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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Spoke to Maureen about setting up broadband , such a lovely and helpful lady ! I have been contacted as well in regards to getting the best energy deals which I have a call to discuss once I’ve moved... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jamie from tennant shop was amazing!! Sorted out all my tv/phone/broadband out and the price almost made me fall out of my chair with shock! He made sure we got the best deal possible and I can’t th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had an amazing experience with the tenant shop with setting all my bills for my new apartment. They were very helpful in setting up the broadband and insurance. they also answered all my question... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Might be helpful for the elderly. They only give you deals from certain suppliers, so checking online gives you a lot more options. If you're comfortable using the www for these tasks, I would recomme... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora para locatários
  2. também em
  3. Companhia gestora de propriedade
  4. Serviço de telefone e internet
  5. Serviço financeiro não-bancário
  6. Servicos Públicos Habitacionais

Escrito pela empresa

Tenant Shop have been working with Letting Agents to help them reduce workload and improve profitability for over ten years. We provide an award-winning utility management service that streamlines the notification process and resolves billing queries. Our experienced Product Consultants also work hard to find our customers the best deals on energy, TV and broadband, and a range of insurance and financial protection products. We also have a suite of insurance and protection products for landlords, to protect them from the risks of renting out their properties.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

13 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(12.952)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Quick helping sistem

Giving all the details needed ,very friendly and understanding great people

18 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Erika,

Thank you for leaving a 5-star review for Tenant Shop!

I'm pleased to hear that you were happy with the service you received from us and appreciate you taking the time to provide your feedback. If you have any questions or require any further assistance, please feel free to contact Tenant Shop directly on 0203 823 9355.

Kind Regards,
Joshua - Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Needs met

The follow up was good and all my needs were met

17 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon,


Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Helpful

As a complete novice to switching suppliers and searching the best deals, the person made the whole process very quick and simple, and explained clearly my options. I would definitely recommend this service !

23 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Gordon,

Thank you for leaving a 5-star review for Tenant Shop. We're so glad to hear that you had a positive experience with Tenant Shop and that our team were able to assist with the utilities at your new property!

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Great bunch of people and helped me…

Great bunch of people and helped me find the best deals

20 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Christopher,

Thank you for leaving a 5-star review for Tenant Shop. We're so glad to hear that you had a positive experience with Tenant Shop and that our team was able to assist with the utilities at your new property! Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Helpful and good suggestions

3 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Karthikeyan,

Thank you for leaving a review for Tenant Shop and for speaking with me on the phone earlier today. We always appreciate your feedback as we look to improve our services and maintain the high standards that we set for ourselves.

If you do require any further assistance, please feel free to contact us directly on 00203 823 9350. Wishing you all the best for the future in your new home!

Kind Regards,
Joshua - Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Moved to Bolton recently

Moved to Bolton recently , tenant shop has arranged for the energy supply and new sim and broadband connection. This saved me some efforts and time .

14 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Mayada,

Thank you for leaving a 5-star review for Tenant Shop. I am glad to see you had a positive experience with us, and that we were able to assist with the services and utilities at your new property! We always aim to provide a friendly and professional service when assisting tenants move into their new properties.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Jamie from tennant shop was amazing!

Jamie from tennant shop was amazing!! Sorted out all my tv/phone/broadband out and the price almost made me fall out of my chair with shock!
He made sure we got the best deal possible and I can’t thank Jamie enough. Really pleasant, great conversation and helpful, how easy it all was blew my mind, everything is all sorted ready for me to move into my first ever apartment. Forever grateful thank you so so so much Jamie and Tennantshop!!

17 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Amie,

Thank you for leaving a 5-star review for Tenant Shop. We’re pleased to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Jamie's efforts made a difference. We’ll be sure to pass along your compliments.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 4 de um total de 5 estrelas

Good

Good and helpful

16 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Ricky,

Thank you for leaving a 4-star review for Tenant Shop. I’m pleased to hear that you were happy with the overall service you received when we assisted with your new property.

We are always looking for ways to improve our services, so I would appreciate it if you could provide me with more information on how we could achieve a 5-star review in the future.

