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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Spoke to Maureen about setting up broadband , such a lovely and helpful lady ! I have been contacted as well in regards to getting the best energy deals which I have a call to discuss once I’ve moved... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jamie from tennant shop was amazing!! Sorted out all my tv/phone/broadband out and the price almost made me fall out of my chair with shock! He made sure we got the best deal possible and I can’t th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had an amazing experience with the tenant shop with setting all my bills for my new apartment. They were very helpful in setting up the broadband and insurance. they also answered all my question... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Might be helpful for the elderly. They only give you deals from certain suppliers, so checking online gives you a lot more options. If you're comfortable using the www for these tasks, I would recomme... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora para locatários
  2. também em
  3. Companhia gestora de propriedade
  4. Serviço de telefone e internet
  5. Serviço financeiro não-bancário
  6. Servicos Públicos Habitacionais

Escrito pela empresa

Tenant Shop have been working with Letting Agents to help them reduce workload and improve profitability for over ten years. We provide an award-winning utility management service that streamlines the notification process and resolves billing queries. Our experienced Product Consultants also work hard to find our customers the best deals on energy, TV and broadband, and a range of insurance and financial protection products. We also have a suite of insurance and protection products for landlords, to protect them from the risks of renting out their properties.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

13 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(12.952)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Good service

Good service, felt slightly confusing at times.

20 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Morning Patie,

Thank you for leaving a 4-star review for Tenant Shop. I’m pleased to hear that you were happy with the overall service you received when we assisted with your new property.

We are always looking for ways to improve our services, so I would appreciate it if you could provide me with more information on how we could achieve a 5-star review in the future.

If you would like to discuss this further or have any questions, please feel free to contact me directly at 0203 823 9355. I hope to hear from you soon!

Kind Regards,
Sarah- Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Good follow-up and cost competitive content insurance options

Jeremy went through tenant content insurance options very clearly. He was very helpful and patient with my additional questions.

20 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Andronikos,

Thank you for leaving a 5-star review for Tenant Shop and your kind words We’re thrilled to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Jeremy's efforts made a difference. We’ll be sure to pass along your compliments.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Alan was very professional!

16 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Stephen,

Thank you for leaving a 5-star review for Tenant Shop. We’re pleased to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Alan's efforts made a difference. We’ll be sure to pass along your compliments.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Rina was very helpful and committed

Rina was very helpful and even though the system was having difficulties accepting payment information she remained persistent and saw the entire process through.

14 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Jennifer,

Thank you for leaving a review for Tenant Shop and for speaking with me on the phone earlier today. We always appreciate your feedback as we look to improve our services and maintain the high standards that we set for ourselves.

If you do require any further assistance, please feel free to contact us directly on 00203 823 9350. Wishing you all the best for the future in your new home!

Kind Regards,
Joshua - Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Excellent service

15 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Claire,

Thank you for leaving a 5-star review for Tenant Shop!

I'm pleased to hear that you were happy with the service you received from us and appreciate you taking the time to provide your feedback. If you have any questions or require any further assistance, please feel free to contact Tenant Shop directly on 0203 823 9355.

Kind Regards,
Joshua - Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Approachable agent

Approachable agent and Alan explained all steps clearly. Helped with Wifi installation. The process was smooth overall till now.

13 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Morning,

Thank you for leaving a 5-star review for Tenant Shop. We’re pleased to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Alan's efforts made a difference. We’ll be sure to pass along your compliments.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

This company have been brilliant

This company have been brilliant. They have provided excellent advice and been highly supportive and helpful, going above and beyond. I would especially like to thank and recommend Iorwerth Alexander Jones who has been a breath of fresh air to deal with, responding swiftly to all my queries with excellent reliable advice.

13 de janeiro de 2025
Avaliação não solicitada
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Susan,

Thank you for leaving a 5 star review for Tenant Shop. I am glad to see you had a positive experience with our team, especially with Iowerth, and that we were able to assist with the services and utilities at your new property. I will make sure to pass on your kind words and appreciate you taking the time to provide your feedback on our services.

If you have any questions, or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Very good and quick service

Very good and quick service. Agent was very helpful and clear with offers etc.

