Swithenbank Estate Agents Avaliações 75

After our chain collapsed just before Christmas our family were completely devastated. James had been keeping in touch us with for around 18 months before we eventually listed with the more established agency in Sale as we just felt more comfortable going that way rather than with a new agent. You do hear horror stories don’t you. Which in hindsight was unfair as he had always been extremely polite and professional every time we had spoke on the phone. James called us just before Christmas when our listing was still marked STC on rightmove (even though to sale had collapsed) just to wish us merry Christmas and best of luck in our new place. We explained the situation and he said he was very sorry. At the time we were extremely upset with our agent and were serving our notice period. James said, ‘serve the 14 days notice, solicitors have closed for Xmas already so nothing else will change between now and the start of January, maybe you will get lucky.’ Or something like that at least.

I feel ashamed of myself that I just discounted what he said and near enough out the phone down on him. I have since apologised!

James called me on Boxing Day, and said he might have a cash buyer. Slightly below what we had accepted but they could complete very quickly. Our notice period finished on the 29th, James drove from his wife’s family in Newcastle to conduct the viewing, the initial figure quoted was offered and 10 working days after the solicitors got back to work we had exchanged. I don’t think there are any words to describe what he has done for our family. I am still a little dazed at how he managed to do it and rescue the chain. But he did, and we wish him all the best with business moving forward. Exceptional service by a great human being. Thank you James

We have been buying and selling real estate for the past 30 years, and we have never experienced service as good as Swithenbanks.

James kept us informed throughout the sale of our house in Sale and was always available via Whatsapp or by phone if there were any surprises during the conveyancing process. His process was seamless and extremely methodical, each step was carefully planned and executed to ensure we got the best price possible. We met with our buyers prior to the exchange, which I believe solidified the deal and gave both sides confidence that neither would back out. I know agents do not usually allow such meetings, but James explained why it was in our best interest to do so, and he was 100% right. The buyers also couldn't speak highly enough about the way he worked with them. They said they had done multiple viewings with multiple agents and none came close to the customer service they received with Swithenbanks.

A very professional service. It really was a pleasure to work with James, Oliver and Elliott on the sale of our home in Sale. After 26 years without selling we took our friends advice and went with the established local agent who did nothing but post some 2nd rate pictures on Rightmove and, as far as myself and my husband can tell, did nothing else. After an excruciating 16 week contract period - followed by a 14 day 'notice period'?!? We decided to give Swithenbank's a go after answering a letter James sent to us during our 16 week torture period with the previous local firm. It turns out James lives in Sale himself which put our minds at rest as we had seen his office was in Altrincham.

From the very first meeting we were impressed by his straightforward approach - he is ex-military as is my husband and they got on immediately. On the day of the photographs it took almost 4 hours for James and Oliver (the homestager and photographer) to re-arrange the house for the photographs and video and they put back everything as they found it. They also permitted my husband to take the drone for a spin which he didn't stop talking about for around 3 weeks though it was nice to see him enjoying himself!

2 weeks later we had an open day. James and Elliott (A recent recruit) came early to prepare the house and after the viewings put back everything as found. They really know how to get the most out of the space and hide 26 years worth of cutter...

7 Viewings took place on the open day, only 1 buyer made an offer, which James negotiated to a level we were extremely happy with especially considering the mortgage market at the time of sale.

The solicitors process, which we had heard nightmares about, went through without a problem. We took James' advice and used Flo of SASDaniels in Stockport, what a lovely girl she is.

I have to thank James because I really do not know what we would have done without his non-stop positive approach. After such a bad experience, to be writing this review in our lovely new bungalow really has set myself and my husband up for a great 2023 and responding to that letter was by far our best move of 2022.

Best of luck James, hopefully see you for a cuppa soon. Eve x

We recently bought in Altrincham through Swithenbanks and I can't recommend them enough. Elliot kept us up to date throughout and really made the whole process much easier than expected! He was also there on move-in day with a bottle of Bollinger which went down rather nicely! A great company, great staff, we will not use anyone else in the future.

Many agents promise, very few deliver. James did both.

Without going into too much detail, James worked tirelessly to get our deal over the line in a very short time frame and over the holiday period.

He delivered an outcome that helped all parties achieve their desired objectives, and on many occasions, was quick thinking and creative, as well as being prepared to do what it takes.

