Collective Avaliações 

66
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've been with Collective for 5 weeks now, and I couldn't be happier with my experience. I did my research and due diligence for several months before hearing about this company. I'm a fan of Thr... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Signing up super easy and all these great reviews I decided to give it a try. Day one said approved and information about treatment will be in app shortly… Nothing no treatment no information day 3... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I absolutely LOVE this company! They are very timely with getting your approval and then shipping your medications out right away. Their vials come very well packed and arrived cold. They also include... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is my first time using a GLP-1, and I am so happy I decided to use Collective. The instructions are clear, my doctor is responsive, and the guides are truly helpful. I also received my prescripti... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Farmácia Online
  2. também em
  3. Policlínica
  4. Programa de bem-estar
  5. Serviço de emagrecimento

Escrito pela empresa

Collective is taking on the high cost of healthcare with a simple conviction: the medicines changing people’s lives shouldn’t be priced beyond their reach. Our membership model pools our members’ collective buying power to negotiate the lowest prices from licensed US pharmacies and put the savings where they belong: with the people paying for care. We’re starting with doctor-prescribed, third-party tested compounded GLP-1s, which also comes with ongoing medical and nutrition support. There are also no price hikes when your dose increases, and no bulk medication purchases. Behind Collective is Gunnar Lovelace, co-founder of Thrive Market, who helped make organic groceries affordable for millions of American families. After experiencing the benefits of GLP-1s himself, he saw another industry overdue for a price reset. GLP-1s are just the start. Collective is expanding into longevity treatments and supplements, bringing the same demand for affordability to the next wave of care. Because medical progress means very little if the people who need it can’t afford it.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

66 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(66)

65 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

I have been trying to refill my…

I have been trying to refill my tirzepide since the weekend and have gotten no response from collective. Very frustrating!

20 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Ugh! I'm so sorry to hear this. I've just escalated with the team and hoping we can get this sorted out for you ASAP.

Avaliado com 5 de um total de 5 estrelas

I've been with Collective for 5 weeks…

I've been with Collective for 5 weeks now, and I couldn't be happier with my experience. I did my research and due diligence for several months before hearing about this company.
I'm a fan of Thrive Market so when I heard it's the same owners and the same principles, I took a closer look. Not only is the price awesome because of their membership model, but delivery of the doses and communication with my medical and support teams have been immediate and satisfying. If I had an issue, it was addressed and resolved quickly.
I've already brought two of my circle into the Collective fold, and have received the monthly bonus on one of them already. What a nice perk for sharing!
Suffice it to say, they say what they'll do and they do what they say.
I highly recommend!

18 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Thank you for sharing! We're so happy to hear you've had a good experience!

Avaliado com 5 de um total de 5 estrelas

Extremely fast shipping

Extremely fast shipping, meds well packaged and ice pack were still frozen solid. Actually spoke to a licensed MD that explain meds and dosage. Very happy with Collective.

14 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Thank you so much for sharing! We're happy to have you with us!

Avaliado com 5 de um total de 5 estrelas

I love collective

I love collective! So reasonably priced and great product. The customer service has always been fast to get back with me. I even emailed them with questions about their glp-1 program and I had not even made an order yet so I was very impressed from that point on.
So, with such a great prompt response from their CSR's I decided to make the switch from my old company. Glad I did! Now, whoever is reading this needs to just sign up already!!!! You won't regret it.

25 de setembro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Wow! Thank you so much for sharing. We're so glad to have you with us!

Avaliado com 5 de um total de 5 estrelas

GLP1 create customer service

My experience with this pharmacy has been very quick, easy and will save us a lot of money!

9 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

We love to hear this! Thank you for joining Collective!

Avaliado com 5 de um total de 5 estrelas

A+ all around

For the first time, I can afford a GLP-1 and Collective has made it smooth sailing. I have struggled for years to lose weight and was extremely discouraged. I found Collective via Reddit and the entire process has been straightforward. The medication came fast, packed cold, and included nausea medication if I needed it. They have instructional videos and a great list of suggested supplements and nutrition tips. A holistic focus is very important to me.

I started at the end of September and I’m down 12 pounds. I had a couple of questions and customer service and the doctor both responded quickly and professionally. I look forward to seeing what else they have planned.

8 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Thank you so much for the kind words! So happy to hear you've had a great experience.

Avaliado com 3 de um total de 5 estrelas

Transparent, and simple - unless you run into a problem

I joined one week ago and received my 1st shipment 3 days later. It was an incorrect dosage for a. switching from a different provider and b. tapering down to maintenance dose.
The good:
They do what they say - flat pricing, quick shipping, quick replies from the medical team. The web portal is simple and straightforward, and there is not yet another app to download.
The bad:
You have to be your own advocate for when errors do occur because everyone follows a script during chats and explaining issues in plain language takes several tries to get understood. There is no app, just a web portal, which as a home screen shortcut works well, but doesn't notify if a message has been responded to. Also, there is no way to opt out of multiple notifications - you get texts and emails, not one or the other.
The ugly:
Customer service seems non existent (at this point in my experience).My issue was forwarded from Care Team to Support three days ago. I am yet to receive a response, and correct dosage vial(s). There is no way to contact them except the chat/message option on the web portal. There is only so many messages you can send before you're just clogging up the pipeline so I am forced to wait and hope someone responds.