9 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Chad,

Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and appreciate you taking the time to provide your feedback.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Trust

Really good experience

3 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Joshua,

Thank you for leaving a 5 star review for Tenant Shop. We always aim to provide a friendly and professional service when assisting tenants with the move into their new property, so I am glad to see this was the case in your experience and will make sure to pass on your kind words.

If you have any questions, or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best for the future in your new home!

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, Great deals and very upfront and easy to understand, happy about my offers

1 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Kirby,

Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and appreciate you taking the time to provide your feedback.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Helpful

Helpful, efficient and couteous

9 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Nicolas,

Thank you for leaving a 5-star review for Tenant Shop!

I'm pleased to hear that you were happy with the service you received from us and appreciate you taking the time to provide your feedback. If you have any questions or require any further assistance, please feel free to contact Tenant Shop directly on 0203 823 9355.

Kind Regards,
Joshua - Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

A very informative service with…

A very informative service with excellent customer service,

9 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon John,

Thank you so much for your positive feedback and leaving a 5 star review for Tenant Shop! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

If you have any questions, or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Super helpful service to help me get…

Super helpful service to help me get for settled in my new home. Carol was super sweet and helpful in helping my set up my WiFi service. Super professional and excellent staff!

6 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Chinelo,

Thank you for leaving a 5-star review for Tenant Shop and for your kind words about Carol. We’re thrilled to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Carol's efforts made a difference. We’ll be sure to pass along your compliments.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Your staff was very detailed and used…

Your staff was very detailed and used simple language and everything was understood.

8 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Chibuike,

Thank you for leaving a 5-star review for Tenant Shop. We're so glad to hear that you had a positive experience with Tenant Shop and that our team were able to assist with the utilities at your new property!

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Spot on and helpful👍

7 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Chikezie,

Thank you for leaving a 5-star review for Tenant Shop!

I'm pleased to hear that you were happy with the service you received from us and appreciate you taking the time to provide your feedback. If you have any questions or require any further assistance, please feel free to contact Tenant Shop directly on 0203 823 9355.

Kind Regards,
Joshua - Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Really helpful 😁

4 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Lauren,

Thank you for leaving a 5-star review for Tenant Shop!

I'm pleased to hear that you were happy with the service you received from us and appreciate you taking the time to provide your feedback. If you have any questions or require any further assistance, please feel free to contact Tenant Shop directly on 0203 823 9355.

Kind Regards,
Joshua - Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Very helpful member of staff called Shaun…

Very helpful member of staff called Shaun. Made it look it all so easy.

2 de janeiro de 2025
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Mani,

Thank you for leaving a 5-star review for Tenant Shop and sharing your recent experience. Our team here at Tenant Shop is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Easy to understand and very helpful

Easy to understand and very helpful

23 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Rumbidzai,

Thank you for leaving a 5-star review for Tenant Shop. I am glad to see you had a positive experience with us, and that we were able to assist with the services and utilities at your new property! We always aim to provide a friendly and professional service when assisting tenants move into their new properties.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 2 de um total de 5 estrelas
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Kevin,

Thank you for leaving a review for Tenant Shop.

I'm sorry to hear that your experience with us was not an entirely positive one and apologies if I called you at an inconvenient time. I would like to discuss your experience with you in more detail, so that I can gather more feedback from yourself and make sure to pass this on to the relevant people within Tenant Shop, so this can be addressed internally. Our aim is to assist with the move in process in a friendly and professional manner for tenants, so we do appreciate any feedback and insight you can provide, as we can look to maintain the high standards that we set for ourselves.

If you would like to discuss this in more detail, please feel free to contact me directly on 0203 823 9359. Hope to hear from you soon!

Kind Regards,
Joshua - Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Spoke to Maureen about setting up…

Spoke to Maureen about setting up broadband , such a lovely and helpful lady ! I have been contacted as well in regards to getting the best energy deals which I have a call to discuss once I’ve moved into the property. Really helpful and professional, definitely what I needed as I’m a first time renter so didn’t have a great idea on what to do!

19 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Sarah,

Thank you for leaving a 5-star review for Tenant Shop. We’re pleased to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Maureen's efforts made a difference. We’ll be sure to pass along your compliments.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

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