SwissMade Watch Service Centre Avaliações 29

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Swissmade provide a highly professional service and I cannot recommend them enough. My Ebel watch was seriously damaged by a local repairer and needed a new middle case, service and battery. I am so... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am so happy. I have had my Tag Heuer watch for 20 plus years and love it. I have taken it to Tag previously as it was losing on average 5 mins per week and they didnt fix it. I noticed it was getti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My 2 tone seamaster came back looking brand new. Even the clasp was fixed ( i scuffed it years ago fell over), and it runs perfectly. Would def use for other watches in the future. Fully recommend.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Delighted with Swissmade Service Centre. Such efficient and friendly Staff. My watch has been serviced and returned in brand new condition despite its vintage years. Love my watch and am so gratef... Ver mais

Detalhes da empresa

  1. Conserto de relógios
  2. Fabricante de Relógios
  3. Fabricante de relógios de pulso
  4. Relojoaria

Escrito pela empresa

SwissMade is the UK’s leading watch servicing and repair specialist. We offer exceptional service with fast, fully certified and fully insured watch repairs by post or in person at our London, Hatton Garden workshop. SwissMade are an Official UK Service Centre for Baume & Mercier, Rolex, Cartier, TAG Heuer, Ebel, Omega, Tissot, Fortis, Balmain, Hamilton, Longines and many more luxury watch brands. All watch repairs are carried out with manufacturer supplied original parts with Swiss-level precision and care.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

29 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Incredible service

Incredible service. They managed to fix my Rolex Datejust when numerous others couldn’t. Their repair from home process was faultless as was the team and communication. All done in 2 weeks and significantly cheaper than other repair centres. Couldn’t be happier - thank you!

19 de setembro de 2025
Avaliação não solicitada
logotipo da SwissMade Watch Service Centre

Resposta da SwissMade Watch Service Centre

Hi Mr Barth,

We were delighted to assist you with your Rolex Datejust Repair and Service and thank you for your kind review!

Kind regards

The SwissMade Team

Avaliado com 5 de um total de 5 estrelas

High quality and quick service

Absolutely fantastic, I sent my mother’s vintage Longines to SwissMade in a bad state. The watch hadn’t worked for years, the crown was broken, and the old strap and clasp were in bits. I got a very reasonable quote for a new strap and full service shortly after posting it. Within 2 weeks, I received the watch, and it looked brand new. So happy to be able to wear it again!

29 de agosto de 2025
Avaliação não solicitada
logotipo da SwissMade Watch Service Centre

Resposta da SwissMade Watch Service Centre

Hi Iris,

Thanks so much for the kind review and for entrusting your cherished Longines with us.

It was a pleasure to bring it back to life and we hope you enjoy it care free for years to come.

All the best

The SwissMade Team

Avaliado com 5 de um total de 5 estrelas

Ebel wave watch 45 years old

I have an ebel wave watch 45 years old. And took in I for a service as had crack the face. Nervous to hand it off to a specialist and was very pleased with level of attention they gave the process. Had the right parts, and came back looking gleaming. Great communication throughout which was a plus - as don’t often get the great customer care with the old watch specialists!

10 de setembro de 2025
Avaliação não solicitada
logotipo da SwissMade Watch Service Centre

Resposta da SwissMade Watch Service Centre

Hi Will,

It was our pleasure to repair and service your beautiful Ebel Wave and thank you so much for the kind review.

The only thing that makes us happier than restoring vintage watches is positive reviews from happy customers so thanks for making our day.

Kind regards

The SwissMade Team

Avaliado com 5 de um total de 5 estrelas

Watch returned as Brand New

Delighted with Swissmade Service Centre.
Such efficient and friendly Staff.
My watch has been serviced and returned in brand new condition despite its vintage years.
Love my watch and am so grateful for their incredible high standards.

2 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Company with friendly customer servuce

I have visited this lovely company with several of my ebel watches over the years and they could not be more helpful (particularly Elizabeth) The service is quick and I am confident that they will always do a good job. I have also recommended them to friends of mine who were also very satisfied with their service. I would have no hesitation in recommending them indeed.

21 de maio de 2025
Avaliação não solicitada
logotipo da SwissMade Watch Service Centre

Resposta da SwissMade Watch Service Centre

Hi Jane,

Thank you so much for your kind review and for choosing SwissMade!

We really appreciate the business, feedback and referrals so thank you.

All the best

The SwissMade Team

Avaliado com 5 de um total de 5 estrelas

Sorted out my watch after another company damaged it.

I have just collected my watch from Swissmade who have serviced my Baume & Mercier quartz watch. Even though I did not pay for the polish and cosmetic refersh (just a basic service and new crown) it has come back looking like new. I wasn't originally planning on using them but the company I first selected (see my other review!) damaged the case quite badly and I needed someone to quote to repair the damage. Swissmade took time to inspect the watch and quote for repair using B&M parts. I was really imprfessed with the care they put into my watch even though it was not certain they would get any busienss from me. The other compnay eventually repaired the damage at which point I got Swissmade to carry out the service, which I am very pleased with. The turnaround time was about 6 weeks (parts they needed were not in stock) and the service and new crown cost £415 which is not cheap but I feel is reasonable value. The watch was returned with a 12 month warranty. I will use them again.

Update: a year on and the watch is still keeping perfect time and has been 100% reliable.

23 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

1956 omega sea master

My 1956 omega sea master was expertly repaired and serviced by you . I was absolutely delighted with the workmanship and attention to detail .

26 de maio de 2023
Avaliação não solicitada
logotipo da SwissMade Watch Service Centre

Resposta da SwissMade Watch Service Centre

Hi David,

Thanks so much for the kind review and it's been a pleasure to bring your vintage Omega Seamaster back to life!

A truly stunning timepiece and our expert watchmakers were delighted to have it in the workshop.

All the best

The SwissMade Team

Avaliado com 1 de um total de 5 estrelas

Have I been scammed??

Had my watch for over 5 months, taken a payment to service it and now refuse to communicate with me.
I suspect a scam is occurring!!

5 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very slow and no updates

They've had my watch since the 2nd June. Keep moving the goal posts - 4 weeks, 14 weeks. No updates unless you chase.

17 de agosto de 2021
Avaliação não solicitada
logotipo da SwissMade Watch Service Centre

Resposta da SwissMade Watch Service Centre

Hi Crystal.

Thank you for your feedback and so sorry for your frustration.

As mentioned your watch required numerous parts to be repaired and sadly some had long lead times with the manufacturer. We notified you of this prior to proceeding with the repair.

We're glad you finally received your revived watch once all brand parts were delivered.

All the best

The SwissMade Team

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