Kylie has been fantastic with helping us switch over our merchant provider. Tap and go service have been brilliant. We have switched over our othee branch now aswell. Would highly recommend.
A empresa respondeu
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Veja o que dizem as avaliações
I was very unsure about any card payment companies as my experiences have not been good. But Tap and Go have been amazing Kylie and Amira have gone out of there way to make things as smooth as possibl... Ver mais
A empresa respondeu
Amira was so helpful in helping me get the machine set up. Amira was so kind to also help us out with our previous card machine supplier problem she provided us much need information which will help... Ver mais
A empresa respondeu
I have been in contact with Kylie throughout the day, the customer service has been outstanding; friendly, polite and efficient. Nothing has been too much trouble. Kathryn
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
Informações de contato
Reino Unido
- tap-and-go.co.uk
4,7
Excelente
525 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ellie and Robert were great from start…
Ellie and Robert were great from start to finish, pleasure to work with!
13 de novembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Jack,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great service from Jack
Jack was really great to deal with. Very knowledgeable & great service!
11 de novembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review K,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
A member of staff named Jack really…
A member of staff named Jack really helped me save money! Great service.
Many thanks.
11 de novembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Macy,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Tap and Go new customer
Jack was brilliant from start to finish. Really happy with his customer service and his overall knowledge. He managed to save our business plenty of money by finding a system that was right for us. I doubted you mate but you nailed it. Thanks Jack. Genuinely superb 👍🏻
11 de novembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Jack,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great service from Jack.
Great service from Jack.. he really knew his stuff and helped me save lots of money! Thanks Jack!
12 de novembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Chantelle,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Rude and pushy staff
We received a cold call from them and the guy on the phone was extremely defensive and pushy and essentially chastised us when we said we weren't interested and too busy to talk in the middle of the work day
29 de outubro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Hi Mihai-Cristian,
We’ve checked our records and do not have anyone by this name in our system or on our dialler. We always take feedback seriously, but without more information we’re unable to verify any interaction or reach out to resolve this matter.
If you have had genuine contact with us, please provide further details (such as a reference number, date, or the advisor you spoke with) so we can investigate properly. You can contact our team directly at complaints@tap-and-go.co.uk.
Thank you,
The Tap & Go Team
Excellent Service and Expert Support
I've been working with Tap & Go for a few years now. The team is extremely knowledgeable, helpful, and really take the time to understand your business needs. If you’re looking for reliable and efficient card payment solutions, I highly recommend Tap & Go.
29 de outubro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Spencer,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel and max have been great
Nathaniel and max have been great, nathaniel was extremely patient and wasnt pushy at all, max has been super helpful and let me know if i ever need anything he will be available which is really reassuring. extemely easy process so far, would recommend!
16 de outubro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Mr Brookes,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Carly has been a superstar
Carly has been a superstar. Every query dealt with and has made the switch over seamless.
2 de outubro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Steven,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
The lady carly couldn't help us enough…
The lady carly couldn't help us enough Carly customer service was exceptional
26 de setembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Mr Winterbottom,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Over the past few years
Over the past few years, I have utilized the services of Tap and Go and AIB card payment machines, and I have consistently received excellent service. Their IT support has been particularly effective in resolving technical issues promptly. I confidently recommend their card payment services to any business.
19 de setembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review M Abdi,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Saved me 30% on 1 of my sites
Saved me 30% on 1 of my sites, will be recommending everyone to tap & go! Service is also good- thanks Jordan Owen!!!
18 de setembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Joe,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Marc helped me change my card machine…
Marc helped me change my card machine over & saved me money!!
Absolute lifesaver he is!
17 de setembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Chuck,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Card machine change
Marc changed my card machine over and saved my business a lot of money. Would Highly recommend
16 de setembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Lianne,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Luca helped me find a good rate
Luca helped me find a good rate. Saved me some money what can definitely used to do in other areas of my business
17 de setembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Harry,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Perfect explanation
Perfect explanation! Can’t recommend enough. Thanks Jordan
17 de setembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Muhammad,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Fantastic customer service from James
Fantastic company, would 100% recommend...
Spoke to James who was extremely knowledgeable and informative. He was professional yet friendly and provided an excellent service from start to finish.
Thank you James and thank you Tap and Go Ltd
16 de setembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Janet,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great customer service from there rep
Great customer service from there rep
Luca really appreciated the information and help, thanks
11 de setembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Nathan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Very rude and aggressive telesales cold…
Very rude and aggressive telesales cold call
2 de setembro de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Please contact us back via email - we have complianced the calls and our agent was not rude to you.
Your number has been removed from our system and we wish you all the best in the future with the business.
Tap & Go Ltd
Anne-Marie
What a great company. thanks to Anne-Marie we got a great deal
24 de julho de 2025
Avaliação não solicitada
Resposta da Tap And Go Ltd
Thank you for your honest review Andrew,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
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