Test My Allergy Avaliações 771

Great company! Results are excellent. Had a problem with a missing activation code and Shawn was very helpful and helped me out massively! Thank you

i got confused with how the test worked and didn’t realise i had to purchase the physical kit until Shawn helped me out and explained how it worked & that if i wanted the physical thing i had to pay £8.99 on top of the £15 i already paid. very helpful and thorough with his explanation. the problem has been solved now& the physical kit will be sorted asap :)

Shawn was very helpful and professional

I purchased my kit a long time ago thinking I was going to get a kit in the mail like Ancestory but found out after 2 to 3 weeks of waiting that I downloaded it. I mailed my sample in about 2 weeks ago and was checking to see if there was any updates but couldn't log into my account. I kept saying "forgot password" but the hint wasn't ever sent to my email. I started the Chat on Test My Allergy and a nice Rep took my chat, named Emily. She was extremely helpful. She helped me locate my info and gave me additional information to be looking out for. I'm writing this review because I thought it was nice how she was patient with me and went out of her way to help me.

Great customer service from Emily today, quickly cleared up confusion and promptly answered my questions.

I had been struggling all morning trying to access my account, but Avery at Test My Allergy quickly turned things around. She got me back into my account in no time, resolved the issue straight away, and clearly explained the next steps. Lovely, efficient service - really appreciated!

Emily was very helpful. Thank you.

Just had a chat with Terry and he just sorted my concerns immediately no fuss no questions just did it we all need a Terry in our lives thank you again and hopefully this test put an end to all vet bills
Thank you again Terry have a goood day

I was concerned that i had not received the bags to put the hair samples in. Kai responded to my message very quickly explaining everything to me and I can now progress my tests. Thank you Kai

Live chat was super helpful in finding exactly what I needed in a fast efficient and friendly manner so I could get on with my day and get my sample on my way! Shawn is an absolute rock star!

Emily was extremely helpful in answering my questions. Very informative polite and detailed in her responses. Exactly what you want from a company.

Jordan was very helpful on the live chat, problem was sorted within a matter of minutes. Very greatful,

Very assertive, fast and helpful advice from Jordan, provided with a kind and friendly approach☺️

Angel sent the results to another email address that helped the test deliver to me.

Shawn was very helpful and sorted out my problem with the email. good service

I was unable to access my account but Jordan was very helpful and in a matter of minutes I am back online!

Their customer service is excellent. Thank you Terry!!

The team member "Casey" was able to answer any questions I had were quick response, and even gave me diffrent ideas on how to proceed with the product. Very helpful, friendly and efficient.

I have bought this test cause I don’t have time or money for searches or diets. Something was making me tired and bloated and was really lowered my mood as putting weight on all the time . After test which was no time consuming just a little time waiting for result I found lots of items that I always thought it could be the cause of my tiredness .swapped these items for similar items and felt the result . So tiredness sorted now o have to workout on the weight .have the test done and u will be surprised what u find