Customer service was great and very helpful when needed. The Bluetooth system was surprisingly pain free to use. The driveway could be a little wider especially when multiple vehicles are accessing th... Ver mais
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Veja o que dizem as avaliações
Extremely easy to rent a unit , access to unit is made easy with the app, facilities always clean and tidy as well as secure. Having bathroom facilities there is also very handy ! 2nd time I have ren... Ver mais
A empresa respondeu
Awesome facilities, highly recommend. We used swift to store all our belongings in between the selling and buying of our new home. The process was seamless and easy all thru the app. When wan... Ver mais
A empresa respondeu
What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... Ver mais
A empresa respondeu
Detalhes da empresa
- Garagem
- também em
- Armazenamento de trailers
- Depósito
- Depósito de registros
- Garagem de Barcos
- Garagem de Carros
Sobre Swift Storage
Escrito pela empresa
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Escrito pela empresa
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Informações de contato
4,6
Excelente
556 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
You’re amazing
9 de abril de 2025
Resposta da Swift Storage
Thank you for the five-star review and the kind words, Akram! We’re thrilled to hear that you think we’re amazing. At Swift Storage, we’re committed to providing exceptional service, and it’s great to know that we’re hitting the mark. We appreciate your feedback and are glad to have you as a customer. Thanks for choosing Swift Storage!
Awesome customer service and excellent…
Awesome customer service and excellent service overall thanks swift storage
12 de abril de 2025
Avaliação não solicitada
Resposta da Swift Storage
Thank you for the wonderful review, Chrissy Anne! We’re delighted to hear that you experienced awesome customer service and found our overall service excellent at Swift Storage - Bundamba. We strive to provide the best possible experience for our customers, and your feedback is a fantastic affirmation of our efforts. Thanks for choosing Swift Storage and for taking the time to share your positive experience!
Incredibly helpful Head of Digital
Incredibly helpful Head of Digital, clean premises, and high tech.
28 de março de 2025
Resposta da Swift Storage
Thank you for the five-star review, Alysse! We’re thrilled to hear that you found our Head of Digital incredibly helpful and our premises at Swift Storage - Willawong clean and high-tech. We strive to provide a top-notch experience for all our customers, combining great service with state-of-the-art facilities. Your feedback is greatly appreciated, and we look forward to continuing to serve you with the same high standards. Thanks for choosing Swift Storage!
No hassles
No hassles, everything worked the way it was supposed to.
8 de abril de 2025
Avaliação não solicitada
Resposta da Swift Storage
Thank you for the five-star review, Ken! We’re delighted to hear that everything at Swift Storage - Redland Bay (West Centre) worked exactly as it should, without any hassles. Ensuring a smooth and efficient experience for our customers is a top priority for us, and it’s great to know that we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!
Swift Storage Hervey Bay
Swift Storage Hervey Bay. Service like no other. Always are very happy to help.
If I could please make a suggestion though. I accidentally locked my phone and keys in my storage unit, with no way of contacting anyone as I was on my own, outside of operating hours. I did leave a voice message on a nice couples phone that she called the phone number in the gate. Left a message, and they left. I waited 3.5 hours for someone to come and help. Cars came and went, no one asked if I was ok. I ended up leaving my locked car and my phone and keys in a locked shed. And walked back to where I was staying 1.4km up a hill. I have health issues so this didn’t help. I arrived back and used a friends phone to call, only to be told am I at the gate because now I was locked out, it can be done remotely and long story short I got everything back. I had to use a friends phone and get them to drop me back there.
My point is for someone on their own like myself, it would be ideal to have someone available. I’m not sure how often you check cameras etc but you would have seen me walking around as there was nowhere to sit or to get some water as it was over 32 degrees that day.
I didn’t know phone numbers so I couldn’t walk to the service station and get them to call someone.
Just my opinion that’s all. It was my stupid fault.
It all worked out in the end.
Thank you for your fantastic service.
