Special Shout out for Natalie who was so helpful & professional from the word go The process from enquiry through to processing through to competition was seamless So impressive, especially co... Ver mais
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Veja o que dizem as avaliações
I needed just 5 wardrobe hanging rails costing £1 each, so I didn’t think I would be able to order of such a low value. I was wrong! Not only did the woman at their customer services give excellent... Ver mais
We are refurbishing our home. As ordinary punters we used PHS Teacrates to store our personal items. The team have been a real pleasure to deal with. From Shane in the warehouse to Monika and Ana i... Ver mais
A empresa respondeu
I have been dealing with Tea Crate on Scrubs Lane for about 5 years now and I can say that they always deliver on what is required. People I have often dealt with are Abbie, Steve and Jack (there are... Ver mais
Detalhes da empresa
Escrito pela empresa
Hassle free next day crate rental for home or office moves meeting the needs of any ad hoc, short term project where items need to be moved and stored.
phs Teacrate
Escrito pela empresa
- Fast Next Day Delivery
- Fast next day delivery as standard to anywhere in the UK.
- Same Day Delivery
- Emergency same day delivery available upon request.
- Multiple Nationwide Depots
- 6 Nationwide depots for customer pick up and drop off.
- Extendable Rental Times
- Ability to extend your rental period or arrange an early collection if required.
- Expert Customer Service
- Customer Service Team on hand Monday - Friday 8:30am - 5:00pm to answer queries and take orders.
phs Teacrate
Fast Next Day Delivery
Fast next day delivery as standard to anywhere in the UK.
Informações de contato
phs Teacrate, Unit 1A, Collett Way,, UB2 4SE, Southall, Reino Unido
- 0800 980 6996
- teacrateenquiries@phs.co.uk
- teacrate.co.uk
4,5
Excelente
464 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paul and Jack were amazing
Paul and Jack were amazing, delivery of 500 crates the lads gave great customer service and assistance unloading the crates.
1 de julho de 2024
Avaliação não solicitada
Resposta da phs Teacrate
Hi Sam,
Thank you for your review! We're delighted to hear that Paul and Jack provided excellent customer service and assistance with the delivery of the crates. Please reach out to us should you need anything in the future.
Many Thanks,
Tash, phs Teacrate
Great customer service
I am writing to express my appreciation for the excellent service provided by Jasmine. She was incredibly helpful and organised everything promptly and effectively. Her commitment to customer satisfaction was evident, and I am thoroughly impressed by her swift actions and professional demeanour.
Great customer service truly makes a difference, and I highly recommend Jasmine for her outstanding efforts.
Thank you for fostering such a high standard of service.
27 de junho de 2024
Avaliação não solicitada
Resposta da phs Teacrate
Hi Michaela,
Thank you for taking the time to leave such a positive review! It is truly appreciated. We're thrilled to hear that Jasmine provided you with excellent service, her commitment to customer satisfaction and professional demeanor are truly commendable, and we're glad her efforts made a positive impression on you.
If you need any further assistance or have more feedback, please don’t hesitate to reach out.
Many Thanks,
Tash, phs Teacrate
The best company I’ve worked with
The best company I have had the pleasure to work with.
Brilliant customer service and so easy and helpful.
Jasmine Goraya You are a star so helpful and easy to work with and you get it and understand the customers needs.
I will work with this company as my new go to supplier.
Well done Jasmine.
You deserve a bottle I hope your manager is proud of you.
4 de junho de 2024
Avaliação não solicitada
Resposta da phs Teacrate
Hi Kevin,
Thank you so much for your glowing review! Jasmine will be delighted to hear your kind words, and we truly appreciate your recognition. We look forward to continuing to serve you as your go-to supplier. If you ever need anything else or have further feedback, please don't hesitate to reach out to one of the team!
Many Thanks,
Tash, phs Teacrate
THE ABSOLUTE BEST HOUSE MOVE HACK!
Why are more people not talking about this??? The best way to move house by far!!! Saves cost and the environment by not wasting loads of cardboard. Absolutely amazing team who are super helpful... If I could give 7 stars I would!
11 de junho de 2024
Avaliação não solicitada
Resposta da phs Teacrate
Hi Lucas,
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you found our service the best way to move house. It's great to know that our team provided amazing assistance throughout your experience. We appreciate your recommendation!
Many Thanks
Tash, phs Teacrate
Delivered 25 crates earlier than…
Delivered 25 crates earlier than expected.
Delivered by Tommy and a colleague from Curdworth site.
