Have been using Taxfix (formerly Taxscout) for over 3 years now and have been super impressed by the platform’s UX and capabilities. I’ve been lucky enough to be represented by the same accountant th... Ver mais
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Veja o que dizem as avaliações
Used for a number of years now, always a fast turnaround and a very straightforward website to upload documents. Allocates me the same accountant each year which means I am confident things are c... Ver mais
I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value... Ver mais
Taxfix guides you through providing the data for a self-assessment tax return - a human accountant compiles the form, makes the submission and answers any questions. I've had the same accountant wit... Ver mais
Detalhes da empresa
Escrito pela empresa
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Informações de contato
Reino Unido
- support@taxfix.com
- taxfix.com/en-uk
4,8
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
John Webb from Tax Scouts provided a…
John Webb from Tax Scouts provided a professional and helpful service from start to finish. He was clear, knowledgeable, and made the tax process much easier to understand. I appreciated his attention to detail, quick responses, and friendly approach. I would definitely recommend him to anyone looking for reliable tax support.
15 de maio de 2026
A quick responsive service
A quick responsive service and this is the second time I have used this company and would recommend them.
15 de maio de 2026
Accountant dis not help me get best…
Accountant dis not help me get best option .Never asked me about expenses just got cis statement and pay slips and said this i what you are due .
I am not an accountant so would like advice on if I can claim for other items .
Its just not personal to the client.They been payed up front so not interested in making you the best return
15 de maio de 2026
Resposta da Taxfix UK (formerly TaxScouts)
Hi Robert,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.
We understand how important it is to feel supported and to receive proactive advice on potential expenses. We sincerely apologise that you felt our service wasn't personal and that you were left without the guidance you needed to get the best outcome. This is not the standard of care we strive to provide our clients.
We want to look into this for you. If you would be willing, please contact our team at support@taxfix.com with the email address you used to register so we can review your case and see how we can help.
Once again, we are very sorry for the disappointment caused. We appreciate you bringing this to our attention, as your feedback is essential for us to improve our service.
Best regards,
Taxfix
A quick service,hassle free,if there is…
A quick service,hassle free,if there is any problems they've always communicated quickly.a reasonable fee
26 de abril de 2026
Mr. Shams is very good. Can recommend.
11 de maio de 2026
Value for money but it has its frustrations
Been with them 3 years. Their accountants are excellent - only one didn't turn up and I got a replacement in a few days. My experience with customer service has been patchy, one (Brittany) was surprisingly incredibly rude. I find their bank link and automated bookkeeping unusable but that might be me. All in all, Taxfix is value for money but it has its frustrations.
15 de maio de 2026
Avaliação não solicitada
System and process is clear and easy to…
System and process is clear and easy to use. Accountant is very efficient
14 de maio de 2026
extremely easy to navigate! 5 stars!
I’ve used this site for 3 years now and I highly recommend. It’s so easy to navigate, and the chat AI actually understands you when you ask it a question.
For what I use it for - managing taxes from income from a letting - it’s extremely easy to use and I always get a quick response.
14 de maio de 2026
Quick service
Quick service, even though my return was a little bit complicated. I've been using them for a few years now and will continue to do so!
11 de maio de 2026
Pretty easy process to use
Pretty easy process to use. Prompt responses to queries
12 de maio de 2026
I have used your service for the last 3…
I have used your service for the last 3 years and everything has been easy and quickly sorted for me.
13 de maio de 2026
Very helpful and fast
Quick, efficient and helpful. Was dealt with quickly. Excellent customer service and would recommend.
13 de maio de 2026
Have been using them since last few…
Have been using them since last few years and always found them very good
13 de maio de 2026
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