Taxfix UK (formerly TaxScouts) Avaliações 

7.431
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am very amaze as to how quick i was able to get my self-assessment completed. This was fantastic and the correspondence i received throughout was immense and without delay. Highly experience staff a... Ver mais

Avaliado com 5 de um total de 5 estrelas

The service has been great from the start. Kinjal, the accountant assigned to me was super prompt, patient and helped me with all my queries. Definitely recommend!

Avaliado com 5 de um total de 5 estrelas

It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.... Ver mais

Detalhes da empresa

Escrito pela empresa

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(7.431)

1.030 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I have been using Taxscout/Taxfix for…

I have been using Taxscout/Taxfix for several years now and always find the process straightforward. Once relevant questions are answered, your assigned accountant prepares the return for you. I was assigned Lilian Skinner at the start and have continued with her now each year I use the service which enables a rapport to develop. She has always been very professional and extremely helpful with explanations along the way. I will continue to use their service in the future in order to make a somewhat onerous task much simpler.

13 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

3 years of Taxfix

I’ve used Taxfix for 3 years now and always been assigned Chris C as my accountant! He’s a life saver, as I would have no clue where to start with my tax returns! He’s always been super quick with responses and getting things actioned. Couldn’t recommend Taxfix more!

13 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

The whole service provided by Taxfix…

The whole service provided by Taxfix was a good seamless one. My accountant was very professional and patient. She clearly answered all my queries and they were many. I would definitely recommend Taxfix without hesitation.

11 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Amazing!!!!

Amazing!!!!! Cannot believe how straight forward this was, i was dreading it and it was soo quick and simple. Thank you so much!!

4 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

Is it meant to be "easy to use"? Keep asking me additional fee

Currently in process, so I'll update my review once everything is complete.

So far, communication has been confusing.

I provided my pension statements, including all contribution dates, but I wasn't sure whether the relevant date was the due date or the paid date for determining which tax year it belonged to. I told them that to. Rather than clarifying this, I was told that analysing my pension (finding relevant figure and adding all up) was outside the scope of the service and would require an additional fee.

My expectation: simply said, "We need gross contribution figure - tax the paid dates is the one you need to check for the relevant tax year, add together and brings up to us" or if using my pention statement adn SIPP statement are out side of their work (tbh, this part can be done by AI easily)

Anyway, I have spoken to my provider, download teh figure and gave exact figure what they need to put into Tax return.

At the moment, I didn't get any good advice, and feel like it's going to be endless additional fee if anything slightly complicated. It's meant to be make your life easier, but at the moment, I don't see any value yet

3 de agosto de 2026
Avaliação não solicitada
logotipo da Taxfix UK (formerly TaxScouts)

Resposta da Taxfix UK (formerly TaxScouts)

Hi,

Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the confusing and frustrating experience you've had with our service so far.

We understand your concerns regarding the communication about your pension contributions and the explanation of our fees. Our goal is to make tax filing as clear and straightforward as possible, and we sincerely apologise that our communication left you feeling unsupported and unclear on what was needed from you. This is not the standard of service we strive to provide.

Unfortunately, we're unable to locate your account from your review alone. If you could contact us at support@taxfix.com, we'd be happy to review your case, clarify exactly what information is needed, and answer any questions you may have. We appreciate your feedback and would welcome the opportunity to help.

Once again, we’re very sorry for the frustration caused. Your feedback is greatly appreciated as it helps us improve our communication and services.

Best regards,
The Taxfix Team

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