I rarely leave negative reviews, but my experience with SwipeMetal was an absolute disaster from start to finish. First off, their turnaround time is an absolute joke. It took almost a month just... Ver mais
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Veja o que dizem as avaliações
I had contacted Swipe Metal and shared my vision and designs with them. They had designed a mock template swiftly and awaited my approval, there was a few minor OCD details that I needed fixing and th... Ver mais
Swipe Metal took my plain, forgettable debit card and turned it into a genuine conversation starter. Their luxury metal cards are sleek, brilliantly designed, and feel just as premium as they look. Ev... Ver mais
Absolutely amazing. I have not worked with a company so personal so fast with this level of quality. I needed an urgent urgently for a meeting, and it was done in a day. Where I had issues with my own... Ver mais
Detalhes da empresa
Escrito pela empresa
SwipeMetal is a UK specialist manufacturer of custom metal cards and metal bank card conversions, transforming ordinary plastic debit and credit cards into premium engraved metal cards. We design and produce fully functional contactless metal bank cards that work with existing bank accounts, ATMs and payment terminals. Our process transfers your original chip and NFC antenna into a precision-machined stainless steel, brass, carbon or gold metal card — meaning you keep your bank while upgrading the physical card itself. Unlike subscription “premium bank accounts”, SwipeMetal provides a one-time upgrade that replaces your plastic card with a permanent luxury alternative. Each design is created in-house by our design lab and laser engraved from scratch. We also manufacture NFC metal business cards and membership cards, used by networking professionals, clubs and luxury brands to share contact details digitally and create memorable first impressions.
Informações de contato
Blackthorn House, B31RL, Birmingham, Reino Unido
- 0121 481 2189
- hello@swipemetal.co.uk
- swipemetal.co.uk
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Great service.
Exceeded expectations
I had contacted Swipe Metal and shared my vision and designs with them. They had designed a mock template swiftly and awaited my approval, there was a few minor OCD details that I needed fixing and they were ever so accommodating. I sent off my card patiently waiting and within a few days received my converted card. Was extremely happy with my card.
Excellent customer service
Excellent customer service, kept informed throughout the process and delighted with the final product!
Exceptional Support for Our Strategic Project
We had the pleasure of working with Swipe Metal UK on the creation of membership cards for one of our strategic projects. The result was truly outstanding — the quality of their work exceeded our expectations. We particularly appreciated their flexibility and responsiveness throughout the process.
A special mention goes to Pawan, who managed our project with great professionalism and insight. He quickly understood the essence of our initiative and proactively proposed optimal solutions that perfectly met our needs.
Excellent service and an excellent final product. Highly recommended!
Worth the wait
Really happy with the quality of the card - it's definitely on the premium side. It did take over a week to get done which is longer than I expected, but to be fair they kept me updated. I was honestly impressed. It feels really solid, looks great, and works just like my normal card. Worth the wait in the end.

Resposta da SwipeMetal
I purchased a metal card they…
I purchased a metal card they communicated very quickly and in a professional manner. I have actually received compliments and a great conversation starter I would recommend!
Should have been great, but was anything but
So, here is a completely open and honest review of Swipe metal cards ..
As with everyone, I was a little dubious about sending my card though the post, but you can freeze it so no harm done.
Order placed on the 14th April... Royal Mail took a day longer than expected to deliver but the following day had a message to say my card was ready and was posted.
19th April card arrived, looked incredible and was chuffed with the whole process.... However... The card didn't work on either contactless or chip and pin. Tried it at 3 different stores, didn't work but my other card worked fine.
Contacted customer support, was told that they were very sorry, it's very rare but the only way to sort this is to cancel and order another card, then post it to them.
I had a holiday so caused a slight delay, however sent another card on my return, received the new one which took weeks and weeks this time, again.... Didn't work!
I was assured if I sent another card it would work, was about to give up but thought I would try one more time. This time, after them having the card for 2 weeks I was told there was an issue with the mag strip and needed to order and send yet another new card.
They did contact me, gave me a partial refund and convinced me to try 1 more time. I used a pre-approved postage label but apparently it got delivered to a mailbox that they can no longer access, so this time I completely gave up.
Shortly after this, 2 off my cards turned up at the house, returned by Royal Mail as they were unable to be delivered, which meant I was lied to about the third card which I simply couldn't take.
Such a shame, card looks great, arrived quickly 1st time round and should have been a brilliant product. However in the end, it was months of back and forth, hassle with postage and constantly chasing refunds etc.
Currently, I have a blank card, no fitting tool and no intention of using it. 2 stars for the card quality, the rest was 1 star sadly!

