Pretty awful experience. I saw the ad on a holiday flight, and I’m very pale so avoided the sun in favour of a fake tan. I’ve tried other providers previously. I watched a YouTube video. I fo... Ver mais
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Veja o que dizem as avaliações
Absolutely love TanOrganic tanning oil! I have very fair skin and most tanning products just look very fake. I could hardly believe it the first time I tried it; lovely natural glow and No streaks... Ver mais
Tan Organic has been my favourite brand for tanning oil since 2018! As soon as I started using their products, in fact- I can’t use anything else! The colour matches my own real tan in the summer t... Ver mais
A empresa respondeu
1st time ordering direct through the Tan Organic website, usually I'll purchase in Boots or Dunnes Stores. I found out you can buy refills for the oils & creams that I didn't know about. 200ml oil ref... Ver mais
Detalhes da empresa
- Escritório da Empresa
- Fábrica de Cosméticos
- Loja de Cosméticos
- Atacadista de Cosméticos
- Salão de bronzeamento
Escrito pela empresa
The world’s first & only Eco Certified, Organic Self-Tan Brand We fight for healthy, nourished skin and a happy planet. We are both science and nature, every product we make is packed with love, passion and considered ingredients. We are passionate about being good to our planet, we will always be kind to it and make the most of its natural, enriched ingredients. We will never compromise on quality and our commitment to effective innovation and kindness to all TanKind is our business integrity. To us, people and the planet come first before margins, and our team is dedicated to delivering a little bit of sunshine in every bottle. Our products are packed with goodness and our people packed with kindness and gratitude.
Informações de contato
106 Merrion Road Dublin 4 , D04 H6X9, Dublin, Irlanda
- info@thekindbrandcompany.com
- tanorganic.com
4,3
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had ordered two items and only 1…
I had ordered two items and only 1 arrived. I emailed Tan Organic straight away. I got an email back explaining and apologising for the error. My other item was dispatched straight away and I was also given code for 30% discount off my next order. My second item arrived no problem 2 days later.
15 de dezembro de 2022
Resposta da TanOrganic
Hi Laura,
Thank you for your kind words and positive feedback - we really appreciate it! Thanks a lot for your understanding.
Kind regards,
Customer Support team.
I bought the face tan mist!
I bought the face tan mist!! It does not come out misty!! It hit me in the face like a toy water gun would, every time I sprayed it!! I tried keepin it back a good bit from my face but no, bang!! A shot of it into the face! I emailed tan organic direct to tell them this but they did not reply to me!!
17 de dezembro de 2022
Only received half my order & cannot get a response from the Company
I only received half my order and no delivery docket included.
I appreciate it's a busy time of year but i should at least get some response from the Company.
I really need this item for Christmas.
I have sent emails,left voicemail & an instagram message but heard nothing.Now today phone is not ringing out at all!
I'm not happy with this service.
19 de dezembro de 2022
Resposta da TanOrganic
Dear Customer,
Sincere apologies for what happened. It was a technical error from the packaging warehouse. We have emailed you regarding sending the other product and also we have given 30% OFF for your next purchase.
Kindly check your email for more details and the discount code. Thanks for your understanding.
Regards,
Customer Support Team
I only received half my order no docket…
I only received half my order no docket in box to document what should have been in it....very disappointed I have shopped alot w tanorganic and have always been very happy with service til now....still waiting to have issues resolved
16 de dezembro de 2022
Resposta da TanOrganic
Hi Therese,
Apologies for what happened. The order was misplaced by the warehouse and was sent to you. We are sorting your order and the second bottle will be sent on 19-12-2022.
Sincere apologies for the mishap.
Thanks for your understanding.
Regards,
Customer Support Team
Resposta da TanOrganic
Hi Kerry,
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Customer Support team.
Item has not been received
Item has not been received. Courier company has not delivered
15 de dezembro de 2022
Resposta da TanOrganic
Hi Cliona,
Sincere apologies for what happened, as we discussed, it was a delay from the courier service. But we are happy that now you have your order sorted.
Kind regards,
Customer Support Team
Love their Products
Love their Products, absolutely 💯 👌 recommended.
Great service & delivery👌
1 de dezembro de 2022
Resposta da TanOrganic
Hi Brenda,
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Customer Support team.
I ordered on a Thursday and received it…
I ordered on a Thursday and received it on the Saturday .. really good service .. could not fault this at all !!
24 de novembro de 2022
Resposta da TanOrganic
Hi Josephine,
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Customer Support team.
Absolutely blown away with your tanning oil itIs amazing
This
Product is simply perfect so easy to use no smell and color is perfect
17 de novembro de 2022
Resposta da TanOrganic
Hi Fiona,
Great to hear that you love our products.
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Customer Support team.
Great service from Tan Organic....their…
Great service from Tan Organic....their tan is fabulous looks so natural I just love it.
Now they are doing refills which is great.
1 de novembro de 2022
Resposta da TanOrganic
Hi Betty,
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Customer Support team.
Resposta da TanOrganic
Hi,
Thank you for your kind words and positive feedback - we really appreciate it!
Regards,
Customer Support team.
This receipt of tan was perfect however…
This receipt of tan was perfect however I was annoyed that I didnt receive a response from my last query/compliant that I sent, last bottle of tan did not have a stopper in the bottle & a lot of tan was lost to the floor...
9 de novembro de 2022
Resposta da TanOrganic
Hi Siobhan,
Thank you for your feedback and sincere apologies for your experience.
We will be in contact directly by email. Please feel free to get in touch with me if you have any questions or queries.
Kind regards,
Customer care team.
We are sorry to hear that this happened.
It was very hard two do a order than my parcel only came todayy when i order it a week ago today i had two e mail yous saying my tracking number didnt work
I order my tan organic tan witg my brush a last wedneday when it only came today i had two send yous a e mail no body got back two me till i e mailed yesterday and the tracking number you sent with fast way didnt work so i had two let yous know and when i ring tan organic its the phone lines are always busy
8 de novembro de 2022
Resposta da TanOrganic
Hi Louis,
Thank you for your feedback and sincere apologies for your experience.
We will be in contact directly by email. Please feel free to get in touch with me if you have any questions or queries.
Kind regards,
Customer care team.
We are sorry to hear that this happened.
Very fast delivery
7 de novembro de 2022
Resposta da TanOrganic
Hi Catherine,
Thank you for your kind words and positive feedback - we really appreciate it!
Regards,
Customer Support team.
Tolles Produkt, geruchsneutral
Produkte sind sehr gut und verwende ich schon länger. Vollkommen geruchsneutral! Allerdings kostete plötzlich die Lieferung genau so viel wie das Produkt selbst - wollte daher stornieren aber das Kundencenter hat nicht reagiert und ich befürchte, dass diese Abteilung gar nicht existiert. Die Produkte werde ich weiter verwenden und lieber innerhalb der EU beziehen.
2 de novembro de 2022
Resposta da TanOrganic
Hi,
Thank you for your kind words and positive feedback - we really appreciate it!
Regards,
Customer Support team.
Resposta da TanOrganic
Hi Mary,
Thank you for your kind words and positive feedback - we really appreciate it!
Regards,
Customer Support team.
Love this tan!
Love this tan. Very easy to use, comes out even every time and doesn’t transfer to my clothes or bedding at all!
16 de outubro de 2022
Resposta da TanOrganic
Hi Michelle,
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Cutsomer care team.
The bottle was broken and empty when I…
The bottle was broken and empty when I received it
4 de outubro de 2022
Resposta da TanOrganic
Hi Patricia,
Thank you for your feedback and sincere apologies for your experience.
We will be in contact directly by email. Please feel free to get in contact with me if you have any questions or queries.
Kind regards,
Cutsomer care team.
We are sorry to hear that this happened.
Tan organics - simply the best tan
I love tan organics oil - always a product I purchase to again and again - easy to apply - flawless finish - no smell - no streaks
19 de setembro de 2022
Resposta da TanOrganic
Hi Elaine,
Thank you for your kind words and positive feedback - we really appreciate it!
Regards,
Derek M.
Love the Tan ,I have very dry skin…
Love the Tan ,I have very dry skin ,went on lovely my skin was very soft and my Tan was so even .
1 de setembro de 2022
Resposta da TanOrganic
Hi Deborah,
Thank you for your kind words and postive feedback - we really appreciate it!
Regards,
Derek M.
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