6 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Thank you for taking the time to share such detailed feedback. We're glad the initial experience was smooth, but sorry to hear you had trouble getting your issue resolved.

We're sharing your feedback with our team and would really like to make sure your specific issue gets resolved. Please reach out to us at support@collective.org so we can look into this directly.

Avaliado com 5 de um total de 5 estrelas

I gave Collective a try. Great! A++++

I gave Collective a try. And they were great. Intake was straightforward. They charge a set price for any dose. I got a 15mg dose of Tirzepatide for the same price as advertised.

They do have the yearly 199.00 dollar membership fee. Which they're upfront about. However, they do give you 21 days before they lock you in. Which is great as you are able to get your first vial to try out. And if it's not to your liking you can cancel and not be charged the membership fee. Only the cost of the first vial.

I wouldn't say they're slow. But I see them maybe having got busy due to the great service and price. I even expect a bit of growing pains. As of now, nothing that is outrageous. The service and price far outweigh any issues.

I will definitely keep using them going forward and would not hesitate to recommend them.

25 de setembro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Thanks so much for the kind words and for taking a chance on us! We really appreciate your support and are happy to have you as part of Collective. Lots more to come!

Avaliado com 5 de um total de 5 estrelas

Collective is great

I am extremely pleased with my experience with Collective so far! I signed up on a Thursday and was approved and got a message from my Dr the same hour. I received cold medicine the following Wednesday, as they had shipped my meds Monday with 2 day shipping. This shipping method ensures we get cold meds. The website is great. It has great directions on how to take your shot and has dietitians you can have group Q&As with as well as holistic suggestions to make our experience the best possible. I have used the suggested workouts. The medication is working great for me and the website also shows when my next vile is going to ship. The prices are amazing too. This is my first time using a GLP-1 and I am so thankful I came across Collective. My experience has been so stress free and positive.

5 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Love hearing that the whole experience has felt easy and stress-free. Thanks for taking the time to share this, and we’re really glad you found Collective!

Avaliado com 5 de um total de 5 estrelas

I wanted to share my experience with…

I wanted to share my experience with Collective, this is a wonderful company dedicated to making healthcare and essential medications significantly more affordable. Their customer support team is extremely helpful and knowledgeable, which I deeply appreciate.

There's no complicated paperwork or questions to answer just answer honestly and the doctor will review your medical information and will reply to you as soon as he they are able to which is usually less than a day.

Collective memberships are affordable because they negotiate lower prices directly with licensed U.S. pharmacies. Collective offers doctor prescribed, third party tested compounded GLP-1 medications, plus ongoing medical and nutritional support. Their pricing remains flat even as prescription dosages increase, and unlike many other companies, they do not require bulk purchases.

I am looking forward to seeing what other products and supplements they will offer in the future.

4 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

This is incredibly thoughtful. Thank you for taking the time to share such a detailed review and for putting your trust in Collective. We’re excited for what’s ahead too!

Avaliado com 5 de um total de 5 estrelas

SO HAPPY I FOUND THIS COMPANY!!!

I absolutely LOVE this company! They are very timely with getting your approval and then shipping your medications out right away. Their vials come very well packed and arrived cold. They also include anti-nausea meds with each order along with a pack of syringes for your injections. This company was created by the founder of Thrive so they are obviously very reliable. And you absolutely CAN NOT beat the price!!!

16 de agosto de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Thank you so much for the kind words! We’re really happy to hear you’ve had such a great experience with us. We appreciate you choosing Collective and taking the time to share this!

Avaliado com 4 de um total de 5 estrelas

Signing up super easy and all these…

Signing up super easy and all these great reviews I decided to give it a try. Day one said approved and information about treatment will be in app shortly… Nothing no treatment no information day 3
Update: I ordered on Thursday received tirz the following Thursday. Just took first dose the packaging is the best I’ve ever seen. Cane with very clear directions. I wish I could order 3 months worth at a time.

30 de setembro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

We’re really sorry you’ve been left waiting without a clear update. Once you’re approved, you should know what your treatment plan is and what to expect next, and three days without that information is understandably frustrating. We’d really like to figure out what happened and get you taken care of. We aren’t able to identify your account from the information in the review, so please reach out to our team and mention your Trustpilot review. We’ll make sure we find your account and get this sorted out.

Avaliado com 5 de um total de 5 estrelas

I had an excellent experience with…

I had an excellent experience with Collective.org’s customer service. Madeline responded to all of my messages and helped me in a way I never thought possible. She was friendly, responsive, knowledgeable, and genuinely caring from start to finish. She answered my questions clearly, made the process easy, and went above and beyond to make sure everything was taken care of. I am so glad I changed pharmacies for my medication. It’s refreshing to work with a company that truly values its customers and provides such prompt, professional, compassionate support. Highly recommend Collective.org!

1 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

We’ll make sure Madeline sees this! Thanks so much for taking the time to recognize her and share your experience. We’re really glad to have you with Collective!

