Kylie has been fantastic with helping us switch over our merchant provider. Tap and go service have been brilliant. We have switched over our othee branch now aswell. Would highly recommend.
A empresa respondeu
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Kylie has been fantastic with helping us switch over our merchant provider. Tap and go service have been brilliant. We have switched over our othee branch now aswell. Would highly recommend.
A empresa respondeu
I was very unsure about any card payment companies as my experiences have not been good. But Tap and Go have been amazing Kylie and Amira have gone out of there way to make things as smooth as possibl... Ver mais
A empresa respondeu
Amira was so helpful in helping me get the machine set up. Amira was so kind to also help us out with our previous card machine supplier problem she provided us much need information which will help... Ver mais
A empresa respondeu
I have been in contact with Kylie throughout the day, the customer service has been outstanding; friendly, polite and efficient. Nothing has been too much trouble. Kathryn
A empresa respondeu
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
So glad I took this call when I did, normally I don’t get involved with sales calls, but something about this chap made me want to listen. He explained everything to me about how I was paying too much, and he answered my questions honestly which I respect. I am now set up with lower prices, and confidence that if I need support, I only have to give them a call. Thank you Joseph, I really appreciate your help and guidance.

Resposta da Tap And Go Ltd
I had the pleasure of speaking to Joseph and he made me feel at ease straight away. It was a pleasure doing business with him.

Resposta da Tap And Go Ltd
Amira made the process of switching to Tap & Go move easily and helped me understand the process, kept in touch and gave an absolutely five star service.

Resposta da Tap And Go Ltd
Experience was great , Luca was incredible with everything very helpful and kind lad and helped me get my rates down, top man

Resposta da Tap And Go Ltd
Was dealing with Amy and can't fault her service!!

Resposta da Tap And Go Ltd
Amy at tap and go was a pleasure to deal with couldn't be more helpful, so very thoughtful and nothing was too much trouble. Amazing service thank you so much.

Resposta da Tap And Go Ltd
Luca was very friendly and efficient. My rates have now gone down thanks to his support.

Resposta da Tap And Go Ltd
Whilst dealing with tap n go I received outstanding customer service from Amy! Couldn’t recommend enough!

Resposta da Tap And Go Ltd
Great company, highly recommend. Amy ensured a smooth transition.

Resposta da Tap And Go Ltd
Amy was absolutely outstanding with her customer service skills.

Resposta da Tap And Go Ltd
I couldn't be happier with the level of service I received from Max and Josh at Tap & Go. From the very beginning, they were both incredibly professional, knowledgeable, and genuinely helpful. They took the time to understand my business needs and guided me through every step with clarity and patience.
What really stood out was their customer-first attitude — nothing ever felt rushed or forced. They answered all my questions, explained the cost breakdown in full, and made sure I was confident in my decisions. The process was smooth, and their support made all the difference.
Thanks to Max and Josh, I now have a great setup with better rates and no unnecessary hassle. If you’re considering Tap & Go, I highly recommend asking for Max or Josh — you’ll be in good hands.

Resposta da Tap And Go Ltd
Been with Tap and Go 3 years, Amy is superb and I won’t be leaving them as the service is the best we have seen.

Resposta da Tap And Go Ltd
Rang up and spoke to Carly regarding switching from my current provider,
Carly took away all the stress and made the process super easy and was able to make a considerable saving for my business. Would highly recommend using Tap and Go.

Resposta da Tap And Go Ltd

Resposta da Tap And Go Ltd

Resposta da Tap And Go Ltd
Carly from tap and go was fantastic from start to finish. Answered all my questions and explained so I understood. Thank you .

Resposta da Tap And Go Ltd
A Refreshingly Honest and Transparent Experience – Thanks to Joseph!
We recently switched to Verofy for our card payment processing, and I can confidently say that the experience has been nothing short of outstanding—thanks entirely to Joseph Hargreaves.
From the very beginning, Joseph was exceptionally patient, knowledgeable, and always available to answer our questions—no matter how small. What truly set him apart was how he took the time to educate us about the hidden layers and often-overlooked “secrets” of the card payment industry. His approach wasn’t about selling—it was about empowering.
Unlike many providers who hide behind vague blended rates, Joseph laid out everything in detail—card by card, rate by rate—with full transparency. He explained how Verofy’s structure is refreshingly clean and straightforward, with no hidden surprises. This level of clarity and integrity is rare and deeply appreciated in the hospitality business.
Joseph made the onboarding process effortless, and his proactive support gave us complete confidence in making the switch. He’s a credit to the company—and to the industry.
If you’re tired of confusing rates and want someone who actually cares about your business—ask for Joseph.
Highly recommended!

Resposta da Tap And Go Ltd
Following on from my last review, Tap And Go said they would refund the difference (0.9% - 0.6% ) for April and May's bill, as the new rate didn't kick in until the 1st June - IF I REMOVED MY PREVIOUS NEGATIVE REVIEW. Despite saying they would return my calls, they haven't. And, surprise surprise, I haven't had a refund. My next call is to contact the Financial Obusdman. I urge all small businesses to avoid Tap And Go - encourage your customers to pay with cash and by bank transfer. Running a small business is demanding and we need help, not hindrance from financial 'entrepreneurs'.
Cold called me, despite my number being registered with the Telephone Preference Services.
They did call me and assured me that the call was in error, and I have been removed from their database. So I have added one star.

Resposta da Tap And Go Ltd
Great company, really professional and helpful

Resposta da Tap And Go Ltd
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