Customer service was great and very helpful when needed. The Bluetooth system was surprisingly pain free to use. The driveway could be a little wider especially when multiple vehicles are accessing th... Ver mais
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Veja o que dizem as avaliações
Extremely easy to rent a unit , access to unit is made easy with the app, facilities always clean and tidy as well as secure. Having bathroom facilities there is also very handy ! 2nd time I have ren... Ver mais
A empresa respondeu
Awesome facilities, highly recommend. We used swift to store all our belongings in between the selling and buying of our new home. The process was seamless and easy all thru the app. When wan... Ver mais
A empresa respondeu
What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... Ver mais
A empresa respondeu
Detalhes da empresa
- Garagem
- também em
- Armazenamento de trailers
- Depósito
- Depósito de registros
- Garagem de Barcos
- Garagem de Carros
Sobre Swift Storage
Escrito pela empresa
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Escrito pela empresa
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Informações de contato
4,6
Excelente
556 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Swift Storage
Hi Violet,
Thanks so much for the kind words! We're glad to hear the process was easy for you — that’s exactly what we aim for. If you ever need anything, we're here to help!
The Swift Storage team
Trying to find the unit.
Trying to find the unit.
Having to use an app to access the unit. Just very pain full.trying to move thing into the unit and every door you enter you have to have your phone in the other hand
23 de maio de 2025
Resposta da Swift Storage
Hi Jeanelle,
Thanks for taking the time to leave a review. We're sorry to hear the app-based access felt frustrating during your move-in. While the app is designed for security and convenience, we understand it can be a bit tricky when your hands are full. We really appreciate the feedback and will pass it on to our team as we continue improving the experience.
If there's anything we can do to make things easier moving forward, please don't hesitate to reach out — we're always here to help.
The Swift storage team
Great locations
Great locations. Easy access via app so no padlocks needed. Secure. And the pricing is very competitive! Staff are a pleasure to deal with.
16 de maio de 2025
Resposta da Swift Storage
Hi Michael,
Thanks so much for the kind words! We're thrilled to hear you're enjoying the convenience of app access, our competitive pricing, and secure facilities. Our team always aims to make things as smooth and stress-free as possible, so it’s great to hear that’s been your experience. If you ever need anything, we’re always here to help!
The Swift Storage Team.
First it was mix up with storage…
First it was mix up with storage suburbs then prices but Leigh was on the ball to fix it pretty quick
20 de maio de 2025
Resposta da Swift Storage
Hi Melanie,
Thanks for your review! We're sorry to hear there was a mix-up at the start, but glad Leigh was able to jump in and sort things out quickly for you. We’ll be sure to pass on the shoutout! If you need anything else, we’re always happy to help.
The Swift Storage Team
Resposta da Swift Storage
Hi Nick,
Thank you for the kind words.
The Swift storage Team
The online booking system worked…
The online booking system worked perfectly. We booked a flagstone facility, then changed it to Jimboomba. The lock didn't open, so we were changed to a second locker, all while on the phone with a representative. Her service was exceptional.and the refund from Flagstone was Done yesterday
24 de maio de 2025
Resposta da Swift Storage
Hi Allan,
Thanks so much for your review! We’re glad to hear the online booking process went smoothly and that our team could quickly help with the switch and locker access. It's great to know the refund was sorted and you felt supported throughout — we’ll be sure to pass on your kind words to the team. If you ever need anything else, we're just a call away!
The Swift Storage Team
Great Storage in Bundaberg
Easy app to download and use whilst at unit
Making it a smooth contactless way to access our storage space.
Complex and toilet area was well maintained, clean and tidy.
Being able to use a trolley was great.
Would recommend Swift Storage Bundaberg to anyone wanting extra space
14 de maio de 2025
Resposta da Swift Storage
Hi Fiona,
Thanks so much for the lovely review! We're thrilled to hear the app made access easy and that you enjoyed the clean, well-maintained facilities at Swift Storage Bundaberg. It's great to know the trolleys came in handy too! We really appreciate the recommendation — if you ever need anything, we're here to help.
The Swift Storage Team
Seamless, Clean and Technologically Advanced
Swift Storage provides seamless, clean and technologically advanced storage options that have been fantastic and easy to use for my business over the years when required. I would definitely recommend Swift Storage to anyone who needs this type of service.
27 de abril de 2025
Resposta da Swift Storage
Hi Zachary,
Thank you so much for the fantastic feedback! We're so glad to have been able to support your business over the years with clean, seamless, and tech-friendly storage solutions. Your recommendation means a lot to us, and we're always here if you need anything in the future.
The Swift Storage team.
Everything is great
Everything is great, Easy system to use, Assistance on Ph is always fantastic.
16 de maio de 2025
Resposta da Swift Storage
Hi Kurt,
Thanks so much for the great feedback! We're glad to hear you're enjoying the system and that our phone support has been helpful. We’re always here if you need a hand with anything!
The Swift Storage Team
Absolutely recommend to anyone to use…
Absolutely recommend to anyone to use Swift Storage. Great customer service and very quick and easy to answer any questions you may have.
Easy to download app and access your storage shed all with your phone. My 3yo daughter said it was magic as you just press a button on your phone to open and close gates and open and lock your shed. Great service
12 de maio de 2025
Resposta da Swift Storage
Thank you Tina for the lovely review! We're thrilled to hear you found the process quick and easy—and we absolutely loved your daughter’s comment about the "magic" button. That’s exactly the experience we aim for! If you ever need anything, we're just a message away. Thanks again for choosing Swift Storage 😊
Monthly price increases too much.