He split crates into 5's so easy to manoevre.Ensured enough labels and bubble wrap for computer screens.
He was friendly and nothing
Was too much trouble.
10 de junho de 2024
Avaliação não solicitada
Resposta da phs Teacrate
Hi Andy,
Thank you for your wonderful feedback! We're pleased to here that Tommy and his colleague were able to help you with the delivery of crates and supplying the labels and bubble wrap. We appreciate your kind words.
Many Thanks,
Tash, phs Teacrate
Resposta da phs Teacrate
Hi there,
Thank you for your positive feedback! We appreciate your support. If you need any further assistance, please don't hesitate to reach out.
Many Thanks,
Tash, phs Teacrate
Excellent Service by Paul at PHS Teacrate London Warehouse!
Paul at the PHS Teacrate London Warehouse provided excellent service. He was professional, efficient, and went above and beyond to meet my needs. I highly recommend working with Paul for a seamless experience. Thank you, Paul, for your outstanding assistance!
25 de abril de 2024
Avaliação não solicitada
Resposta da phs Teacrate
Hi Priscila,
Thank you for your wonderful feedback! We're thrilled to hear about the excellent service you received from Paul. We truly appreciate your recommendation and will be sure to pass on your compliments to Paul. If you ever need anything else or have further questions, please don't hesitate to reach out.
Many Thanks,
Tash, phs Teacrate
Amazing Process
Amazing process! Jasmine Goraya helped me so much from the start until the end of processing my orders! Quick and helpful responses which made it so much easier for me and the team, thank you Jasmine!!! :)
17 de abril de 2024
Avaliação não solicitada
Resposta da phs Teacrate
Hi there
Thanks for taking the time to review us. We appreciate it.
Many thanks
Josh, phs Group
Excellent all round
Excellent all round. So helpful and friendly. Setting up account and ordering was very straight forward. Thank you
25 de março de 2024
Avaliação não solicitada
Resposta da phs Teacrate
Hi Joanne,
Thank you for our 5 star review! We're glad to hear your experience was positive with our friendly team and that you found the ordering process straight forward.
Should you need anything feel free to get in touch, we're happy to help!
Many Thanks,
Tash, phs Teacrate
PHS - Jasmine Goraya
Jasmine Goraya was very helpful the minute i called the office to make enquires, right up to the end, me placing the order etc.
21 de março de 2024
Avaliação não solicitada
Resposta da phs Teacrate
Hi Jessie,
Thank you for your wonderful feedback! We're so pleased to hear about your positive experience with Jasmine. If you have any further questions or need assistance, please feel free to reach out.
Many Thanks,
Tash, phs Teacrate
Made packing and our move much easier
Made packing and our move much easier. Being able to stack the crates in the new house while we unpacked was much more orderly than fishing through cardboard boxes. Crates are easy to carry, very sturdy and can be packed densely. Very pleased.
12 de outubro de 2023
Avaliação não solicitada
Resposta da phs Teacrate
Hi Oliver,
Thank you for your review! We're thrilled to have been a part of your move and are pleased that you're satisfied with our service.
Many Thanks,
Tash, phs Teacrate
Great experience with Teacrate on…
Great experience with Teacrate on Scrubs Lane. Paul and Victor were especially helpful with 5* service throughout. Highly recommended!
22 de janeiro de 2024
Avaliação não solicitada
Resposta da phs Teacrate
Hi there,
Thank you for our 5 star review! We're so pleased that you had such a positive experience with us and will pass on your thanks to Paul and Victor.
We hope to work with you again in the future.
Many Thanks,
Tash, phs Teacrate
I highly recommend Teacrates!
I used Teacrates, Scrubbs Lane for the first time yesterday.
Great experience! The staff are helpful, friendly and professional, especially Paul the Warehouse Manager, who sorted me out in double quick time. Helped me load my van so that I was in and out in a few minutes. Speed is of the essence in my trade.
Will definitely be back!
19 de janeiro de 2024
Avaliação não solicitada
Resposta da phs Teacrate
Hi Paul,
Thank you for sharing your experience! We're thrilled to hear that you had a great first experience with phs Teacrate. It's great to know that our staff, especially Paul, provided a helpful and professional service, ensuring a quick and efficient process for you. We appreciate your feedback and look forward to working with you again in the future!
