Bad Experience with 1 of the Founder
Avoid to deal with Anshu Gupta or Snapphe and Pranav Sharma, took my money for vps and didnt provided vps for more then 12 Days and was ignoring, gave refund after provoking him multiple times.
Resposta da Syntara
Reply from Syntara Cloud
Hello Shrey Dharkar,
We’re sorry to hear about your experience. We would like to clarify that Syntara Cloud does not currently offer VPS services to the public. All our official orders are processed through our WHMCS billing system, and any service we sell is registered there.
It appears in this case that the transaction did not happen through our official channels, but through a staff member acting outside our approved process. Once we became aware of the issue, we processed a full refund and immediately removed the staff member involved from our team to prevent this from happening again.
For future purchases, please only order directly from our website or by contacting us through our official Discord support channels. This ensures your order is tracked, supported, and protected by our policies.
We value your feedback and are committed to improving our safeguards so all customers have a safe and smooth experience.
— Syntara Cloud Support Team