Tannus Avaliações 

139
•
O TrustScore é 1 de um total de 5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The service has been sluggish; I placed an order worth £150, and ten days have passed without delivery.

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Måtte skifte begge hjul efter få uger med mine nye dæk på (julegave). Det var en rigtig sød tanke fra mine børn, at jeg ikke aldrig skulle punktere igen på mine daglige ture. Desværre kunne hverken mi... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

terrible customer service tannus.co.uk sales sent an item but delivered it to the wrong address, while in the invoice the address was correct. No apologies or regret at all from the sales & communica... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The tyre insert is excellent, no complaints. However I would not recommend ordering through Tannus itself, use amazon, Ebay or a cycle shop. I ordered two, received one and despite many emails no resp... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta

Escrito pela empresa

Tannus is an international brand specializing in innovative two-wheel mobility solutions: airless tires, ARMOUR and TUBELESS puncture-resistant inserts, and ECLIPSE ultra-light TPU tubes. We design products built to reduce puncture-related hassle and improve the riding experience for cyclists, e-bikers, and e-scooter users, distributing across Europe through a network of qualified dealers and distributors. Profile Claimed August 2026


Informações de contato

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Muito Ruim

O TrustScore é 1 de um total de 5

139 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Normalmente leva mais de 1 mês para responder

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Todas as avaliações

(139)

3 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

If you don’t want punctures in the…

If you don’t want punctures in the future and you are not worried about extra drag and compromised handling then these tyres may be for you. However in my experience they do not stack up with the best a pneumatic tyre can offer. In particular the handling on my beautifully balanced touring bike has been compromised. The rear tyre squirms under cornering making quite a bit of noise in the process. Most disconcerting is that when this happens the bikes handling is all over the place. It’s like riding a bike with a flat rear tyre when the tyre is still firm. Another issue is that having done twelve miles tonight the rear tyre is noticeably warm to the touch, something which never happened with the pneumatic tyres. This has to be because of increased rolling resistance which results in wasted energy heating the tyre. Fitting is hard but I achieved it quite successfully, just follow instructions to the letter. If you are not confident I would recommend getting tyres professionally fitted.

7 de setembro de 2021
Avaliação não solicitada
logotipo da Tannus

Resposta da Tannus

Dear customer,

We're sorry for any inconvenience you may have encountered, and for the long waiting time.
This account has been directly managed by Tannus since September 2026.

Please contact us at office@tannus.com with your order details - we'll do everything we can to assist you personally.

For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.

Kind regards,
Tannus Team

Avaliado com 1 de um total de 5 estrelas

::: INSERTS only ::

INSERTS only ::: got the inserts and have had 2 punctures in the rear wheel. BUT, the tire and the insert were 100% intact on both occasions. What I would say is, if you're happy running at a much lower PSI (on the back wheel), these would be absolutely fine. However, if you have to cycle on hard surfaces/roads, then this is not at all practical. I had such high hopes for these.

4 de setembro de 2021
Avaliação não solicitada
logotipo da Tannus

Resposta da Tannus

Dear customer,

We're sorry for any inconvenience you may have encountered, and for the long waiting time.
This account has been directly managed by Tannus since September 2026.

Please contact us at office@tannus.com with your order details - we'll do everything we can to assist you personally.

For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.

Kind regards,
Tannus Team

Avaliado com 1 de um total de 5 estrelas

The tyre insert is excellent but do not order direct as company does not deliver or communicate

The tyre insert is excellent, no complaints. However I would not recommend ordering through Tannus itself, use amazon, Ebay or a cycle shop. I ordered two, received one and despite many emails no response, no reply to telephone, chat box doesn't work. The Company seems to be run by a private individual (look at google maps) and they owe me the cost of one insert so having to take action to recover this. It is a pity and I think the company that make the insert should change this company and appoint one who can deliver the goods. If you order from the website be warned.

7 de julho de 2021
Avaliação não solicitada
logotipo da Tannus

Resposta da Tannus

Dear Peter,

We're sorry for any inconvenience you may have encountered, and for the long waiting time.
This account has been directly managed by Tannus since September 2026.

Please contact us at office@tannus.com with your order details - we'll do everything we can to assist you personally.

For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.

Kind regards,
Tannus Team

Avaliado com 4 de um total de 5 estrelas

Ride rough, but functional and worth it

Okay so I didn't buy these direct from the company, so this is a product review not a company review.

I have roughly 25 mm tires on my city bike and love them for what they are: a rough riding, but completely functional tire that will clearly never flat on you. Generally I don't have any anxiety about them slipping, although once I was riding over tram tracks and went down pretty hard. Its not clear to me that it would have been any different on normal tires.