I would recommend James fully and would definitely work with him again. Many thanks.

I first met James when helping my daughter as a buyer and was very impressed with his diligence on the job he did for his client the seller while also keeping close to the solicitors for both sides and assisting with issues arising on the purchase to bring this to a successful conclusion. So, he was my obvious choice some months later selling my own property. Although this was outside his normal geographical area, he was very responsive, making several visits in connection with the marketing to perfect the video and brochure and for the viewing days and follow up visits with the interested parties. He is extremely hard working, always accessible to discuss and progress matters including on days and at times when most agents would not be contactable, nothing was too much to ask and James was very willing to provide extra help as he did on both our purchase and sale in connection with the physical logistics of the move. For reasons outside anyone’s control we went to market just before the most turbulent period in the late summer of 2022, and kept to the marketing plan that generated lots of interest over two viewing days and a very good and successful outcome given the very difficult market conditions, with exchange on a high value property within three months of marketing and completion shortly after. As often happens, one of the solicitors involved needed a lot of chasing and follow up, coming up with last minute points that should have been raised much earlier. James kept close to them and helped steer matters to a successful conclusion. I can thoroughly recommend James – he is definitely different and miles ahead of any other agent I have ever dealt with

I would like to thank James and his team for the effort and help across the whole process.
I cannot recommend this company enough ! The amount of professionalism that went into initial inquiry to marketing which was outstanding with excellent pictures drone footage and voiceover (not your standard presentation) to on open day having offers to being sold..the whole process was seamless...James and his team kept me updated throughout...I will without a doubt use again.

I cannot recommend this company enough ! The amount of professionalism that went into initial inquiry to marketing which was outstanding with excellent pictures drone footage and voiceover (not your standard presentation) to on open day having offers to being sold..the whole process was seamless...James and his team kept me updated throughout...I will without a doubt use again

We recently purchased a property in Altrincham through Swithenbank estate agents. From the very first phone call when we enquired on the property we were shocked at the attention to detail the staff showed us - within five minutes of the initial call we had a professional walk-through video of the property in question sent to us via WhatsApp and full breakdown of the open day process that we had booked a place on. We ended up paying a little more than we wanted to, and could only admire the negotiation skills demonstrated by James - we certainly wish the agent who sold our home could’ve done the same for us! James gave us updates the whole way through the process and was there with a bottle of Bollinger (and the keys!) to welcome us into our new home on completion day! A massive thank you to everyone involved!

I cannot recommend James highly enough for his dedication, reassurance, patience, professionalism, communication and service. We purchased a property advertised through Swithenbank Estate Agents and he was way more helpful than my own estate agents who I sold my property with. The process took around 7 months (due to poor communication from my Estate Agents and Solicitors and no fault of James) and the difference in level of service was night and day! Where my estate agents seemed to lack in care and level of service, James made sure on multiple occasions to go above and beyond to get issues and queries resolved so that we could get the deal over the line just in time. He made himself available and was on hand to answer any queries from ourselves and came back to us with answers swiftly and efficiently. I will be more than happy to recommend Swithenbank Estate Agents to all my family and friends. Thank you James for everything you have done for us and for helping us secure our dream home!

Fantastic Estate Agent! The sale of my house was not easy, and I was kept informed at all stages of the sale. James worked incredibly hard, in order to get the sale finalised. I highly recommend Swithenbank Estate Agents, who really did go above and beyond to make sure everything went as expected. In my opinion, and they provide the best inclusive service for the Manchester & Cheshire areas!

Following the sterling service received by James when selling my home in March, we recently reconnected with the focus on expanding to a new family home in Altrincham.
James took the time to thoroughly understand our requirements and furthermore presented a detailed selection of options. Marrying optimally with our criteria, no time was wasted on viewings yet we saw everything of note.
Thanks to his negotiation skills we have walked away with our dream home at a price I previously thought unobtainable. Thank you again!

The level of service James provides is outstanding. From his communication to resolving complicated property issues. I have dealt with many estate agents over the years and James is up there with the best!

I have to say James and his team are one of the best real estate companies I’ve worked with. So professional and responsive and delivered way and above on my expectations on selling my property. Swithenbank Estate agents will be the only company I will use in future for selling and purchasing a property. Thank you for the amazing work Regards John

Great agent to work with. Thorough in what they do and would fully recommend