Prompt customer service support and set up. I have switched a month ago, my internet is fast, reliable and wifi range covers my 2 story home without any extenders. It’s costing less than half than Be... Ver mais
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Veja o que dizem as avaliações
I'm a recent Telcan subscriber. This week, for the first time that I can remember in my internet life, I received a notice from them telling me they would be performing some network upgrades. I... Ver mais
A empresa respondeu
We have our modem in our basement as the cable enters our home there. Unfortunately upstairs an iPhone 13 does not receive a strong enough signal to stream video consistently. Not sure what simple a... Ver mais
A empresa respondeu
Calling India via Telcan.com using your smart phone is the fastest, most convenient and the cheapest. But, Telcan offers eight (8) ways to call to and from India. Everyone does not have a smart ph... Ver mais
Detalhes da empresa
Escrito pela empresa
Telcan is a leading internet and home phone provider in Ontario & Québec, Canada founded in 1998. We strive to give Canadians access to the affordable Internet they need. We’re proud to bring Canada up to speed by providing hassle-free unlimited home Internet. THERE IS NO FINE PRINT AND THERE WILL NEVER BE. - - - - - - - - - - - - - - - - - - - - - - WHY TELCAN As the “little guy” in an industry full of telecom giants, we have to stay nimble and provide people with a service that meets their needs, not our own. Our lives are changing every day and there’s no reason why one of the most important tools we use on a daily basis should have to stay the same. Welcome to a new era of Internet in Canada. Welcome to Telcan.
Informações de contato
2800 Skymark Avenue, 402, L4W5A6, Mississauga, Canadá
- 1-888-835-2268
- techsupport@telcan.com
- telcan.com
4,1
Muito Bom
187 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
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Telcan Review
After 35 yrs. of working in telecom for major corporations, one learns what service quality and quality service from a vendor is all about. From my overall experience, they checked all the boxes on how to provide service properly. I could easily see the experience and professionalism of the organisation, especially the install technicians.
Hats off to all those involved!
Network availability and reliability, no issues. Speed, within acceptable limits. Billing, no issues. Support, no issues.
Cheers!
14 de setembro de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for taking the time to share your feedback Nick cioci! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price and we're proud of our team members and always happy to hear positive things about them.
We receive the promised speed and it…
We receive the promised speed and it works great. The internet does cut out but it can always be fixed by resetting the router
13 de setembro de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for your review, Paul Atreides! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.
Good value for the price
The internet works well, the speed is as advertised
12 de setembro de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for giving us a shot, AutomotiveTrends! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price.
Great service at a great price
1 de março de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for taking the time to share your experience, Adrian!
Stable internet connection at a reasonable price
Telcan provides stable internet connection at a reasonable price. I’ve been using Telcan for one month and I haven’t had any problems during this period.
18 de maio de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you Alex! for taking the time to share your feedback, We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price and we're glad that you are enjoying that.
Excellent service
12 de maio de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for taking the time to share your experience, Alexander!
I’ve been using Telcan’s services for 2…
I’ve been using Telcan’s services for 2 months and it’s been great. Wifi coverage is great throughout the entire house, we haven’t had any issues working from home.
17 de maio de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for your review, Fred! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.
As easy as it gets 😁
Signing up with Telcan was as easy as it gets, just a simple telephone call and within 2 days I had the new modem and was up and running.
1 de maio de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for taking the time to write such a well-thought-out positive review of our company, We always strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.
The Internet was set up very fast and…
The Internet was set up very fast and remotely.
5 de maio de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for taking the time to share your feedback Aidan! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price and we're proud of our team members and always happy to hear positive things about them.
all very well so far
17 de maio de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for taking the time to share your experience, Juan Carlos!
Great service and a great product.
2 de maio de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for giving us a shot, Trevor! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price.
Proper price but weak connection
The price is proper, but the weakness could be the connection irruption and low speed.
13 de maio de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you Maryam! for taking the time to write such a well-thought-out positive review of our service. We have a 24/7 support system for our customers, request you to please contact our customer support team immediately in case of any service interruption.
Good service
Good service, fast response. However, the internet is slow to load most of the time. Not sure if it is signal issue or just my plan.
13 de maio de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you Phoebe! for taking the time to write such a well-thought-out positive review of our company and customer service. We have a 24/7 support system for our customers, request you to please contact our customer support team immediately in case of any service interruption.
satisfied with all the services
satisfied with all the services. good experience.
27 de abril de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for taking the time to share your experience, Subodh!
Awful experience
Awful experience. Issues started April 27th. Internet dropped out, advised to reboot router. Issue occurred again April 28, and April 29th. Claim signal levels looked good, reboot required to get back online.
Last Friday May 5th, internet dropped and would not come back online until 5 hours later. I work from home and require stable internet. I now have cancelled your garbage service and gone back to Bell.
8 de maio de 2023
Avaliação não solicitada
Resposta da Telcan
Hello Rob! Please accept our sincere apologies for any inconvenience this may have caused, while the majority of our clients are happy, it's unfortunate that you've had an experience with our service that hasn't met your expectations. We've examined your account and it seems like an isolated issue as it is not impacting all clients in your area, In rare cases, we run into situations where due to some cabling issue in the area or an issue with the underlying physical cable provider customers are facing service interruptions, We will be using your feedback to make improvements to ensure we offer an exceptional experience for our clients in the future. Thank you!
Since I've joined I've had no…
Since I've joined I've had no connection issues. The service is great so far.
4 de maio de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for taking the time to leave such an amazing review Aaron! We're very glad that you have found our service to be excellent.
Working as expected.
13 de abril de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for taking the time to share your experience, Frank!
Great service!
Easy to order, set up and use. Great price!
20 de janeiro de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for giving us a shot, Carol! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price.
Great internet provider
Great internet provider. I am very happy with this telco in terms of quality and service. I could not ask for more: affordable and reliable.
10 de abril de 2023
Avaliação não solicitada
Resposta da Telcan
Thank you for taking the time to write such a well-thought-out positive review of our company Javier! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.
Everything worked
1 de março de 2023
Avaliação não solicitada
Resposta da Telcan
Very grateful for your 5-star review, Lawrence! Thank you.
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