Avaliado com 5 de um total de 5 estrelas

Update

Update: per response below, this company has shipped and I have received the medication. Very happy that this was resolved quickly. As mentioned by others, the medication kit arrived chilled and all appears to be in order. They did go above and beyond to resolve and I appreciate that effort.

Not impressed so far. Joined on 9/28 and was approved for medication same day. Then my order just sat there all week. Credit card charged that day despite information on website stating that charges are only submitted when medication is shipped. Reached out on Thursday and received email reply stating medication would "most likely" be received next week because they only ship Mon- Wednesday; no explanation (or apology) for this delay provided. I'm already on this medication so this is a delay in treatment. Had high hopes for this company but now considering canceling as this level of customer service makes me wonder if all my shipments will 'most likely' show up when they decide to send them.

2 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

We’re so sorry about this experience. We looked into your order and found that there was an issue with the original prescription that had to be corrected before the pharmacy could fulfill it. That’s now been fixed, and we’ve asked the pharmacy to expedite your order. We also should have communicated much more clearly about what was happening rather than leaving you wondering why your order hadn’t moved.

For additional context, this isn’t the typical fulfillment experience at Collective. Most prescriptions move directly from provider approval to the pharmacy for preparation and shipping within a few business days. In this case, an issue behind the scenes caused an additional delay, and our communication didn’t give you the context you deserved.

Avaliado com 5 de um total de 5 estrelas

Best around

I switched over last month from Embody’s to collective and let me tell you hands down the BEST decision I have ever made!! The packaging was awesome and everything arrived cool as well as they included anti nausea meds along with my medication. I signed up and was approved and had my meds all within three days! I received my second month and absolutely no issues with this shipment either. The portal is very easy to use just wish they would allow us to log our weight loss weekly. I am absolutely so happy with wells pharmacy and the dosage of the meds. Praying they don’t start the random switching up of the additives but for now I am super thrilled. Fingers crossed I get my credit as stated when I joined but either way this is affordable for me and I am so appreciative of that!!!

1 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Thanks so much for sharing this. We’re really glad you made the switch, and appreciate the feedback on the portal too. Happy to have you with us!

Avaliado com 5 de um total de 5 estrelas

They're so good, that you will find it hard to believe they're real!

Collective has been super easy to sign up with. Their pricing is the best I've seen. No hidden charges. They explain pricing and the yearly membership fee. That said, all of that averages for 12 months to an affordable price for a year of weight loss medication. They send meds and bill monthly refills. I find that easier than paying for 3, 6 or 12 months at a time. Their customer service is the best I've come across so far. They ship fast. My meds have arrived cold. They also include medication for nausea for those who might need it. I've not had to use it, but it is a nice touch that other companies do not do. I can't sing Collective's praises enough!

1 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Really appreciate the kind words and detailed review. We put a lot of thought into making the experience as straightforward as possible, so it means a lot to hear this. Thanks for being part of Collective!

Avaliado com 5 de um total de 5 estrelas

Amazing company

Amazing company - They don’t BS you and lie saying they are “FDA approved/certified”, the package was still cold even on a hot summer day, shipping was super fast and customer service has been wonderful.
Their website is very helpful in keeping track of dosing; they send everything you need without adding to the cost.
Will only be using this company for my GLP-1, highly recommend!

28 de setembro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Really appreciate this. Thanks for taking the time to share your experience, and for trusting us with your care. We’re glad to have you with Collective!

Avaliado com 5 de um total de 5 estrelas

Where do i begin, 5 STARS!

Where do i begin? This company is wonderful. From the beginning, sign-up is super easy and fast!! You hear back from the DR very quickly! Meds arrived cold and on time! The packaging is amazing!!! Customer service is quick when responding and they are super nice! The price is excellent and you cannot beat it. Delivery service is great too!

10 de setembro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Love hearing that everything has been so smooth! Thanks for taking the time to leave us such a great review. We really appreciate it!

Avaliado com 5 de um total de 5 estrelas

The best company by far!

I have tried several companies and I have been using the shot for several years! I recently joined collective and so far everything has gone super smooth. The doctor has been great, signing up was super easy, all of my questions were answered.
The process was quick, I answered some questions, a couple of hours later the provider messaged me, we chatted back and forth with some questions I had. I was approved and a couple days later I received my medication!
The medication came packaged really nice! The medication was surrounded by insulated packaging and several ice packs that were still frozen. They even included zofran and suggested I split my dose into two weekly shots to avoid nausea, which I was dealing with from the last company I was with.
I definitely recommend collective to anyone who is thinking about using a glp-1/gip. This company has your back!!!

1 de outubro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

This is so great to hear. Thank you for the recommendation and for sharing your experience. We’re really happy you found us!

Avaliado com 5 de um total de 5 estrelas

I have been with Collective just a few…

I have been with Collective just a few short weeks and they have been fantastic!. Customer service email, general service very one is so nice and helpful. Thanks gang keep up the good work!

30 de setembro de 2026
Avaliação não solicitada
logotipo da Collective

Resposta da Collective

Thanks so much! We’ll do our best to keep it up. Really appreciate having you with us!

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