TeaVivre Avaliações 

532
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The box containing the Shi Feng Dragon Well Longjing Green Tea I ordered two weeks ago arrived safe and sound. The box containing the tea is very sturdy; obviously, the tea leaves were in a ziploc... Ver mais

Avaliado com 5 de um total de 5 estrelas

Well packaged , very good quality This is my second purchase . My other teapots from another supplier , are more than twice the price !! I wish I would have found Teavivre sooner ! Honestly , a really... Ver mais

Avaliado com 5 de um total de 5 estrelas

Buenísimo producto,, llegó en perfectas condiciones. La empresa escoge el mejor TE que he probado. Por eso les digo comprando desde hace tiempo.

Avaliado com 5 de um total de 5 estrelas

After doing some research, I decided to buy from TeaVivre and I'm very impressed! I purchased Tai Ju (胎菊) baby chrysanthemum buds. Upon opening the resealable bags, the buds were in great condition a... Ver mais

Detalhes da empresa

  1. Loja de chás

Escrito pela empresa

Teavivre is a tea online store that provides quality guaranteed Teas and Teawares from China. TeaVivre visits tea gardens and carefully selects teas directly from tea masters. Worldwide delivery, years of experience, reputation guarantee.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

532 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(532)

16 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great teas

Great, high-quality teas, nicely packaged, smooth shipping and delivery. I am a happy returning customer.

21 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Quality fast service

Quality fast service. Exact product ordered and received. Website still remembered previous orders and favorites. Even though it's been a while.

18 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

2 things this company does well

There are 2 things this company does well: highly visualized and informative online catalog with lots of useful information, reviews and details, and a great service experience - as a customer I always feel free to contact the company on any issue, and I always receive answers and solutions that leave me satisfied, including replacements to the stuff that I had previously purchased and felt not quite happy with.

15 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent Choice for Premium Teas at Value Prices!

The first time I placed an order from TeaVivre.com was in September 2020. Because of their excellent customer service and the quality and value of teas they offer, I've place 11 more orders as of August 2024. They offer frequent discounts and sales events and have a customer loyalty point system and option to get free shipping. I would highly recommend considering TeaVivre.com when looking to make your next tea purchase.

14 de julho de 2024
Avaliado com 4 de um total de 5 estrelas

Potentially missing samples

I'm going to hold off a genuine complaint until my second order arrives, but yesterday an order arrived to my house, only for me to find 2 teas in it instead of 5. The 3 samples I ordered nowhere to be found. I do have a second order arriving, I don't know if maybe the 3 samples were put into that order (I placed the two orders within a few hours of each other) I'm hoping they were just sent with the other order, and they weren't just forgotten about, but if they were, I will be disappointed because that would be the first time I've ever been let down by Teavivre (I've been ordering from them for a couple years now with no complaints). With that aside, the 2 teas I ordered, very nice. The one black tea I got had a very nice, freeze-dried strawberry aroma which was very nice, and had a flavor similar to sweet potato which was unexpected but still tasted good. The other black tea in the order had a dark, honey-like taste which I greatly enjoyed.

3 de agosto de 2024
logotipo da TeaVivre

Resposta da TeaVivre

Thank you so much for your feedback and for your continued support over the years. I am glad to hear that you're enjoying the teas you received.
Regarding the samples, I want to clarify that they were indeed included in your second order, which has already been delivered. Since the two teas in your first order are shipped from US warehouse but we don't have samples in US warehouse. So we ship the samples together with your second package. I sincerely apologize for any confusion this may have caused and hope this clears up any concerns.
If you have any further questions or issues, please don't hesitate to contact us. We always strive to ensure our customers are completely satisfied with their experience.

Avaliado com 4 de um total de 5 estrelas

Great variety of teas, site could be improved

Great variety of teas, fast shipping, smooth buying process. They even keep your points after years, I completely forgot that I had enough points to get a glass pitcher for free.
I can't give 5 stars though because the search engine on the site is a bit slow and the results are not great.
The whole website could use a redesign.
For example each tea should have the same layout for the information. As it is now it's not easy to find the steep time for example. If every tea description page follows the same layout (history, steeping guide, etc.) it would be better.
I will buy again.

28 de junho de 2024

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais