Swift Storage
Thank you for your feedback. We're sorry to hear you had a negative experience. We do want to make sure we address this properly — as our facilities are unstaffed with our team supporting customers remotely, we want to ensure this review has been left for the right business. If you could reach out to us directly, we'd be happy to look into this further and make sure your concerns are heard.
The facility is based in a great…
The facility is based in a great location, has great easy to manoeuvre vehicles, trailers, and everything else you need for storage..
The facility is well protected with great servelance, with easy access..
The storage sizes are very well spaced, very clean, and good height and width..
17 de abril de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you for the fantastic review! We're so pleased to hear our Bundaberg facility ticked all the boxes — from the location and easy access through to the size, cleanliness and security of the units. We'll pass your kind words on to the team. We look forward to continuing to look after you!
Great facility breeze to enter and…
Great facility breeze to enter and exit,prompt service from staff return your calls straight away,easy to hire extra sheds when needed if available in the complex and very accommodating to allow you to get one in the location near existing sheds you may already have on hire.
14 de abril de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you for the wonderful feedback! We're really glad to hear access at our Hervey Bay facility has been a breeze and that our team have been prompt and responsive when you've needed them. It's also great to know the flexibility around hiring additional units nearby has worked well for you — we always try to make that as easy as possible. We look forward to continuing to look after you!
Great storage facility
Easy online booking with good storage options and pricing. The facility was perfect for our needs with hassle free access using the app.
Overall a great service experience. Thank you!
13 de abril de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you so much for the lovely feedback! We're really glad the booking process was smooth and that the app made access easy for you. It's great to know the facility ticked all the boxes — we'll pass your kind words on to the team. We look forward to continuing to look after you! 😊
easy to set up
easy to set up, secure and very accommodating on moving out if a few days' notice is given
10 de abril de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you for the great feedback! We're pleased the setup was easy and that you felt secure with us. We always aim to be as flexible as possible when life changes, so it's wonderful to hear the move-out process worked well for you. Wishing you all the best, and hope to see you again if you ever need storage in the future!
The new storage facility at Gympie
The new storage facility at Gympie was great for my needs, great location, easy access, clean and choice of sizes.
The team were very friendly and helpful. When I need more storage, I would go there first.
9 de abril de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you so much for the wonderful review! We're thrilled the Gympie facility ticked all the boxes — location, access, cleanliness and size options. It's especially lovely to hear the team made a great impression too. We'll be sure to pass your kind words on to them! We'd love to have you back whenever you need storage again. 😊
Delays in booking and getting access to the unit
Something is off with the billing system. You can book a start date from their website, but for some reason, until they have taken the money from your account, the unit is not accessible. It happened twice, where I booked the property, showed up on the site, on the move in day, only to find the billing was not completed, and the unit access was not configured, even though I booked it on their website. There is also no 24x7 support to call on weekends. Once that was sorted (by about 2 days delay), I was then able to access it, with no issues.
So don't show up at the unit, hoping to access it until you get that text message, and the app is updated. The booking date on your form means nothing until Swift sends that details.
While Swift claims they have 24x7 phone support, that is not true. I showed up, couldn't access the unit, called the support, only to find an offshore support team that only helps with access to the building once Swift has taken the billing. They tried to call the Flagstone facility (around 7am on a Sunday morning to sort out the billing, no one was available).
5 de abril de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you for taking the time to share this feedback, and we're truly sorry for the frustration this caused — especially arriving on move-in day to find your unit wasn't ready. You're right that access is only activated once payment is confirmed, and we understand how confusing that can be when a booking date has already been selected. We're actively working to make this clearer during the booking process so customers know what to expect. We also want to let you know that we do have 24/7 phone support available, so if you ever find yourself in this situation again, please don't hesitate to call us and we'll get it sorted straight away. We're glad everything has been smooth since and hope to continue looking after you!
Great storage option
So easy to apply, use and exit. Great customer support. Super clean facility and very secure.
6 de abril de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you for the fantastic review! We're so glad the whole experience — from signing up to moving out — was smooth and straightforward. It's wonderful to hear you felt well looked after, and that our Toowoomba facility met the mark on cleanliness and security. We really appreciate you taking the time to share this. Hope to see you again whenever you need storage! 😊
The location of the unit suited my…
The location of the unit suited my needs. It is secured and good access hours. Were no power sockets in my unit. The app is okay but a little annoying to open the unit when the pop up "locate unit" interferes with opening the unit after first opening. You need to learn this with no one to show you. The staff work remotely to assist and gave me a good deal and helpful support
2 de abril de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you for the detailed feedback — we really appreciate it! It's great to hear our Redland Bay facility ticked the boxes on location and security, and that our remote team were able to look after you. We hear you on the app experience — the 'locate unit' pop-up can catch new users off guard, and we'll make sure that feedback reaches the right people. We're always looking to make things easier, so this is really valuable. Hope the experience continues to be a smooth one for you!
Easy to use and great customer service
Had my unit for a couple of years, was easy process to change to larger unit, customer interaction and service was great. Only neg feedback is would be good to have the hallway door hold back clips reinstalled after they obviously fell off, I had to buy door stops this week to hold back the doors so the removalist could move items without opening the door every time they walk through as very annoying and time consuming.
25 de março de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you for the lovely feedback Rochelle and for being with us for a couple of years!
Regarding the hallway door – this is a fire door and unfortunately cannot be held open due to safety compliance. We're sorry for the inconvenience.
Very good
Very good. Quick access to site and good security there. Plenty of room to manoeuvre into bays
5 de março de 2026
Avaliação não solicitada
Resposta da Swift Storage
Thank you so much for the kind words Steve! We're really pleased the access and security hit the mark. We'll make sure our team hears this. See you next time!
Resposta da Swift Storage
Thank you for the kind words Callum. We work hard to keep the complex well maintained, so it's great to hear that comes through. See you next time.
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