TeaVivre Avaliações 

532
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The box containing the Shi Feng Dragon Well Longjing Green Tea I ordered two weeks ago arrived safe and sound. The box containing the tea is very sturdy; obviously, the tea leaves were in a ziploc... Ver mais

Avaliado com 5 de um total de 5 estrelas

Well packaged , very good quality This is my second purchase . My other teapots from another supplier , are more than twice the price !! I wish I would have found Teavivre sooner ! Honestly , a really... Ver mais

Avaliado com 5 de um total de 5 estrelas

Buenísimo producto,, llegó en perfectas condiciones. La empresa escoge el mejor TE que he probado. Por eso les digo comprando desde hace tiempo.

Avaliado com 5 de um total de 5 estrelas

After doing some research, I decided to buy from TeaVivre and I'm very impressed! I purchased Tai Ju (胎菊) baby chrysanthemum buds. Upon opening the resealable bags, the buds were in great condition a... Ver mais

Detalhes da empresa

  1. Loja de chás

Escrito pela empresa

Teavivre is a tea online store that provides quality guaranteed Teas and Teawares from China. TeaVivre visits tea gardens and carefully selects teas directly from tea masters. Worldwide delivery, years of experience, reputation guarantee.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

532 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(532)

16 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I love that you package

I love that you package so well I have never had it crushed. I love that you use Fex Ex because UPS destroys ( smashes every box). Love the variety of teas plus you have the tea I love.

7 de outubro de 2024
Avaliado com 4 de um total de 5 estrelas

Tea order

Update november 2024

I ordered Golden needle tea in September 2024 and the tea turned out to be of poor quality.

Perhaps it was a coincidence as the tester of another tea that I received as a gift was tasty and of good quality.

In any case, everything ended well and I was fully refunded. The communication from the staff was very polite and friendly🙌

25 de setembro de 2024
logotipo da TeaVivre

Resposta da TeaVivre

Thank you for choosing our service and product. I am truly sorry for any inconvenience you’ve faced. I've reached out to you via email to address and resolve the issue, as your satisfaction is very important to us. I appreciate your patience and understanding and am grateful for the opportunity to make things right. Please don’t hesitate to let me know if there’s anything more I can do to ensure your satisfaction.

Avaliado com 5 de um total de 5 estrelas

A trusted source

I've bought green and oolong teas from TeaVivre a few times and have always been impressed with the quality and preservation. Buying tea online is risky and it's important to find a vendor you can trust. I have been very happy with TeaVivre and will definitely continue to shop with them.

30 de setembro de 2024
Avaliado com 3 de um total de 5 estrelas

Good tea, just unresponsive customer service

The tea arrived in two shipments; the first was pretty fast. After several weeks I contacted the company to find out status of the rest of the tea and heard nothing back. The tea arrived eventually - this shipment was from China, so slower. The tea is good, but they still have not answered the email. Overall good experience, but they would be wise to hire someone to answer their customer inquiries! I sent the email to the address they list for questions on their site.

26 de setembro de 2024
logotipo da TeaVivre

Resposta da TeaVivre

Thank you very much for taking the time to share your experience with us. I apologize for any inconvenience caused by the delay in communication regarding your order.

I completely understand how important it is to receive timely updates, and we take your feedback to heart. I looked into our records and see that we sent replies to your inquiries on October 13 and October 25, though it's possible they may have landed in your spam or junk folder.

If you don't see our responses there, please do not hesitate to reach out to us via our live chat feature on the website. We are here to assist and ensure your experience is as smooth as possible.

Thank you again for your patience and for choosing us. I am glad to hear that you are enjoying the tea, and we will continue provide best service and products to you and all our valued customers.

Avaliado com 5 de um total de 5 estrelas

Great teas delivered from China to overseas

First thing first, TeaVivre is a very reliable company that gave the opportunity to obtain many kinds of teas of very good quality in a fair price. They monitor the shipments made and their customer service is extremely kind when you need support until they confirm you receive your order. So I can place my next orders with confidence that the teas will show up to my place on the time announced.
Regarding the teas, they deliver a great experience on every cup that you prepare with them, putting a little bit of the mountains of Yunnan and Taiwan within your reach, you can taste teas with taste that not only will be new to you, but that will change your mind about you know about tea, especially for those that we live out of Asia in America or Europe where we don't have this great culture of tea that they have on China and Taiwan. I'm very happy to Teavivre, their teas, and the service that they provide with every order made. Thanks!!

19 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

I have been purchasing from Te Vivre…

I have been purchasing from Te Vivre for over 2 years and I will not switch to any other Tea Supplier. I always thought that finding a good Supplier of Tea in China would be quite a challenge and I actually have kept on searching and buying Tea. I was never satisfied, it wasn't me, but I was never happy with the quality nor the taste and absolutely never for the service. Two years ago a just said I would search one more and see what would come up. Finally I found what I had been searching for so long. TeVivre has excellent tea and a vast choice of products but what I really like most is the excellent, fast and professional service and support. I get responses of any questions I may have at the same day, the packing is perfect as it arrives without a scratch, the box is very thick and well wrapped. When I need an advice on which tea I would like to purchase,Mary is always there to advice for the outmost best. I am not exagerating and I am honestly writing this experience I have with TraVivre as a 6 star Supplier. You can trust them 100 and more %. Thank you TeaVivre. I will keep purchasing always from you.

20 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great tea and great service!

We get the same tea every time. But, we also get tea samples and now are finding that, yes, we like lots of different kinds of tea. It's lovely to sample these, new teas, but the big deal is how great every cup of Premium Dragon Well Long Jing tea turns out. We look forward to having a cup. Anytime. You won't be disappointed by the attentive service, either. In the puzzling world of teas and tea purveyors, TeaVirve is our constant.

19 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Found my new go-to tea store

I ordered one big bag of jasmine and a bunch of samplers and the jasmine came very fast since it was shipped from California. The samplers all arrived in under 2 weeks since they were shipped from China. All the teas I've tried so far have been super high quality. Will def be ordering from this company again.

16 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Ordinato 3 tipi di te uno giallo uno…

Ordinato 3 tipi di te uno giallo uno bianco e uno verde arrivati dalla Cina dopo 8/9 giorni in ottime condizioni ho sfruttato uno sconto del 20% sull'ordine completo. I 3 tipi di te che ho acquistato sono un po' cari però la qualità è veramente alta.

13 de setembro de 2024
Avaliado com 4 de um total de 5 estrelas

Great Teas from a Great Company

All of the teas I've purchased from youTeaVivre over the years have been excellent and I appreciate the brewing instructions, especially for a gaiwan. The only issue I have (and it's a minor one) is that shipping times are somewhat mysterious -- my last order had teas coming from both China and the US, and they both arrived on the same day. It seems the US order got a tracking number early on, but wasn't shipped until days later. On other occasions the teas from China have taken much longer.

12 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

authentic tea and informed delivery

I have been disappointed by so many tea shops in the US. Ones that offer decent quality tea at exorbitant prices. It was a great relief to find TeaVivre, which offers truly great quality tea at admittedly premium, but not insane prices. I think they justify the price tag with easy-to-use website and clear communications. As someone who cannot survive without great tea, I expect to rely on TeaVivre regularly.

9 de setembro de 2024

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