Blessings
5 de abril de 2025
Avaliação não solicitada
Resposta da Swift Storage
Dear Marica,
Thank you for your review and valuable feedback. We apologise for the inconvenience you experienced when you locked your items in your unit. Your suggestion for readily available assistance is well-received, and we’re reviewing our emergency response procedures to better serve our customers, especially after hours.
Thank you for acknowledging our service despite the difficulties. We’re committed to improving and ensuring a smoother experience for all. Please feel free to contact us if you need further assistance.
Excellent Service
30 de março de 2025
Resposta da Swift Storage
Thank you for the five-star review, Ken! We’re thrilled to hear that you experienced excellent service with us. At Swift Storage, we strive to provide the highest quality service to all our customers, and it’s wonderful to know that we’ve met your expectations. Thanks for choosing Swift Storage and for taking the time to share your positive feedback!
It was so easy and simple and all done…
It was so easy and simple and all done on on line, would recommend to anyone
3 de abril de 2025
Resposta da Swift Storage
Thank you for the five-star review, Brendan! We’re delighted to hear that you found our online process easy and simple at Swift Storage - Bundaberg. We aim to provide a seamless experience for all our customers, and your recommendation means a lot to us. Thanks for choosing Swift Storage and for taking the time to share your positive experience!
Worst storage place I've gone through…
Worst storage place I've gone through waited a week to get my codes and then still couldn't access my storage shed didn't use it and they were not helpful at all didn't even get a refund for a shed I couldn't use
1 de abril de 2025
Avaliação não solicitada
Resposta da Swift Storage
Hi Toni,
We’re truly sorry to hear about your frustrating experience at Swift Storage - Beenleigh. We apologise for any confusion and inconvenience caused. Unfortunately, it appears there was an issue with the contact information provided, as the mobile number entered was incorrect, which prevented the access codes and instructions from reaching you promptly. We understand how critical timely access is and regret that this impacted your experience negatively.
Please reach out to us directly at hello@swiftstorage.com.au so we can address this matter appropriately, discuss possible resolutions, and ensure that your concerns are handled to your satisfaction.
Thank you for bringing this to our attention, and we hope to resolve this issue swiftly.
Very efficient set up
2 de abril de 2025
Resposta da Swift Storage
Thank you for the five-star review, Jo! We’re pleased to hear that you found our setup at Swift Storage - Rockhampton to be very efficient. We strive to provide a streamlined and convenient service for all our customers, and it’s great to know that we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!
Resposta da Swift Storage
Thank you for the five-star review, Kristy! We’re glad to hear that you found our self-service features to your satisfaction and that you felt your belongings were secure at Swift Storage - Yeppoon. We strive to provide a convenient and efficient experience for all our customers, and it’s great to know that our system worked well for you. Thanks for choosing Swift Storage!
Swift Storage have been incredible
This company have been incredible. The facility at Burpengary is super secure, clean & completely dry despite the inundation of rain we’ve endured.
The staff although illusive are quick to respond to messages. I would definitely recommend them & would use again.
29 de março de 2025
Resposta da Swift Storage
Thank you for the outstanding review! We’re thrilled to hear that our Swift Storage - Burpengary facility has met your expectations with its security, cleanliness, and resilience during the recent heavy rain. We’re also glad to know that our team’s responsiveness has been helpful to you, even if they are not always visibly on-site. Your recommendation and willingness to use our services again mean a lot to us. Thank you for choosing Swift Storage, and we look forward to serving you in the future!
Great experience.
The unit was easy access, clean and overall a great fuss free experience. Toilet was always clean. No water got into the unit throughout the floods. The app was easy to use and I would definitely use again if needed.
1 de abril de 2025
Avaliação não solicitada
Resposta da Swift Storage
Thank you for the fantastic review, Nicole! We’re delighted to hear that your experience at Swift Storage - Bundaberg was fuss-free, from the easy access to the cleanliness of the facilities, including the toilet. It’s great to know that the unit remained secure and dry, even during floods. We’re also pleased that you found our app user-friendly and would consider using our services again. Your satisfaction is our top priority, and we look forward to serving you in the future. Thanks for choosing Swift Storage!
