It was hard to decide what rating to give, since the meals themselves are very good. There’s a good range, the nutrition is on point and they taste great. If the customer service and packaging... Ver mais
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Veja o que dizem as avaliações
I have tried ready made meals before and been disappointed with them. So its a great surprise to finally find a company who provide high quality food. The food is simple to prepare and the taste is of... Ver mais
A empresa respondeu
I have used Gousto, Hello Fresh and Prep Kitchen for extended periods over the past few years but am so happy I finally found Tastily. It is in a league of its own with meals that not only look and ta... Ver mais
A empresa respondeu
A great variety of chef-designed meals, nutritionally balanced and prepared with care. Packaging is sustainable and travels well, food is chilled and lasts as long as it should. Website is efficient a... Ver mais
A empresa respondeu
Detalhes da empresa
- Entrega de comida
- Serviço de fitness e nutrição
- Produtor de Alimentos
- Serviço de encomenda de comida online
- Serviço de emagrecimento
Escrito pela empresa
Tastily is a subscription-based meal delivery service showing that nutritious and sustainable food can be convenient, and delicious too.
Informações de contato
Unit 8 Coopers Place Business Park, GU8 5SZ, Wormley, Reino Unido
- 020 4530 8336
- hello@tasily.co.uk
- tastily.co.uk
3,9
Muito Bom
286 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
So many errors and issues.
Tastily meals are meant to save time and stress. However with constant errors, miscommunications and requests for feedback (that never changes anything) I'm just so tired.
I have cancelled my subscription and cannot see that I will be renewing it in the near future.
The reason I have given them two stars instead of one is because the food was okay and I liked the ability to have two portion sizes.
5 de maio de 2022
Avaliação não solicitada
Resposta da Tastily
Hi Antonia,
Thank you for your candid review, we are always really keen to hear about our customer experience and any issues they have encountered so we can make any improvements necessary to deliver the most efficient service possible!
We are currently working on some major website improvements to amend any technical issues and ensure your experience is as smooth as possible, making Tastily an enjoyable part of your routine.
Thank you for giving us a go Antonia! I’m really glad to hear that you enjoyed the food and we hope we can cook for you again sometime in the future with an easy and convenient ordering process!
Frankie
Poor Selection And Overpriced
Poor Selection And Overpriced. In these tough financial times, these meals are far too expensive. Nearly a tenner a meal ? You can get a cheaper deal from your local take away.
30 de abril de 2022
Avaliação não solicitada
Resposta da Tastily
Hi David,
I'm sorry to hear that you did not enjoy your experience with Tastily. We really appreciate your honest feedback as we are always striving to improve the service to be the best possible for our customers!
Did you know that the more meals you select in your order the less you pay per meal? Far better value for money than buying ready meals or a local takeaway on the regular! We also have no additives, preservatives or added sugar in any of our meals so they are much healthier for you as well!
In any case, thank you for trying Tastily!
Frankie
Great flavours
Great flavours, plenty to choose from. Healthy and convenient. Best I’ve had so far.
29 de abril de 2022
Resposta da Tastily
Hi Wendy, thank you so much for sharing your Tastily experience! Really glad to hear that you are enjoying the food and variety of meals that we have to offer - we look forward to cooking up more for you to try! :)
Resposta da Tastily
Hey Courtney!
Thanks so much for this lovely review, we really appreciate the feedback and I'm really glad to hear that you are enjoying the food! :)
Frankie
The meals were very tasty and quick to…
The meals were very tasty and quick to cook when you are in a hurry. The delivery was quick and on time.
11 de abril de 2022
Resposta da Tastily
Hi Heather! Thanks for sharing your experience with Tastily, glad to hear that you are enjoying the service :)
Really tasty and filling food
Really tasty and filling food - for the price it's well worth the money . Meals are delicous and much nicer than anything I could make myself. All can be microwaved from fresh or frozen and last a week in the fridge so are great for lunch in the office.
1 de abril de 2022
Avaliação não solicitada
Resposta da Tastily
Hey! Thanks so much for sharing these lovely comments - really pleased to hear that you are enjoying the food and that Tastily is sorting out your office lunches too! Looking forward to cooking up more dishes for you to try! :)
Love love love the food… Fish & Prawn…
Love love love the food… Fish & Prawn Paella is my absolute fave. Quick tasty service… thank you for satisfying ones tastebuds. Tastily indeed.
25 de março de 2022
Resposta da Tastily
Hi Melissa,
Thank you so much for sharing, really glad to hear that you are enjoying the food! Our Paella is a resounding customer favourite! Looking forward to cooking more exciting dishes for you to try :)
Frankie
the Great and the Good
Great restaurant quality food and plenty of variety at a reasonable cost. highly recommended.
25 de março de 2022
Resposta da Tastily
Hi Keith! Thanks so much for sharing your Tastily experience, really glad to hear that you are enjoying the food! :)
Frankie
Fabulous!
It's really hard to fault these guys at all - they're just brilliant! The food is amazing and is nothing like what you might associate with a readymeal. It's like homecooked but better, because most people simply don't have time to plan, shop and cook such tasty and healthy food on a daily basis.
The variety is fantastic as well, and there’s regular changes and rotation of meals. They also offer a regular and large size of all meals, which their competitors do not (I've tried a few others and they cannot compete!).
Their customer service is second to none as well, and they respond quickly and professionally, and solve your issue as soon as they possibly can.
5 de março de 2022
Resposta da Tastily
Hey Cina,
Thrilled to hear that you've enjoyed your experience with Tastily!
Thank you so much for sharing these comments, it's really great to hear such positive feedback and to know that we are providing the high quality service that we want for our customers!
