TeamSnap Avaliações 

695
•
O TrustScore é 1 de um total de 5

1,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This app sucks. Not only does it charge an unreasonable admin fee it also charges a convenience fee for electronic payments. Just incase you get past the monetization of kids sports you get the privil... Ver mais

Avaliado com 1 de um total de 5 estrelas

I absolutely hate this app. It forces you onto a smartphone 24/7. If you don't have a smartphone or just want to live your life off a screen, you get left in the dark. There are healthier and more eff... Ver mais

Avaliado com 1 de um total de 5 estrelas

I want to complain about the site trying to sign apparently it just keeps disqualifying my account. It keeps giving me network error. It keeps saying that my account is not correct even though that it... Ver mais

Avaliado com 1 de um total de 5 estrelas

Complete SCAM company filling my Email with bogus surveys like "[Top Harbor Winners] You have-won-an BAUER 20V Cordless Drill/Driver Kit" and "Congratulations, You've Won the Milwaukee Cordless Power... Ver mais

Detalhes da empresa

  1. Eletrônicos e Tecnologia

Informação fornecida por fontes externas variadas

TeamSnap has taken the organization of youth, recreational and competitive sports into the 21st century. 15 million coaches, administrators, players and parents use TeamSnap’s web and smartphone apps to sign up, schedule, communicate and coordinate everything for the team, the club and the season. TeamSnap makes organizing sports as simple as click, tap and go.


Informações de contato

1,1

Muito Ruim

O TrustScore é 1 de um total de 5

695 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a avaliações negativas

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Todas as avaliações

(695)

8 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Love TeamSnap!

Love TeamSnap!! Has made running my hockey team so much easier. I'm still herding cats but now I have some help!!

2 de maio de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The rostering and scheduling works well…

The rostering and scheduling works well on mobile devices, better than other free hosting sites.

Messaging doesn't work as effectively as other applications that can build true two-way chats for all users. Therefore, our team uses another application for group chats.

Once I select Classic Payments, I shouldn't have to select it every time I log in. It should remove the default selection unless I change it in settings. Not every team wants to collect through TeamSnap/PayPal and have a surcharge. That means teams pay a fee to TeamSnap to pay more surcharge fees.

Picture storage is expensive. Our team uses another site to store pictures and video (a partner of TeamSnap). Links to the team on the partner site with automatic logins to that share site/team page would be great (unified login).

2 de maio de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unless you are a tech savvy

Unless you are a tech savvy, this app is way to complicated for kids' sports. The average parent does not have the time or the desire to figure out TeamSnap. There is much room for user error. The best, most reliable way to inform parents about their children's sporting events is through regular email. I dread using this app.

23 de fevereiro de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Love using the app but my team and…

Love using the app but my team and their organization will change to another team app after the changes are made to the way we pay dues. We like the way we do it currently and are not willing to change forms and have the fees added in because we are forced to use the new online payment method.

1 de fevereiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best youth sports app

I have enjoyed using team Snap & their premium features to help build and grow our Santa Clara Lions Football Club over the past three years to 15+ competitive teams. Coaches love it too! Could not have done it without TS and great customer service from Beth Hazen, client success manager. Norther CA’s Santa Clara youth soccer league appreciates all your support from our recreational and competitive teams using this awesome app. Can’t imagine the time it saves all ya busy parents. Thx a lot!

25 de janeiro de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

TeamSnap is a great communication tool…

TeamSnap is a great communication tool that I can use with my teams. I was greatly disappointed in the use of the tournament division and I have been frustrated that there is no personal service help where I can call someone with a problem I have.

1 de janeiro de 2019
Avaliação não solicitada
logotipo da TeamSnap

Resposta da TeamSnap

Thanks so much for the feedback, while we know some customers prefer over the phone support, we have found that email and chat are a much more effective and efficient way to support our customers. Chat is available weekdays from 9am-1pm Mtn for more pressing issues and you are welcome to email us anytime at support-tournaments@teamsnap.com or support-club@teamsnap.com. We'd love to help you with any concerns you have with the tournament feature in the future.

Avaliado com 5 de um total de 5 estrelas

TeamSnap is a Time & Life Saver!!!

TeamSnap is a Time & Life Saver!!!

TeamSnap has helped me be better organized and track everything I need for my two soccer teams I coach. From statistics, to schedules to pictures, everything in 1 spot where I can refer parents to. This saves me from answering multiple emails / texts / phone calls.

I sing the praises of TeamSnap to fellow coaches who still rely on emails and texts to communicate.

I love the alert function on game days when fields change or we need to adjust something on the fly.

I look forward to being a TeamSnap user as long as I coach.

28 de dezembro de 2018
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I was frustrated originally when I…

I was frustrated originally when I needed to cancel a team's account two weeks after creating it. This team left our program and we paid the $99.99 premium annual plan rate. We were unable to utilize the account or get a refund. I had a similar issue with a team that already had an account without my knowledge. I had just created a duplicate account under the premium annual plan but was offered a refund or transfer of the premium plan to the original account. The responses have been consistently quick and customer service has been outstanding overall.

27 de dezembro de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Brutal customer service

Was looking at moving to a League platform, customer service was terrible, never got answers to my questions...trial period expired and still no answers...nothing but text messages from support asking when they could call.....and they never did....on to another product!

26 de dezembro de 2018
Avaliação não solicitada
logotipo da TeamSnap

Resposta da TeamSnap

Drat, that is no good. We try our best to stay on top of customer inquiries - something must have fallen through the cracks here. We would still love to chat with you. If you are still open to it, hit us up on chat here and then we can jump on the phone.- https://www.teamsnap.com/leagues-and-clubs/

Avaliado com 4 de um total de 5 estrelas

Great Schedules & Rosters

Very good at scheduling games, keeping rosters and communicating out to the team. Love the ability to subscribe to the calendar feeds through Outlook - this is absoultely fantastic and why I always use TeamSnap. Needs work on volunteer section - would be great to have something where you can select individual parents to volunteer for activities (as it is now it is only players)...something like an integration with SIgnup Genius. Also frustrating to track indivudal items - such as athletic physicals: parents should be able to mark whether they've submitted forms, etc.

26 de dezembro de 2018
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

TeanSnap a good basic tool

TeanSnap is a good basic communication/organization tool for sports teams. TeamSnap is easy to use and allows participants to select how they would like to receive messages and reminders. I like that the athletes can link their parents to their profile to view the info they see. No more "I didn't get that."

23 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

TeamSnap has proven to be reliable and…

TeamSnap has proven to be reliable and easy to use for our soccer club. The Company also is continually improving the product to make the user interface easier and by adding more usable features.

22 de dezembro de 2018
Avaliação não solicitada

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