Would highly recommend Tenancy Clean. I was hesitant about booking as it wasn't a local firm, but I had left it very late to organise a clean for our new house. The phone was answered quickly, they co... Ver mais
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Veja o que dizem as avaliações
Brilliant service. I booked a full end of tenancy clean and was booked in within 2 days. Abubakr Ismahil came and he and his colleague spent all day thoroughly cleaning my property that the last tenan... Ver mais
Shaida and her colleague have been very helpful in the end of tenancy cleaning! They provided a very detailed, professional, and thorough service. I’m very happy with their delivery. Highly recommende... Ver mais
If i could leave less than star i would. the flat is unclean and rejected by our company meaning we need to pay all over again for remedial cleaning so the company said cleaning 'dust, cobwebs, dirty... Ver mais
Detalhes da empresa
Escrito pela empresa
Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service
Informações de contato
8 Charminster Court, Lovelace Gardens, KT6 6RX, Surbiton, Reino Unido
- 02081460266
- info@tenancy.cleaning
- tenancy.cleaning
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 59% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
END OF TENANCY DEEP CLEAN
We had booked an end of tenancy clean which included a full deep clean of the property, a deep clean of the oven, hob and extractor fan, the dishwasher and deep clean of all carpets. Three lovely ladies arrived fully equipped and we honestly cannot believe how fantastic the end results are. The place is cleaner than when we first moved in. So professional and the level of expertise was fantastic.
If anyone is needing an end of tenancy clean please reach out to this company. You really won’t be disappointed.
Very easy to book, high standard
Very easy to book. I changed my quote around a couple of times and that was seamless. They managed to send someone with less than 24 hours notice. Ali was great, very high standard of cleaning.
Guarantee admitted in writing, never honored
Guarantee admitted in writing, then never honoured. Paid £1,500 for an end-of-tenancy clean (invoice #17898); the quote was at the high end but we proceeded partly on the strength of the advertised re-clean guarantee. The agent’s check-out flagged eight residual items. I claimed the guarantee within their 7-day window and their reply confirmed in writing that the booking was covered. The check-out report, clerk’s photographs and agent’s photographs were all provided the same day, with access confirmed. No visit was ever scheduled. Instead: a request to resubmit everything through a complaints form, a promise of a full response “by close of business today,” then silence. We are now arranging another company to finish the flagged items at our own cost.
Ali and the team did an amazing end of…
Ali and the team did an amazing end of tenancy clean. Thank you so much.
Horrible Experience, Incompetent
Horrible, pathetic service.
They didn't even clean basic items
Floor skirtings are full of dust,
Bathroom shower was not descaled
Basic mopping and vacuuming was not done - Food particles on the floor
Kitchen shelves were left with food
Kitchen walls left oily
Chimney was left oily (additional paid)
Lamp shades were left with cob webs
Cobs webs in ceilings
Radiators not cleaned
I mean what not?! . Don't waste money and time with these people
If there was a star below one I will give that.
Daniel and Alessandra have madre a…
Daniel and Alessandra have madre a great work.
Perfect Job at economical rate
Perfect Job at economical rate
My tenany cleaning was done by Ali's team and it is at its best! I would recomment them for sure.
The worst experience ever
The worst experience ever! Our flat was not clean, the building company rejected our tenancy end of clean due to so so many errors and they wouldn't do anything to help remedy the issue. We raised thorough, legitimate and details issues to do with dirt and dust and the response was unhelpful. Do not work with them.
0 stars
If i could leave less than star i would. the flat is unclean and rejected by our company meaning we need to pay all over again for remedial cleaning so the company said cleaning 'dust, cobwebs, dirty floors,drip marks and smears' is beyond their scope of work. the wost experience ever - don't waste your money unless you want to get charged all over again while Mas has the worst customer service of anyone i have dealt with,
Professional service
Thank you Ali and team for the wonderful and professional end of tenancy cleaning of our flat.
Cleaner cancelled about 10 minutes…
Cleaner cancelled about 10 minutes before arrival time.
Was told I hadn’t paid so a refund didn’t need to be issued. I had paid. Although they have stated the refund is being processed it has now been 4 days and no refund in my account. Wouldn’t recommend.
Not good enough
Christos Ntemo Team have done an amazing job. They have made the whole house cleaner than when we started our tenancy. Punctual and very good with my 7 year old with answering all of his questions.
Edit : now that I've had time to go over the property the job is nowhere near good enough specially added blinds to the quote and paid extra for each one and none have been done, cobwebs still there and appliances not cleaned, splashback not cleaned radiators not wiped extractors in bathrooms not touched. I was rushed around to see what they wanted me to see. And then given a link to leave a 5 star review and told i need to leave a 5 star review and they need a screen shot. A 3rd of the deposit was paid for the clean and I will be lucky to get any back unless I re-clean.
Very good experience
Good experience! Easy to arrange and arrived on time. Robert and his team worked very quickly and flat was in excellent condition when they left! Thank you.
Hard working team
Christos and his colleague arrived promptly and cleaned the house well. They were both polite and helpful.
Unfortunately I opted for an end of…
Unfortunately I opted for an end of tenancy clean, this wasn’t to the optimum professional standard by any chance and by the time the landlord reviewed it, I still had to pay additional charges for a professional cleaner as lots of windows, worktops and sockets were still left uncleaned. The carpet also didn’t look professional cleaned by any means. I wont be recommending this service at all!
Great
Great, friendly service. Very thorough and efficient - flat never looked cleaner! Would recommend!!
Efficient and thorough end-of tenancy…
Efficient and thorough end-of tenancy clean. Two cleaners came & I am very happy with the job! Annoyingly, we had to pay extra for the hob & fridge to be cleaned as I did not realise these were ‘appliances’, but I think that’s my wrong-doing. Definitely recommend this company.
10000/10
Ali and his team were absolutely brilliant. The flat is spotless, the job is perfect. In addition, they were really kind people who went above and beyond for the job. Would book again and again and again!
The job was fantastic
The job was fantastic. They really went the extra mile for me. I was truly amazed at how sparkling the oven was, way beyond my expectations.
I have no hesitation in recommending them.
Best cleaning service
I cannot recommend Ali and his colleague highly enough! They carried out our end of tenancy clean and did a phenomenal job from start to finish. The property was left absolutely spotless, with incredible attention to detail in every room. They were professional, punctual, friendly, and worked incredibly hard to ensure everything was cleaned to an exceptional standard. We were genuinely impressed by the quality of their work and would not hesitate to use their services again or recommend them to anyone looking for a reliable and thorough cleaning service. Thank you both for such an outstanding job!
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