One star = I did not receive my order. Two star = I received less than expected. Three star = I received exactly what I ordered. Four star = Better than expected. 5 star= above and beyond. REVIEW: On... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
This was so easy and WAY less expensive than what the same labs were going to cost me out of pocket being referred by my PCP! I will definitely use Test Well again!
A empresa respondeu
Good service. Prepaid for blood work since insurance charges too much and my deductable is high so cheaper to just pay out of pocket. Quick results
A empresa respondeu
Easily and quickly ordered tests online and traveled to lab same day. Staff was super nice and professional
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
TestWell is a direct to consumer lab testing company.
Informações de contato
Estados Unidos
- support@test-well.com
- test-well.com
4,5
Excelente
46 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer support
I made an error signing up for my test and customer support was GREAT.
27 de setembro de 2026
Resposta da Test Well
Hi Kim! We're so glad the support team was helpful. We're here for anything you need!
2 stars.
One star = I did not receive my order. Two star = I received less than expected. Three star = I received exactly what I ordered. Four star = Better than expected. 5 star= above and beyond. REVIEW: Online order clearly puts “free testosterone” in the title of what you are ordering but purposely confusing lists in the title of my order but includes it in a more expensive test. Results took much longer than expected. Also not ever quest lab accepts this, I had to drive to a 2nd location after I was refused service.
This company fully expects you to buy at a quick glance and then gaslight light you when you don’t know their proprietary codes and references. I fully expected my “free testosterone” results included with my test because it was included as “bioreference” in the title of what I paid for. Then I found out that means nothing and is put there to boost sales, no other reason.
3 de outubro de 2026
Resposta da Test Well
Hi Santino, we are sorry to hear that you feel that way. We try to be as clear as possible on our pages so that there is no confusion about what you order from us.
It looks as though your order took a total of 3 business days, as we stated online and that the item you ordered to test was exactly what you got. You ordered a total testosterone test which is exactly what you got and if you wanted both markers we do carry a panel for that for an extra 10 dollars, you would just need to order that instead. BioReference is a lab we use in NY/NJ and has nothing to do with boosting sales.
If there is anything we can do here, please reach out to support and we can look at your account further to see what we can do to make this right for you.
Resposta da Test Well
Hi Edward — thank you for the review, and I'm sorry you've been left waiting. I looked into your order personally: your results were released to your TestWell account on Saturday, October 3, and we emailed you that afternoon to let you know. If you dont see them in your account, let us know at Support@test-well.com. If anything else about the experience fell short, reply to that email and I'll make it right.
— Josh, Founder, TestWell
Did not know you existed and was very…
Did not know you existed and was very happy that you were a fraction of the cost of LabCorp, but I could still go to LabCorp!
26 de setembro de 2026
Resposta da Test Well
Hi Jay! We're so glad you are happy were here! Happy to serve you!
The process was quick and easy
The process was quick and easy. Managed to save money on blood work and the tech was knowledgeable so everything went well.
26 de setembro de 2026
Resposta da Test Well
Hi Keith! We're glad to serve you!
Very easy, Will use again!
Very easy, convenient! Saved me so much money as a self pay patient! Thank you!!!
1 de outubro de 2026
Resposta da Test Well
Hi Rhonda, we're so glad! Thats what we're here for!
Resposta da Test Well
Hi Aimee, thanks for the review! We're glad it was easy all around for you!
The results took longer that stated.
1 de outubro de 2026
Resposta da Test Well
Hi there, we are sorry there was a delay with your results. We hope that next time the lab of your choice provides them in a more timely manner. We will be waiting to provide your requisition for your next visit.
Amazing service and priced way better…
Amazing service and priced way better than Quest and labcorp
1 de outubro de 2026
Resposta da Test Well
Hi Philip, thanks so much! We look forward to serving you again in the future.
Resposta da Test Well
Hi William, we're so glad it was a good experience for you!
Good service
Good service. Prepaid for blood work since insurance charges too much and my deductable is high so cheaper to just pay out of pocket. Quick results
22 de setembro de 2026
Resposta da Test Well
Happy to serve you Lisa, and we look forward to doing it again!
Resposta da Test Well
Hi there, thank you so much! We look forward to serving you again!
cheap and very quick and easy
everything was quick and easy i even switched from labcorp to quest. sent me a new lab form with no problem. i shoped online and test well was cheapest for what i wanted to have done.
27 de setembro de 2026
Resposta da Test Well
Hi Robert, thanks so much for the review! We're happy you're happy.
The price was very reasonable and lab…
The price was very reasonable and lab was convenient.
26 de setembro de 2026
Resposta da Test Well
Thanks Barbara! We're glad you found it convenient.
I sent a patient there and he was very…
I sent a patient there and he was very satisfied with the convenience. I myself were very happy with the speed with which we got the results. We will do it again for sure.
19 de setembro de 2026
Resposta da Test Well
Hi Jon, thanks for sending them our way. We look forward to serving you again!
It was very smooth ordering test
It was very smooth ordering test, getting orders, and finding lab to have the draw. Reasonable prices too.!
Good customer service!
25 de setembro de 2026
Resposta da Test Well
Hi Tammy, thanks for the review! We're glad it was smooth for you.
Wonderful experience!
Very easy to order tests and fast results at a great price.
26 de setembro de 2026
Resposta da Test Well
Hi Robin, thanks so much! We're glad you found what you needed.
Resposta da Test Well
Thank you so much! We look forward to serving you again.
Resposta da Test Well
Thank you so much for the review, were so glad that your experience was delightful.
Was very easy to order my tests very…
Was very easy to order my tests very nice site will recommend to my friends
15 de setembro de 2026
Resposta da Test Well
Thanks so much for the kind words, we look forward to serving them.
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