Resposta da SwipeMetal
Card was with scratches.I was promised…
Card was with scratches.I was promised that there would be contactless payment and i pay for this, but it wasnt there.Average company.

Resposta da SwipeMetal
Avoid
Update: “I believe we have had a review on TrustPilot relating to this order so the agreed refund has now been placed on hold.”
How nice of them.
Not recommended, based on my experience: I sent my card to create an NFC-compatible card; they promised a 90%+ success rate. After more than 2 months, I received my "tested" card, but the NFC does not work on it. I told them if the NFC is not working, I don't need the card. However, I kept my card, but I am not happy with it. I am also waiting for my compensation refund, but I have not received it yet (1 week now). Avoid them if you don't want to waste your money and time.

Resposta da SwipeMetal
Swipe Right for Swipe Metal
From the ease of site use my order was issued nice and quick.
The communication was so prompt and professional.
The delivery was within one week and the packaging was just what you'd expect for such a high quality item.
The finish is detailed and it looks great in my Nano wallet.
Great that I could choose to remove all the details that would usually be on a bank card.

Resposta da SwipeMetal
So far they have had my card for 3…
An update, the card arrived, however, be aware it will not take a few days, it will take weeks. If that works for you, then it's OK. The card looked very good, however, did not get contactless, apparently I did not order that, but the card is of a good quality.

Resposta da SwipeMetal
Customer service is on point, but NFC doesn't work
Customer service is on point, they're super helpful, friendly and responsive.
To anyone worried about sending their card out, they're extremely professional, reliable and operate with integrity- at no point was I worried about anything happening to my card.
Unfortunately though, the NFC doesn't work, however thats a problem with my chip not responding to the antenna correctly, so double check with them that your chip is compatible before choosing the NFC option. The chip and pin works fine when inserted, it's just NFC that may not work depending on your chip type.
Overall, a very enjoyable experience and would recommend to all, however just make sure your chip is compatible with NFC beforehand.

Resposta da SwipeMetal
Great product quality
Great product quality, great manufacture and delivery times and amazing customer support
Couldn't be happier!
Swipe Metal took my plain, forgettable debit card and turned it into a genuine conversation starter. Their luxury metal cards are sleek, brilliantly designed, and feel just as premium as they look. Every detail reflects quality, from the weight in your hand to the eye-catching finish. Plus, their customer service? Spot on—fast, friendly, and super helpful throughout the entire process. I’ve never been more excited to pull out my card at dinner.
Surprised by the service
Took a bit longer to arrive than I thought, and I was a little hesitant after seeing some reviews. But it turned out better than expected. Quality of the card is solid and feels premium, service was smooth, and nothing felt off at any point.

Resposta da SwipeMetal
Great process
Fantastic quick service, communication from the team was constant throught the order process. I went for the high roller collection and it looks amazing. Complimented on numerous occasions when using. Definitely recommend as a product!

Resposta da SwipeMetal
Paid my money sent my card and a week…
Paid my money sent my card and a week later nothing no response to multiple emails have used them before with no problems but this time there is clearly a problem now have to cancel teh card I sent and puruse a refund via my credit card company very disappointing

Resposta da SwipeMetal
Ordered my card
Ordered my card, commination been great, advised contactless wouldn't work with the card i sent, let me send a different card, in all a very easy process and great communication, would happily recommend
100%
Great communication from Callum.
Produced a metal card (Amex centurion design) for me within quick turnaround.
Highly recommend the company, looking to get another card done with contactless capabilities!
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