I'll definitely try to put these on my next city bike.

10 de junho de 2021
Avaliação não solicitada
logotipo da Tannus

Resposta da Tannus

Dear Michael,

Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.

For any assistance, please contact us at office@tannus.com - we're happy to help.

For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.

Kind regards,
Tannus Team

Avaliado com 1 de um total de 5 estrelas

Very slow to send out orders

Very slow to send out orders, ordered replacements plastic pins to install the tyres over a week ago and still have not received them, have also emailed their customer support and have had no response either, not recommended if this is what their customer service is like.

8 de maio de 2021
Avaliação não solicitada
logotipo da Tannus

Resposta da Tannus

Dear Richard,

We're sorry for any inconvenience you may have encountered, and for the long waiting time.
This account has been directly managed by Tannus since September 2026.

Please contact us at office@tannus.com with your order details - we'll do everything we can to assist you personally.

For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.

Kind regards,
Tannus Team

Avaliado com 1 de um total de 5 estrelas

Impossible to make contact with them

Impossible to make contact with them. Email, chatbox, phone. Nothing.

6 de maio de 2021
Avaliação não solicitada
logotipo da Tannus

Resposta da Tannus

Dear Ian,

We're sorry for any inconvenience you may have encountered, and for the long waiting time.
This account has been directly managed by Tannus since September 2026.

Please contact us at office@tannus.com with your order details - we'll do everything we can to assist you personally.

For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.

Kind regards,
Tannus Team

Avaliado com 1 de um total de 5 estrelas

Company obviously run by part-timers.

Company obviously run by part-timers.

- I ordered my tyres on 27/03/21.
- Chased them on 05/04/21, and they magically arrive on 07/04/21.
- Tyres arrived incomplete (I didn't know this at the time), and they didn't fit.
- Returned to them for exchange, and they received them on 12/04/21.
- They did nothing again until I chased them on 20/04/21
- They emailed me back on 27/04/21 and asked why the pins and tools were. Explained that it was the way they arrived.
- I chased them again, and now they say they're being sent out today (30/04/21).

Awful company and run by part-time amatuers. I don't even know if the tyres are any good!

30 de abril de 2021
Avaliação não solicitada
logotipo da Tannus

Resposta da Tannus

Dear customer,

We're sorry for any inconvenience you may have encountered, and for the long waiting time.
This account has been directly managed by Tannus since September 2026.

Please contact us at office@tannus.com with your order details - we'll do everything we can to assist you personally.

For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.

Kind regards,
Tannus Team

Avaliado com 5 de um total de 5 estrelas

fantastic product and service.

my order arrived the next day, great communication and speedy replies to emails from Tom.

12 de dezembro de 2020
Avaliação não solicitada
logotipo da Tannus

Resposta da Tannus

Dear Mark,

Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.

For any assistance, please contact us at office@tannus.com - we're happy to help.

For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.

Kind regards,
Tannus Team

Avaliado com 3 de um total de 5 estrelas

Tannus 23c

Tannus 23c, Easy to Install, good grip, and no more punctures its a plus, and this has been a real issue to a heavy rider like me (120kg), i don't fell too much diference regarding the comfort, cause in no weight i always need to pump the max pressure on tires, however, the rolling resistance is quite substancial, affecting my average speed in 5km/h in same effort (against continental GP 4000)

26 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bought some Tannus for wife's bike…

Bought some Tannus for wife's bike about 3 years ago. She has ridden 4000 miles on them including Land's end John -O'Groats.
Excellent product. Possibly a bit harsher than pneumatics, but it makes my life as back up much easier. She has now sold the bike and upgraded to Carbon- including wheels. We would like more Tannus tyres, but are a bit reluctant because we are getting mixed messages as to whether they will go onto Carbon rims safely.
I fitted them myself and after getting the knack, found them easy enough to fit (about half an hour for a tyre).

15 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Delivery issue

Hi there!

My name is Matt and I placed my order on 29th of June and was processed on 30th of June. Basically I'm waiting since this day and I didn't get my parcel yet. When I send email telling about it they just tell me is on the way (but 1 month on the way?).
Could you help me?
Order: 14707

29 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ride the Tannus Airless Razor blade…

I ride the Tannus Airless Razor blade for Over 3 years now and they are still look great. The color Shara Is still The same without any color change.

I’m still happy and hope for the guy’s there product will be adopted more!

Good job!

7 de julho de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

No more punctures.!!