If you would like to discuss this further or have any questions, please feel free to contact me directly at 0203 823 9355. I hope to hear from you soon!

Kind Regards,
Joshua - Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Kind

Kind, helpful and explain things well

16 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Ranpati,

Thank you for leaving a 5-star review for Tenant Shop. We're so glad to hear that you had a positive experience with Tenant Shop and that our team were able to assist with the utilities at your new property!

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 1 de um total de 5 estrelas

You’re calling me without scheduling…

You’re calling me without scheduling the call, you see my English is low still your operator didn’t make any effort to help me understand her. She was rude.

16 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Amaury,

Thank you for leaving a review for Tenant Shop. I am conscious of calling you to discuss this in more detail given the nature of your review, so thought it would be best to reply directly and leave my contact information, should you wish to get in touch.

I’m sorry to hear about your experience with Tenant Shop and any distress this may have caused you. We will be reviewing the call recording to ensure that the agent you spoke with receives the necessary feedback, so we can improve our service for tenants like yourself in the future.

If you have any questions or would like to discuss this in more detail, please feel free to contact me on 0203 823 9355.

I wish you all the best for the future!

Kind Regards, Sarah - Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Afternoon Agnes,

Thank you for leaving a 5-star review for Tenant Shop. We’re pleased to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Jamie's efforts made a difference. We’ll be sure to pass along your compliments.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Very knowledgeable and helpful

Very knowledgeable and helpful

14 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Andrew,

Thank you for leaving a 5-star review for Tenant Shop!

I'm pleased to hear that you were happy with the service you received from us and appreciate you taking the time to provide your feedback. If you have any questions or require any further assistance, please feel free to contact Tenant Shop directly on 0203 823 9355.

Kind Regards,
Sarah- Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Great informative customer experience…

Great informative customer experience .no gobbly gook,straight to the point.Thank You

12 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Marianne,

Thank you for leaving a 5 star review for Tenant Shop and sharing your recent experience.
Our team here at Tenant Shop is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Extremely helpful.

Extremely helpful.
Did not push in any way.

14 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Morning,

Thank you so much for your positive feedback and leaving a 5-star review for Tenant Shop! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

Avaliado com 4 de um total de 5 estrelas

Great help

Zarina was great she told me everything I needed to know and very helpful so I would like to say thank you

12 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Morning Alexander,

Thank you for leaving a 4-star review for Tenant Shop. I’m pleased to hear that you were happy with the overall service you received when we assisted with your new property.

We are always looking for ways to improve our services, so I would appreciate it if you could provide me with more information on how we could achieve a 5-star review in the future.

If you would like to discuss this further or have any questions, please feel free to contact me directly at 0203 823 9355. I hope to hear from you soon!

Kind Regards,
Sarah- Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service! Takes a lot of stress during the process of moving and everyone is really friendly on the phone

12 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good Morning Zara,

Thank you for leaving a 5-star review for Tenant Shop. We're so glad to hear that you had a positive experience with Tenant Shop and that our team was able to assist with the utilities at your new property! Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Good customer service

Lady I spoke was really friendly

10 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Indy,

Thank you for leaving a 5-star review for Tenant Shop. We're so glad to hear that you had a positive experience with Tenant Shop and that our team were able to assist with the utilities at your new property!

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Very helpful got me a good deal

Very helpful got me a good deal

7 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Adam,

Thank you so much for your positive feedback and for leaving a 5-star review for Tenant Shop! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Recommended

Shaun is very professional and help me out to get home insurance in affordable price

6 de dezembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Abdul,

Thank you for leaving a 5-star review for Tenant Shop and for your kind words about Shaun. We’re thrilled to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Shaun’s efforts made a difference. We’ll be sure to pass along your compliments.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

simple to deal with

simple to deal with

26 de novembro de 2024
logotipo da Tenant Shop

Resposta da Tenant Shop

Good afternoon Gareth,

Thank you for leaving a 5-star review for Tenant Shop. We're so glad to hear that you had a positive experience with Tenant Shop and that our team were able to assist with the utilities at your new property!

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

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