Taxfix UK (formerly TaxScouts)Avaliações 

7.296
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have been a customer for several years, re-assuring that my tax obligations are taken care of by qualified accountants. No fuzz and very responsive to task. Great service. Thank you

Avaliado com 5 de um total de 5 estrelas

This was my first time doing my self assessment - and I have a few revenue streams so it wasn't an easy one. It had been causing me a lot of anxiety and I honestly couldn't have wished for a better ex... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I worked with Rhian on my first tax return. I was extremely clueless as to what documents were needed, but the website has guided me through the process. Once the initial documents were submitted an... Ver mais

Detalhes da empresa

Escrito pela empresa

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(7.296)

1.006 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Thorough-impressed as a long-standing member

Have been using Taxfix (formerly Taxscout) for over 3 years now and have been super impressed by the platform’s UX and capabilities.
I’ve been lucky enough to be represented by the same accountant the whole time, Lilian, who is incredibly knowledgeable, thorough and clear with her comms and filings. Highly recommend

4 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service year on year

Used for a number of years now, always a fast turnaround and a very straightforward website to upload documents.

Allocates me the same accountant each year which means I am confident things are correct and consistent.

I would also say the price is great vale based on other accountants that I've seen first hand change substantially more for an inferior service.

3 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Compelled to subscribe

I don't like being forced to do things against my will. I used Tax Scouts last year, and returned this year -without being forced. Now you automatically subscribe people without any way of paying for a single year, you can only accept the subscription, then come back to cancel it. Now you make me want to go elsewhere! A good business wouldn't need to force people to sign-up to an ongoing yearly subscription.

1 de junho de 2026
logotipo da Taxfix UK (formerly TaxScouts)

Resposta da Taxfix UK (formerly TaxScouts)

Hi Andrew,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your frustrating experience with our new subscription model.

We appreciate your loyalty as a returning customer, and we sincerely apologise that our process has left you feeling forced to subscribe. This is certainly not the seamless experience we want for our users. We understand your perspective, and we regret that this change has negatively impacted your trust in our service.

Our goal is always to make tax filing as simple as possible and there is an option to toggle on screen, allowing you to purchase the service on a one off basis or a subscription basis. We're sorry if this wasn’t clear during the process. Your feedback is incredibly valuable as it helps us to review and improve our processes for all our customers.

If you require any assistance with your account or would like to discuss this further, please contact us at support@taxfix.com with your registered email so our team can help you directly.

Best regards,

Taxfix

Avaliado com 4 de um total de 5 estrelas

Once logged in

Once logged in, I was allocated a tax advisor. I had to upload certain documents.
Initially my tax calculation was incorrect an I pointed out how and why this was the case. It was soon corrected. You cannot speak to the advisor on the phone it's all done on line.

25 de maio de 2026
Avaliado com 4 de um total de 5 estrelas

Would recommend

My experience was good. My accountant dealt with some (from my viewpoint) complicated details and, apart from on one occasion, replied within the 48-hour timeframe (taking into account weekends & public holidays). I feel further clarity is needed for new service users of what to do to start the ball rolling - and which documents to upload when & where.

1 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

This is my second year using Taxfix and…

This is my second year using Taxfix and I am still pleased with the service including my own dedicated accountant Hannah Paterson. The deadline for filing my accounts had been very tight but Hannah was really good in ensuring accounts were filled before the deadline. Hannah maintained contact with me during the whole process and was very professional.

31 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Prompt, professional and easy to deal with

I used Taxfix to submit my UK tax return and had a very positive experience. My accountant, Svetlana, was prompt, professional and easy to communicate with throughout the process. She prepared the return clearly, uploaded the paperwork for review, and explained the outcome in a straightforward way. The service was efficient and gave me confidence that the return had been handled properly. I would be happy to use Taxfix again.

23 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick efficient

Quick efficient. Super easy to use platform. Just makes it very straightforward. Don’t have to anymore as done a few times but always so easy to ask them questions if you need

23 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Quick and easy

Was assigned Chris for my annual tax return who I've been assigned in the past from the days of Taxscouts. Have used this service for around 5 years. Completed very quickly as usual with no issues. Would recommend.

29 de maio de 2026

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