The storage units are clean and accessible at all times which is great. However there have been two rate increases in the last 7 months.
The first increase from $550 to $565 was tolerable, but now the price is going up again to $615.85! I feel this is way too much and unfair especially given the current economic situation.
25 de abril de 2025
Resposta da Swift Storage
Hi Robin,
Thank you for your feedback — we really appreciate you taking the time to share both the positives and your concerns. We're glad to hear you've found the units clean and easily accessible, as we work hard to maintain high standards for all our customers.
We completely understand that price increases can be frustrating, especially in the current economic climate. We’ve only implemented changes when absolutely necessary due to rising operational and maintenance costs, and we always aim to give as much notice as possible.
That said, we value your loyalty and would love chat further to see how we can help. Please reach out to our team directly anytime.
Warm regards,
The Swift Storage Team
Resposta da Swift Storage
Hi Timothy,
Thanks so much for the review! We're glad to hear you found the app easy to use — that’s exactly what we aim for. If you ever need anything, we’re always here to help!
Warm Regards,
The Swift Storage team
Yesterday I had to move my things from…
Yesterday I had to move my things from my unit. I booked and paid for a storage unit with your company on the 16th May.
When I arrived to the premises My app worked with the entry of the yard, and exit.
My unit sounded like it unlocked and the light went from red to green but I couldn't open the roller door. I also tried the trolley bay and the same thing happened. I rang the 24/7 help line and they tried to reboot the lock but didnt work. I was told that they would ring the manager of the yard so they could fix the situation. I was at the yard for an hour and didnt here back so I drove home.
I rang the 24/7 back and was told they couldnt get hold of the manager and gave me a number to follow this up with the manager myself. The number I got put me straight back to the 24/7 line.
I have had to take my things to my daughters house for now, as I couldnt really afford to book another company, This has not been a good experience for me. Could I please cancel my unit and get a refund as I could not even get into it. This would be much appreciated. Thank you.
My booking was at 6 Southlink Dr, Bakers Creek Qld 4740. My unit 419
Ive paid $245 and my Inv. #MACK000032
Kind Regards
Anna
14 de maio de 2025
Resposta da Swift Storage
Hi Anna,
Thank you for taking the time to share your experience, and we're truly sorry for the inconvenience and frustration this has caused. This is far from the standard we aim to provide.
We’ve pushed this further into our team as a priority to investigate what went wrong with your unit access at our Southlink Dr site. We completely understand how disappointing this must have been—especially after organising your move and arriving to find the unit inaccessible.
We've also flagged your refund request and are currently reviewing this with the relevant team. Someone will be in touch with you directly to resolve this as quickly as possible.
Thank you again for your patience, and we’ll be doing everything we can to make this right.
Warm regards,
The Swift Storage Team
very bad always have trouble through…
very bad always have trouble through the gate . lockers are had tk open
10 de maio de 2025
Resposta da Swift Storage
Hi Kerri,
We’re really sorry to hear you’ve been having ongoing trouble with the gate and your locker access. That’s definitely not the experience we want any of our customers to have. We’ve escalated this to our technical team to investigate further and make sure everything is working as it should.
If you're still having issues, please don’t hesitate to contact our support team directly so we can get it sorted for you as soon as possible. We really appreciate your patience and feedback—it helps us improve.
Warm regards,
The Swift Storage Team
Easy to set up
Easy to set up. Easy to use. Lots of security including an app to enter and cameras. Perfect
15 de maio de 2025
Resposta da Swift Storage
Hi Michael,
Thanks you so much for the great review! We're so glad to hear the setup was easy and that you're loving the app and security features. That’s exactly what we aim for — simple, safe, and stress-free storage. If you ever need anything, please feel free to contact our team!
The Swift Storage team
Everything is easy to use on the app
Everything is easy to use on the app, location of trolleys for transporting boxes to units is really helpful
9 de maio de 2025
Seen that I have only got my room today…
Seen that I have only got my room today I’ll give you a better review in a couple of months
12 de maio de 2025
Resposta da Swift Storage
Thanks for the review, Don! We appreciate you taking the time to leave some early feedback. We hope everything continues to go smoothly, and we look forward to hearing your thoughts in a couple of months. If there’s anything we can assist with in the meantime, just let us know!
Easy and inexpensive :)
So easy to set up my storage unit and manage it with the app on my phone. Love it! Congratulations Swift!
12 de maio de 2025
Resposta da Swift Storage
Thanks for the awesome review, Mac! We’re so pleased to hear how easy it was to set up and manage your unit with the app. Love that you’re loving it—thanks for the kind words and for choosing Swift Storage Hervey Bay!
Easy and quick sign up and find what I…
Easy and quick sign up and find what I needed for the meantime
Thank you
8 de maio de 2025
Resposta da Swift Storage
Thanks for the 5 stars, KL! We’re glad the sign-up process was quick and easy, and that you found exactly what you needed. Appreciate you choosing Swift Storage – Redland Bay East!
Resposta da Swift Storage
Thank you for the five-star review, Helen! We’re glad to hear you appreciated the ease of entry, the size of the covered bay, and the security of the facility. Great to have you storing with us—thanks for the lovely feedback!
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