Me and my wife are now in our mid seventies and have gone from road bikes to Giant Fastroad e bikes over the last few years so can still do some 50 km rides over the hilly and remote Yorkshire Wolds ...I am still the chief mechanic and have a dread of punctures when we’re in the middle of nowhere ...So i’ve just got our local bike shop to fit Tannus solid tyres and done a 40 km ride today ..Didn’t notice much difference in the ride quality in comparison to the Schwalbe Durano tyres they replaced , still bumpy on uneven road surfaces , but one less thing to worry about from now on ..

7 de abril de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

There needs to be waaaaay more advice a…

There needs to be way more advice a to what tire fits to what rim.I have been a bicycle mechanic for 25 years. I have worked on the World Cup circuit and worked for Olympians, Yellow jersey holders and World Champions and these tires are THE most awkward product I have ever fitted or not fitted. I have used the thinnest pins available and still the base of the tire is tearing as I'm trying to fit it. The rim bed is no where near wide enough to take the tire base and you can't muscle it in to the bed and yet there is no advice about what size tire fits what rim bed, like everything fits everything!! It doesn't! So I watched the installation video a number of times and honed my technique and yet three hours later it looks like I've wasted my time and wrecked a very expensive tire and now I have to explain to my customer why I can't fit his 700 x 42 c solid tire to a bike that a 700 x 42 c pneumatic tire fitted on no problem. My hands are sore, I'm going to have an awkward customer conversation and I'm £££££ down. Feels like a sample product not something that is ready for market.

13 de dezembro de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

User of tannus tyres for about 6…

User of tannus tyres for about 6 months. covering about 3K miles.
- tyre fitting. different, but i expect most people could do this themselves in about 30mins each tyre.
- rolling resistance - determining the exact effect would be tricky as many factors can change how a bike handles (weather, road surface, rider on a particular day etc.). i feel tannus tyres do not roll as well as Marathon plus, however this is just my opinion.
- Commuting daily. you can not get a puncture. massive plus. however, the 'not' so silky smooth roads of Manchester mean that you feel every imperfection on the road whilst riding (which in my case there are many).
I commute everyday on a fixed gear bike. I commute in sun, rain and even snow. i use the tannus slicks (my preference when purchasing) and i can honestly say they when they have 'worn in' (100 miles or so) they grip as well as any other slicks i have previously used.
I have this week purchased new rims due to wear and could not remove the tyres so have moved to marathon plus. it is not a fair grip comparison as marathon plus are not slick, however I much prefer marathon plus tyres. The rolling resistance and my average speed has improved by 2mph (again many factors could effect this, including new rims and hubs). The main difference to me is that the ride is now much more comfortable, and appears to be more efficient.
Tannus tyres ensure you will get to work/home without having to repair a puncture but you will do so with a very harsh ride (depending on the road quality where you live).
my only real negative area for tannus is cost. 2 x tyres for a 700c x 25 are about £100. 2 x tyres marathon plus were £45 and 2 innertubes were less than £10. marathon plus are half the price and in my personal opinion the better option.
I still have the old rims with the tannus tyre installed and will use as a back up as I know I can just swap the rim and there will be no issues. or I will use them if I am planning to go through a wooded area or potential rough terrain (woods with the kids etc.).
Would i recommend purchasing? that would depend on how you will use them and what is important to you when riding.

25 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy install and cleaner than gunk ;)

Fitted the Tannus Armour to my MTB eBike. Installation was straightforward and now riding with the confidence that risk of any punctures has been dramatically reduced.

Also proved to be crush-proof as loaded on a Thule UpRide with no problems

6 de agosto de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad experience

I made an order from Tannus UK a few weeks ago.
From that start was wrong because they forgot to send me the package. After more than a week I've sent them an email to ask what is happened because I didn't receive any tracking number and I didn't know where the package was. The response was "we forgot to send you". Ok, I understood, It happens.
After that, I received the package and there was no invoice inside, neither on email.
I needed it because I made the acquisition as a business and because it's also my right to have it. And here the long emails and waiting have begun because they didn't want to send it.
Very hard to communicate with them, they called me " rude and unprofessional" because, after so many emails where apparently didn't understand what I wan,t I had to bring the word "lawyer". Sorry guys but the whole experience was unpleasant and I will definitely not repurchase from you anymore.

23 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome tyres!

Ordered tyres on Tuesday, they arrived on Friday. Quite difficult to get onto the wheel, assistance definitely required! Tidden properly today to work and back. Quite bumpy tarmac as it’s a path next to the A1. The ride is very firm and I have a bike with no suspension but the freedom of not worrying about a puncture definitely made up for it! Love these tyres!

21 de janeiro de 2019
Avaliação não solicitada

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