Many Thanks,
Tash, phs Teacrate
Highly recommended for residential moves
Everyone has heard of PHS as a commercial provider but I was surprised when searching for re-usable crates for moving home that they came up as a suggestion. I reached out to PHS Teacrate to clarify if they could provide me with some advice and I very quickly got an informative reply from Kelly Saund, who fully explained their service and even offered a small discount code!
Following a simple order process, the crates arrived along with packing materials, mattress covers and equipment for moving them once full. After the move they were collected as agreed and the drivers call ahead to let you know when they are half an hour away.
Really pleased with this experience, price is very comparable to buying single use cardboard boxes but the teacrates are much more solid, properly protecting all your items. Also we wanted to find something that would be re-usable to minimise our environmental impact and this definitely ticked the box.
Highly recommended for residential moves, thanks!
20 de novembro de 2023
Avaliação não solicitada
Resposta da phs Teacrate
Hi Jay,
Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with phs Teacrate and will be sure to pass on your gratitude to Kelly.
Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your move.
Many Thanks,
Tash, phs Teacrate
Great company
I carried out some work for Hannes Kerr-Gold at PHS Teacrate earlier today, and just wanted to leave a quick review. What a great experience! Hannes and his team were really helpful and the banter in the office was hilarious! I wish every site was as entertaining to work on. Thanks guys. Hopefully see you again in the future.
2 de novembro de 2023
Avaliação não solicitada
Resposta da phs Teacrate
Hi there,
Thanks so much for your review of phs Teacrate we're glad you had a positive experience on site!
Many Thanks,
Tash, phs Teacrate
Only had 7 crates for a house move
Only had 7 crates for a house move. From first conversation and placing order, to collection and final drop back of the crates, cant fault the service provided through the process.
Due to my medical needs, a huge thank you to Paul in the warehouse and manager James for your kind assistance whilst i was returning the crates.
11 de setembro de 2023
Avaliação não solicitada
Resposta da phs Teacrate
Hi Carl,
Thank you for your review!
We're glad to have been able to assist you during your house move. We'll be sure to pass on your gratitude to Paul and James for their kind assistance during your crate return. Should you require any further assistance in the future, please don't hesitate to reach out.
Many Thanks,
Tash, phs Teacrate
Another excellent service from…
Another excellent service from PHS/Teacrate!
This morning we had Mehmet and Abdi Omar here delivering crates for our office move. They were friendly, helpful and they arrived early and ready to go!
I supervised the unloading and delivery into the office and it was fast and efficient. We booked them through a third party (our moving company) and have also passed on the positive feedback to them. I hope this excellent service continues when the crates are collected at the other end later this month. Thanks gents!
16 de agosto de 2023
Avaliação não solicitada
Resposta da phs Teacrate
Hi Rosie,
Thank you very much for taking the time to share your positive experience with us! We're thrilled to hear that your recent encounter with our service was another excellent one. We value your trust in us and are determined to consistently provide an outstanding service.
Once again, thank you for your amazing review. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out :)
Kind Regards,
Elena, phs Teacrate
Thank you for making returning crates easy
I've recently been using phs Teacrate to help store items for a house move. Fantastic range of crates.
made the move easier by putting items in stackable crates (especially good for storage).
I just returned some crates and asked my wife to return them. She came back and said "Paul really made returning the crates so much easier for her"
Really appreciate this - Overall whole experience has been perfect,
15 de agosto de 2023
Avaliação não solicitada
Resposta da phs Teacrate
Hi there,
We sincerely appreciate your positive feedback about your experience with phs Teacrate during your house move.
Thank you for taking the time to share your positive thoughts about the overall experience. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
We wish you all the best in your new home and any future endeavors.
Kind Regards,
Elena, phs Teacrate
Great experience
Great experience today with brilliant service from Paul. Highly recommend.
11 de agosto de 2023
Avaliação não solicitada
Resposta da phs Teacrate
Hi Laura,
Thank you so much for taking the time to leave a review. We're thrilled to hear that you had a great time and received excellent service from Paul. We hope to hear from you again soon :)
Kind Regards,
Elena, phs Teacrate
We had an amazing experience today
We had an amazing experience today. Paul was very helpful and polite as always. It was easy to order online and collection was quick. We will definitely recommend this company.
3 de agosto de 2023
Avaliação não solicitada
Resposta da phs Teacrate
Hi Sirazum,
Thank you so much for taking the time to share your wonderful experience with us! We're delighted that Paul's helpful and polite assistance added to your positive impression. If you ever need anything in the future or have any further feedback, please don't hesitate to reach out. We look forward to hearing from you again :)
Kind Regards
Elena, phs Teacrate
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