Taxfix UK (formerly TaxScouts) Avaliações 

7.336
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Second year of tax returns and I'm very happy! My accountant Svetlana is absolutely amazing <3 She makes everything so easy and stress free, I truly enjoy my experience working with TaxScouts now n... Ver mais

Avaliado com 5 de um total de 5 estrelas

Submitted my tax return early this year - first time ever. Thanks to Suzanne Booty who has made my previous tax returns significantly easier, this has encouraged me to get started early this year.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love this service. It’s quick and easy, if you need help it’s there! All steps and processes are self explanatory and it’s so easy to navigate the app. You can pick up where you left off, you do... Ver mais

Avaliado com 5 de um total de 5 estrelas

have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always re... Ver mais

Detalhes da empresa

Escrito pela empresa

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(7.336)

1.050 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Paul Brash was great!

Paul was great. Fast turnaround on my self assessment tax return and answered all questions I had very clearly and quickly. Many thanks!

13 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Great company for tax returns

have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always responds quickly and answers all my questions. Highly recommend.

14 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Very shit-Shit

22 de abril de 2026
logotipo da Taxfix UK (formerly TaxScouts)

Resposta da Taxfix UK (formerly TaxScouts)

Hi Stuart Davies,

Thank you for taking the time to leave your feedback. We are very sorry to hear that you had such a negative experience with our service.

This is certainly not the standard we aim to provide, and we sincerely apologise that we fell short of your expectations. Our goal is to make the tax filing process as simple and stress free as possible, and we regret that this was not the case for you.

We would appreciate the opportunity to understand more about what happened. If you are open to it, please contact our team at support@taxfix.com with the email address you used to register. This will allow us to look into your case personally and see how we can help.

Once again, we are truly sorry for your experience. We value your feedback as it is essential in helping us to improve.

Best regards,
Taxfix

Avaliado com 5 de um total de 5 estrelas

Excellent service

I have not been well, and really struggled with my self assessment - a couple of messages with Jon and its all sorted, which has definitely taken some of the stress from me at a difficult time.

8 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

I was told it would take 3 business…

I was told it would take 3 business days for them to upload my filings 12/06/2026. Still waiting a month later. They have totally ignored my messages and every day I’m getting a penalty charge from HMRC. Paul D’arcy was my supposed assigned accountant. So on top of fines and the payment up front to Taxfix UK, it appears I’m gonna have to pay a reputable accountant to do what these SCAMMERS have not.
Don’t waste your money or time with these crooks. I’ll be contacting Trading Standards soon.

8 de julho de 2026
Avaliação não solicitada
logotipo da Taxfix UK (formerly TaxScouts)

Resposta da Taxfix UK (formerly TaxScouts)

Hi Delia,

Thank you for taking the time to share your feedback and bring this to our attention. We are truly sorry to hear about the incredibly stressful and frustrating experience you have had.

We understand your distress regarding the significant delay in your tax filing and the lack of communication from our team. This is not the standard of service we strive for, and we sincerely apologise that you have been left without support, especially while incurring penalties from HMRC.

We want to investigate this for you as a matter of urgency. If you would be open to it, please contact us directly at support@taxfix.com with the email address you registered with and mention your Trustpilot review. This will allow us to locate your account immediately and understand what has gone wrong.

Once again, we are very sorry for the difficulty this situation has caused. We appreciate you raising this, as your feedback is essential for us to improve our service.

Best regards,
The Taxfix Team

Avaliado com 5 de um total de 5 estrelas

Very good

Simple to set up, allocated a terrific accountant, Zubair, who understood the specific complexities and worked quickly to get the calculations done. The refund from HMRC that’s now due more than covers the cost!! No hesitation to recommend.

7 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

I've been using Taxfix for the past 4…

I've been using Taxfix for the past 4 years, specifically working with Lilian Skinner on my self assessment tax returns. She has been consistently very professional, knowledgeable, and responsive. Overall, a pleasure to work with and easy to recommend to others.

And that's why I keep coming back. No doubt I'll do so again at the end of this tax year.

1 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent and prompt service. My accountant was approachable and answered all of my queries in depth. I was very happy with the outcome and will definitely be using them again. I felt they were fairly priced and saved me a lot of headache.

2 de julho de 2026

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