TEKLED Avaliações 2.143

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The item and service from the seller was excellent, the greatest let down was the choice of carrier, DHL won't allow you to change the delivery until they've attempted to deliver and failed, I then ch... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great customer service. I bought two pieces one was faulty and Tekled immediately replaced with speed. Appreciated very much. Many thanks

Avaliado com 3 de um total de 5 estrelas

Shipping was v fast - pricing ok . However the on line images and detail is lacking. This is an all plastic unit so only fed by live/ neutral lighting ‘flex’ no earth required . It is led so thats o... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wanted a new under cupboard led light due to failure of switch on old unit, of three. This company had what I required at a reasonable price. Received & satisfied. Wiring for same can be adjusted easi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Iluminação

Escrito pela empresa

Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

The item and service from the seller…

The item and service from the seller was excellent, the greatest let down was the choice of carrier, DHL won't allow you to change the delivery until they've attempted to deliver and failed, I then chose one of their collection points this was confirmed and I was told I would receive a collection code when it been delivered, I never did. I went to the collection point where it had indeed been delivered the shop keeper then contacted DHL customer service ! where I was then put on hold for over 20 minutes. The carrier is by far the worst I know, way behind Evri, royal mail od dpd, I certainly would not use DHL .

13 de abril de 2026
Avaliado com 3 de um total de 5 estrelas

Shipping was v fast but…

Shipping was v fast - pricing ok .
However the on line images and detail is lacking. This is an all plastic unit so only fed by live/ neutral lighting ‘flex’ no earth required . It is led so thats ok, but what is a real disappointment is that the cable feed is out of the end of the unit - you do get a connector block but the cable tail is only about 50mm.
When replacing neon tube light fittings as I am doing where you can choose where the cable exits the unit, this is a pain. The TechLed unit appears to be sealed

14 de abril de 2026
Avaliado com 4 de um total de 5 estrelas

Worth the money, only small issues

The light fitting I bought looks exactly as described so no issues there. The casing to attach it to the ceiling could be a little more study. The connector box for the lights isn't really appropriate for this kind of fitting (there are 5 live, 5 neutral and 1 earth wire and the connector box only has one port for each wire type. If it was just 2 of each wire it would be fine but with 5 of each they don't really fit). But you get what you pay for and this was a really cheap price for a fancy looking light.

11 de abril de 2026
logotipo da TEKLED

Resposta de TEKLED

Thank you for your detailed feedback. We’re glad to hear that you’re happy with the look of the light and that it matches the description.
We appreciate your comments regarding the ceiling casing and connector box. Your point about the number of wires and the limitations of the connector is very helpful, and we’ll be sure to pass this on to our product team for future improvements.
If you need any assistance or guidance with installation, please don’t hesitate to get in touch with us—we’re always happy to help.
Thanks again for your honest review!

Avaliado com 5 de um total de 5 estrelas

Superb service again and again

Superb service again and again. Quality items, fast delivery, spot on prices and a great range of products to choose from.

17 de novembro de 2025
logotipo da TEKLED

Resposta de TEKLED

Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.

Avaliado com 2 de um total de 5 estrelas

To long for delivery to take place

To long for delivery to take place

7 de abril de 2026
logotipo da TEKLED

Resposta de TEKLED

Please accept our heartfelt apologies for any inconvenience this may have caused. We understand the importance of timely delivery. We need to emphasise that we work closely with third-party delivery services to ensure the swift and secure transportation of our products. However, we recognise that, in this instance, our performance did not meet the standards we set for ourselves.

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, delivered in two days.

2 de abril de 2026
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Resposta de TEKLED

We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!

Avaliado com 1 de um total de 5 estrelas

Tekled Wall-E Double Head Security light

The design only allows cable access directly through the wall which, in most cases, is not possible. e.g. a house cavity wall which is plastered, decorated or with wall fittings. There should be access through the side from, say, an external junction box. I had to rake out a brick joint to get the cable in.
Once the back plate is fixed the light unit has just an awkward push fit on to it. The push fit is not very secure and would be so much better with a screw fixing method for maintenance access.

30 de março de 2026
logotipo da TEKLED

Resposta de TEKLED

Thank you for your detailed feedback on the Wall-E Double Head Security Light.
We’re sorry to hear that the installation process was challenging. Your point about cable access is very valuable—particularly for properties with cavity walls or existing finishes—and we understand how having only rear entry can limit flexibility. Your suggestion regarding a side option from an external junction box is noted and will be shared with our product development team for future improvements.
We also appreciate your comments on the push-fit connection. We understand that a more secure fixing method, such as screws, could make installation and future maintenance easier and more reassuring.
Thank you again for taking the time to share your experience—feedback like yours helps us improve both our products and design decisions.

Avaliado com 5 de um total de 5 estrelas

Prompt response and delivery

Prompt response and delivery! I would do business with Tekled again.

Unfortunately the items didn’t fit, so I will need to exchange the items.

1 de abril de 2026
logotipo da TEKLED

Resposta de TEKLED

Thank you for your kind words about our response and delivery—we really appreciate it!
We’re sorry to hear that the items didn’t fit as expected, but we’ll be happy to assist you with the exchange process. Please feel free to reach out to our customer support team at customerservice@tekled.co.uk, and we’ll make sure everything is sorted as quickly and smoothly as possible.
We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

TekLED

TekLED, always the best, and their quick deliveries literally save the day… thank you, I will be back

23 de março de 2026
logotipo da TEKLED

Resposta de TEKLED

It's customers like you that make our job wonderful. We appreciate your feedback and are happy to have met your expectations.

Avaliado com 5 de um total de 5 estrelas

Pretty fairy lights

Fairy lights despatched quickly and well packaged. They give a nice warm glow in the garden

30 de março de 2026
logotipo da TEKLED

Resposta de TEKLED

Your positive feedback is like a spotlight on our commitment to excellence! We're over the moon to learn that TEKLED brightened your space. If you ever need more brilliance, count on us to keep your surroundings aglow.

Avaliado com 5 de um total de 5 estrelas

Found the exact light i needed and fast shipping

Found the exact light i needed from Tekled. It was reasonably priced for 2 lights and the shipping was extremely fast. Very happy with my purchase and would definitely buy from them again ☺️

23 de março de 2026
logotipo da TEKLED

Resposta de TEKLED

Thanks for spreading the 'light' with your kind words. We are beaming with joy over here!

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