Looking forward to cooking more delicious food for you! :)
Frankie
Food is a little tasteless
Food is okay. Doesn't look anything like it does on the website. Basically just fancy microwave meals. Unfortunately I don't find they have much taste. Delivery is good. Price is good. Just taste is disappointing
4 de março de 2022
Resposta da Tastily
Hi James,
Thanks for sharing your honest feedback, its really helpful as we are always striving to improve the service for our customers! Sorry to hear that you found the meals a bit bland this time round. Our menu rotates regularly with a wide variety of dishes if you would like to try any of our stronger, spicier flavoured meals to see if they are more to your liking? We'd love to be able to satisfy your taste buds!
Great menu choice of dishes from…
Great menu choice of dishes from Chef's, freshly prepared, delivered on-time with good packaging and cool-packs, keeps good to use for 6-7 days and the meals are very good size & very tasty
Prices may be high but for a great tasting, quality meal, freshly cooked & delivered to your door, I have found it refreshingly good-value
26 de fevereiro de 2022
Resposta da Tastily
Hi Tony,
Wow! Lovely words to hear at the start of the week - thank you so much for sharing! Really glad to hear that you are enjoying the service :)
We look forward to cooking more dishes for you!
All the best,
Frankie
Great food for busy and disabled…
Great food for busy and disabled people!
Finding a company that offers great quality food, not just filled with kale as we have experienced with other companies, it’s fresh, good food, good portions, good variety and great customer service. What more can they do?!
I have given feedback wand it’s always welcomed.
22 de fevereiro de 2022
Avaliação não solicitada
Resposta da Tastily
Hi Gina,
Thank you so much for leaving this lovely review! Your feedback is always greatly appreciated :) Glad to hear we are achieving our aim - to provide fresh, great quality & tasty meals to our customers, and our customer service team love working to ensure that our customers experience is as smooth as possible!
Frankie
Great food and lovely customer service.
18 de fevereiro de 2022
Resposta da Tastily
Hi Aish!
Thanks so much for sharing! Great to hear you are enjoying in the service :)
Frankie
Very tasty meals.
14 de fevereiro de 2022
Resposta da Tastily
Hi Mary,
Thanks for sharing! So happy to hear you are enjoying the meals :)
Frankie
Resposta da Tastily
Hi Chantal,
Great to hear that you are enjoying the wide variety of dishes on our menu! Thank you for sharing your experience with Tastily :)
Frankie
Easy, tasty, healthy!
Have been ordering Tastily for almost two months now, and always very happy with each dish! Generous portions, and reliably tasty. So easy and so healthy! Especially at lunch when rushing around trying to fit everything in after getting a toddler down to nap! Definitely recommend, especially miso salmon and butternut gnocchi.
7 de fevereiro de 2022
Avaliação não solicitada
Resposta da Tastily
Hi Indie,
So pleased to hear that you are enjoying Tastily and that it helps out at busy lunch times! Our Miso Salmon and Butternut Squash Gnocchi are very popular - so not surprised these are some of your favourite dishes! We are proud to provide convenient, healthy and delicious food to all our customers! :)
Frankie
Been a Tastily customer since Nov 2021
Been a Tastily customer since Nov 2021, after about a year with Chefly. So glad I made the switch! Here are a few reasons why:
I've never had any issues and meals always arrive complete (sometimes with bonus soft drinks)!!
Even when we were stuck abroad due to Covid-19 over the festive period, helped cancel my order so it wasn't wasted and credited my card so I can re-order for when we were back home.
On rare occasions I needed customer support, it was readily available, quick to respond and a very helpful team.
Meal options aren't boring (new recipes almost every week and on rotation) and optional larger portions for my favourites! I highly recommend them (wish I can put my referral code on here LOL)
I am one of your loyal supporters and I can't rate you high enough so please keep it up!!!! Thank you Tastily! You are an amazing team :)
3 de fevereiro de 2022
Avaliação não solicitada
Resposta da Tastily
Hi Jeno!
Thanks so much for sharing your Tastily experience!!
This is really wonderful feedback from such a loyal customer, you've made our day!
I am so pleased to hear that you are enjoying food and that the service works around your schedule. We are excited to keep to cooking for you Jeno :)
All the best,
Frankie
Healthy and tasty food
Really healthy, tasty food, ready in 3 minutes - for someone like me that’s busy it’s a life saver.
31 de janeiro de 2022
Resposta da Tastily
Hi Geraldine,
Thank you so much for sharing, really pleased to hear that you are enjoying the service! :)
Frankie
Order larger portions for £1
The larger portion option for £1 is not something offered by competitors. Generally good quality tasty meals, but not entirely sold on value for money without a discount code.
The website has gremlins, but the company is working on it. Customer service is great; I know because I have had to reach out too often (due to aforementioned gremlins).
27 de janeiro de 2022
Avaliação não solicitada
Resposta da Tastily
Hi Shaozhe,
Thank you so much for sharing - glad to hear that you like the food & we really appreciate the feedback as we are always striving to improve our service!
We are absolutely always on the tail of the pesky website gremlins! Very soon we will be moving to Shopify and they will be sorted out for good!
We also always have discounts on the go - have you heard of our refer a friend discount? For every friend you refer to the service you receive £20 credit on your account, and that's limitless!
Looking forward to creating more new dishes for you to try :)
Frankie
Easy to use
Easy to use. Good selection of food. Love being able yo rate my meals. Great packaging, keeping everything fresh with recyclable packaging.
21 de janeiro de 2022
Resposta da Tastily
Hi Suzanne,
Thank you for sharing your positive feedback, really glad you are enjoying the food! We are proud to be delivering fresh, great tasting food in sustainable packaging that is friendly for the environment too!
All the best,
Frankie
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