Kylie has been fantastic with helping us switch over our merchant provider. Tap and go service have been brilliant. We have switched over our othee branch now aswell. Would highly recommend.
A empresa respondeu
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Kylie has been fantastic with helping us switch over our merchant provider. Tap and go service have been brilliant. We have switched over our othee branch now aswell. Would highly recommend.
A empresa respondeu
I was very unsure about any card payment companies as my experiences have not been good. But Tap and Go have been amazing Kylie and Amira have gone out of there way to make things as smooth as possibl... Ver mais
A empresa respondeu
Amira was so helpful in helping me get the machine set up. Amira was so kind to also help us out with our previous card machine supplier problem she provided us much need information which will help... Ver mais
A empresa respondeu
I have been in contact with Kylie throughout the day, the customer service has been outstanding; friendly, polite and efficient. Nothing has been too much trouble. Kathryn
A empresa respondeu
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 1 semana
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Excellent communication from Ellie with helpful solutions and even a discount offered due to our extra business location. We have had great service from Tap and Go Ltd!

Resposta da Tap And Go Ltd
Fantastic all the way through the process very quick and easy and Ellie was very good with her communication

Resposta da Tap And Go Ltd
What a big joke .
Was told you have a credit limit then they take it away.then don't accept counting up bank statements. As there not compatable with them.
An absolute joke of a company

Resposta da Tap And Go Ltd
Really happy with my service easy to under and set up was really easy too

Resposta da Tap And Go Ltd
Friendly customer service and no isuues with anything.
All good.

Resposta da Tap And Go Ltd
Anne was extremely helpful in securing the best deal for my small business. Highly recommend Tap & Go for their customer service.

Resposta da Tap And Go Ltd
The customer service provided from tap and go was fantastic, they couldn’t have been more helpful with the issues we were having and they would keep us constantly updated with any news they had. They were so patient and helpful with everything we needed dealt with and would reply to emails swiftly.

Resposta da Tap And Go Ltd
I had a fantastic experience with Tap and Go. From start to finish, the process was seamless, but there are three things that really stood out:
• Lightning-Fast Delivery: I was honestly shocked at how quickly my order arrived. It’s rare to find a company that actually beats their estimated delivery times these days.
• Expert Support: A massive shoutout to Charlie and Ellie. Both were super friendly and genuinely a pleasure to deal with. It’s clear they actually know their stuff—they weren't just reading from a script, but provided knowledgeable advice that made my decision much easier.
• Top-Tier Service: The overall customer service felt personal and efficient. They actually seem to care about their customers, which is a breath of fresh air.
I’d highly recommend Tap and Go to anyone looking for quality products backed by a team that actually goes the extra mile.

Resposta da Tap And Go Ltd
Simple straight forward invoicing. Gave 4 stars because I was already paying another company £15 including vat but these charge £15 PLUS vat, after they said they would not be beaten on price.

Resposta da Tap And Go Ltd
It was lovely to have a human being to WhatsApp with any questions and get an answer Ellie was very kind and helpful

Resposta da Tap And Go Ltd
Ellie was superb is sorting out my recent enquiry. 10/10 customer service skills!

Resposta da Tap And Go Ltd
I had a great experience with Tap and Go Ltd, especially Ellie, who made the whole process of getting my payment terminal incredibly easy. From start to finish, the service was clear, straightforward, and hassle-free. Ellie was professional, friendly, and quick to answer all my questions, making sure everything was set up smoothly.
Highly recommend Tap and Go Ltd if you’re looking for a simple and efficient way to get your payment terminal sorted. Excellent customer service!

Resposta da Tap And Go Ltd
I can’t recommend Ellie enough tap and go the best company to work with I had an issue with my terminal and Ellie sorted it straight away the best service ever I am glad I picked tap and go to work with keep up the good work

Resposta da Tap And Go Ltd
Ellie made everything easy and any problems she was on it right away.
Anything i needed to learn she was spot on .
Thank you Ellie .
Great customer service from you and happy vibes x

Resposta da Tap And Go Ltd

Resposta da Tap And Go Ltd
Swift and efficient move over done by Marc at Tap and Go. Very easy and smooth. Would highly recommend

Resposta da Tap And Go Ltd
Marc did a wonderful job transferring over the machines very professionally throughout and gave full detailed explanation of everything
Fantastic service

Resposta da Tap And Go Ltd
Great customer service and very helpful
Thanks Marc Daly

Resposta da Tap And Go Ltd
Recently set up with Tap and go, I had Marc who contacted me , offering to do a free comparison, I’m so glad he did. He explained everything very thoroughly and spoke about the different options, he ended up saving me money on my fees and was so polite and patient with me. Customer service at its best, for someone who deals with many telecommunications, unfortunately you have a fare share of terrible experiences but Marc really was brilliant to deal with so Thankyou very much.

Resposta da Tap And Go Ltd
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