Got my card as a gift, it is so easy to use. I have no bad experience using it not like other gift cards. Would recommend swirl prepaid mastercard.
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Veja o que dizem as avaliações
Used the card for an online purchase which was cancelled and refunded. Still haven’t received the refund on my SWIRL card.
A empresa respondeu
The SWIRL card order process is very simple and I received emails updating me on every stage of the process. The cards arrived quickly and safely - they were not loaded with money until I confirmed I... Ver mais
I place SWIRL orders year round at work, with many large orders at Christmas time. Swirl do get busy at times understandably but I find them so reliable and we get really good feedback on their app an... Ver mais
Detalhes da empresa
- Serviços Financeiros Alternativos
- também em
- Fornecedor de Brindes
- Instituição Financeira
- Serviço de pagamento
Escrito pela empresa
SWIRL Prepaid MasterCard and SWIRL Employee Rewards Gift Card – Ireland's premier choices for secure, convenient, and versatile financial solutions. Trusted by thousands, our Prepaid Mastercard is your gateway to seamless transactions in-store, online, and ATMs globally, powered by Mastercard. Simply top-up in-app or in-store at any local Payzone retailer. Download the SWIRL App, create an account, and receive a FREE card automatically. If you are a business looking to elevate your employee rewards program, and avail of the employee tax free €1500 small benefits exemption, SWIRL Employee Rewards Gift Card is the perfect choice for you. Our Gift Cards are recognised and accepted at over 45 million locations worldwide both online and In-Store, offering employees the freedom to choose their own rewards.
Informações de contato
PO Box 1008 Naas , Kildare, Irlanda
- 016877985
- info@swirlcard.com
- swirlcard.com
4,3
Excelente
858 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It is OK but not all shops can take it…
It is OK but not all shops can take it and its not tap and pay
16 de outubro de 2025
Avaliação não solicitada
It should not take 3 years to get a refund.
This is by far the worst experience I have had with a company. They decided to reverse a payment back to the sender back in 2022. The sender never received it and I have been chasing that money from them for the past 3 years. It should not take 3 years to get a refund.
7 de outubro de 2025
Avaliação não solicitada
Resposta da SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi Codey,
Thank you for your feedback. We're sorry to hear about the issues you faced and appreciate you bringing them to our attention. We're pleased to inform you that the issue has been resolved. If you have any further questions or concerns, please reach out.
Best regards,
The SWIRL Team
Xxxx. Received 50 euro one and had kept in…
Received 50 euro one and had kept in the car for emergencies, the went to use it when needed and was gone down to 25 euro no notice or warning there was handling fees on this card
16 de agosto de 2025
Avaliação não solicitada
Resposta da SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi there, sorry to hear about your experience. We reached out for a few details but didn’t receive a reply. If you’re able to contact us at info@swirlcard.com with the 13 digit customer number from the back of the card and we’ll look into it straight away. All fees are available on our website and in our Terms & Conditions for transparency.
easy to use and the app is also user…
easy to use and the app is also user friendly, you can check your balance with ease and see how much you have already spent.
14 de setembro de 2025
Avaliação não solicitada
“The Swirl Prepaid Mastercard is best card in the world
“The Swirl Prepaid Mastercard is simple, secure, and convenient. Easy to top up, widely accepted, and perfect for budgeting or gifting. A reliable prepaid card that gives you control without the worry of overspending.”
15 de abril de 2025
Avaliação não solicitada
Excellent service
25 de setembro de 2025
Avaliação não solicitada
Easy to use
Easy to use , looking forward to receiving another. All retail establishments accept it.
21 de agosto de 2025
Avaliação não solicitada
registered online very easy to use even…
registered online very easy to use even works on Amazon
1 de agosto de 2025
Avaliação não solicitada
Doesn't work everywhere
Works in a lot of places but didn't work online for any luxury brands over a certain amount which was disappointing.
21 de agosto de 2025
Avaliação não solicitada
Resposta da SWIRL Prepaid MasterCard & Employee Gift & Rewards
Thank you for your feedback. We’re sorry to hear that you experienced issues when trying to use your card online with certain luxury brands.
Just to clarify, the SWIRL Gift Card doesn’t have any spend amount restrictions beyond the balance available on the card. We’ve also reached out to you directly to share some possible reasons why a payment might be declined, for example, if a merchant processes it as a recurring payment, which gift cards can’t support.
We’d really welcome details of the specific luxury brands where your card didn’t work so we can review this and provide more clarity.
Brilliant easy use il be topping up for…
Brilliant easy use il be topping up for my hoildays
19 de junho de 2025
Avaliação não solicitada
False Advertising, poor customer service
I have ordered a Swril card for the quarterly bonus paymenyt for me and all the staff that works for the Clinic.
On their website they state "45 milllion locations" and "our masrtercard Gift Card is accepted worldwild, ANYWHERE you see the Mastercard Logo". And this is not true.
I have saved this card with all my bonus for my trip back home (Brasil) I statyed in São Paulo and in Rio de Janeiro and the card was not accepted, anywhere even in machines that have the MasterCard Logo.
I have contacted Swirl using the app, never had an answer back.
My staff also had the same problem trying to use their bonus in Spain!
I am never ordering a card from Swirl again. Because of the "Anywhere you see a Mastercard Logo" is a lie and because the customer seevice is poor.
20 de junho de 2025
Avaliação não solicitada
Resposta da SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi Julia,
Thank you for your feedback! We're sorry to hear about your negative experience.
We reached out to you for more details to help us locate your account and understand the issue better, but unfortunately, we haven't received a response yet. If you could provide us with more information or contact us directly at info@swirlcard.com, we would be more than happy to assist you further.
Best regards,
The SWIRL Team
Resposta da SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi Marce,
As per your previous review.
We can confirm that this card was originally issued and loaded in April 2024. As per the card’s terms and conditions, the monthly fee of €3.50 does not apply for the first 12 months after the card is loaded. In this case, the fees began applying from April 2025.
We can also see that the card has since been activated and used. If you’d like, please contact our support team and we’ll be happy to review your case in more detail.
Brilliant card and very useful
Brilliant card and very useful. Accepted everywhere I've tried to use it and very easy to manage everything through the app.
8 de agosto de 2025
Avaliação não solicitada
200€ from employer
200€ from employer, what a great gift
Easy to register and use
Delighted with the card
7 de junho de 2025
Avaliação não solicitada
Best card my company ever gave me 👏
5 de agosto de 2025
Avaliação não solicitada
I received card as a gift
I received card as a gift. It was quite easy to set up. Shopping with card is so easy
17 de julho de 2025
Avaliação não solicitada
Not a good experience
Not a good experience ! The overall process is not impressive with ridiculous fees and not in the same classification with TREATY.
Advance solution and good pay .
18 de julho de 2025
Avaliação não solicitada
Resposta da SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi there, thank you for your feedback. We’ve reached out to request more information so we can better understand your review and your experience with Swirl Card. We’re always keen to improve and appreciate you taking the time to share your thoughts.
Easy and simple to use
16 de julho de 2025
Avaliação não solicitada
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