Hi Michael here just wanted to say…
Hi Michael here just wanted to say thanks again to Swift storge I really appreciate your service and time.u put in to keep me.and other members update on our personal stuff and storge. Was always clean and tidy.we will use u guys again in the future.and we let all families and friends that u are a number one storge.have a wonderful day and many years.to come your sincerely Michael Bennion
15 de agosto de 2024
Avaliação não solicitada
Resposta da Swift Storage
Thank you so much for the five-star review, Michael! We truly appreciate your kind words and are delighted to hear that you valued our service and the cleanliness of our facilities at Swift Storage - Jimboomba. Keeping our customers informed and their belongings secure is a top priority for us. It’s wonderful to know that you would choose us again and recommend us to your family and friends. We look forward to serving you in the future. Have a fantastic day and thank you for being such a valued member of our community!
Resposta da Swift Storage
Thank you for the five-star review, Mark! We’re glad to hear that you find our system at Swift Storage - Rockhampton to be great and working well. We appreciate your straightforward feedback and are pleased that our services met your expectations. Thanks for choosing Swift Storage!
Easy Access
We enjoy the easy access and not worrying about keys to access our storage unit. Facility is always clean and appreciate being able to use the trolleys.
21 de março de 2025
Resposta da Swift Storage
Thank you for the wonderful review, Stephanie! We’re thrilled to hear that you enjoy the easy access and keyless entry at our facility. It’s great to know that the cleanliness and availability of trolleys add to your positive experience. We strive to provide convenience and high standards for all our customers, and we’re delighted that you appreciate these aspects. Thanks for choosing Swift Storage and for sharing your feedback!
Christine was very helpful
Christine was very helpful, made it easy for me to understand and made it easy for me. the storage shed was clean and easy to get too.
22 de março de 2025
Resposta da Swift Storage
Thank you for the five-star review, Joann! We’re delighted to hear that Christine was able to assist you effectively, making everything easy to understand and manage at Swift Storage - Burpengary. It’s wonderful to know that the cleanliness and accessibility of your storage shed met your expectations. We pride ourselves on providing excellent customer service and a top-notch facility. Thanks for choosing Swift Storage and for taking the time to acknowledge Christine’s efforts!
Customer service was 110%
26 de março de 2025
Resposta da Swift Storage
Thank you for the glowing review, Linda! We’re thrilled to hear that you received 110% customer service at Swift Storage - Beenleigh. Our team is dedicated to exceeding expectations and it’s wonderful to know we’ve achieved this with you. Thanks for choosing Swift Storage and for taking the time to share your experience!
Resposta da Swift Storage
Thank you for the five-star review, Cindy! We’re pleased to hear that you found the access and exit at Swift Storage - Burpengary to be easy. We strive to ensure our facilities are convenient and user-friendly for all our customers. Thanks for choosing Swift Storage and for taking the time to share your positive experience!
So close to home
So close to home, fantastic security and not a padlock to be seen.
25 de março de 2025
Resposta da Swift Storage
Thank you for the five-star review, Martine! We’re delighted to hear that you appreciate the convenient location of Swift Storage - Beenleigh, our robust security measures, and the ease of our padlock-free system. Ensuring the safety and convenience of our customers is a top priority for us. We’re glad to meet your storage needs so effectively. Thanks for choosing Swift Storage and for sharing your positive experience!
Booking online was easy enough
Booking online was easy enough. The app was pretty easy to follow and make work to find the units and entry and exit to the site. Nice units with automatic lighting.
Would be nice if you could pay by the week rather than having to pay by a full month, even if you only need the unit for a few days into a month.
25 de março de 2025
Resposta da Swift Storage
Thank you for your four-star review, Jill! We’re glad to hear that you found the booking process online and our app user-friendly, and that you appreciated the features of our units at Swift Storage - Hervey Bay. Your feedback about the payment options is invaluable, and we will consider the possibility of offering more flexible payment terms to better meet our customers’ needs. We’re always looking to improve and truly appreciate your suggestion. Thanks for choosing Swift Storage!
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